Powercor Industry Forum Audit Results and Trends Analysis
Audit results and trends analysis reveal that there were 256 audits completed, with 50 being re-audits. Additional resources were acquired to meet industry demand, but audit volumes in Q4 did not meet forecast. Turnaround times improved with the deployment of more auditor resources. Trends show issues with inaccurate detailing and non-compliance to scope. Notable findings include cable detailing inaccuracies, service pits not meeting standards, and marker tape misalignment. The 2018 trends report highlights the top non-compliant categories and specific issues identified. Overall, the audits show an increase in non-compliances in severity and volume.
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Powercor & Industry Forum Audit Results & Trends 04.06.2019
Audit Volumes 256 audits completed of which 50 were re-audits Additional resources were acquired to meet the industry demand Volume of audits in Q4 did not meet forecast demand Re-audit volumes are reducing due to changes in auditing practices Increase in non-compliances both severity and volume
Turnaround Times Additional auditor resources commenced in April 2018 which assisted the reduction in turnaround times Q4 All auditors were available and additional resources deployed to assist with the forecasted peak 2019 volumes of audits remain low hence quicker turnaround times
Trends As-Built detailing continues to be an issue predominantly cable detailing inaccuracies Service Pits installed too low or not to standard Marker tape misalignment or not installed Against Audit Policy = Work not compliant to scope
Appendices 02.10.18 Public Lighting Extension Request
2018 Trends 2018 Opt 2 Top 5 NC description for the Top 5 NC categories 173 Not straight 90 PL poles Incorrect/incomplete wiring 70 Incorrect setting depth 67 Paint Damage 44 Galvanising minor damage 301 Work non-compliant to scope Against audit 121 A re-audit is associated with this audit policy 95 Reference / boundary line pegs missing or not installed 39 Estate still unconstruction / site not ready for audit 13 Other 329 Misaligned >100mm Marker tape 163 No Marker tape installed 66 Marker tape not run over all cables 50 Depth not to standard 2 Unapproved material 370 Pit installed to low or not to standards Service pits 127 Pit lid damage 85 Pit is a tripping hazard 77 No lead in conduits installed 46 Excess dirt / debris 569 Cable details inaccurate 116 Not to drafting standards detailing As Built 96 Public lighting schedule different to details on site 72 Bottom entry pit not detailed 65 Cable details inaccurate greater than 1m 0 100 200 300 400 500 600
4.0 Review and improve audit services (Status update @ 01.06.19) Lead: Jan Needham Context: Review and improve audit processes and practices such that they are fair, efficient, transparent, predictable and protected from inappropriate influence. Consider appropriate pricing of audit services Outcomes Proposed approach Actions Taken We will seek to: Provide tools and advice to educate developers regarding what s required to achieve a successful audit outcome Standardise lead in / request times for audit and re-audit Publish audit performance via the corporate website and discuss with customer consultative panel Seek ideas from developers on how to assure successful audit outcomes on first inspection Simplify audit requirements, wherever possible, without compromising safety, reliability, cost effectiveness of customer outcomes Develop an on-line booking/scheduling system that defines requirements Audit practices have been reviewed and simplified Audits are being completed within specified timeframe and failed audits continue without invoking the Walk Away Policy All Above Ground inspections are undertaken on the first audit Re-audits occur when additional excavations or further information is required On medium to large scale audits, two auditors will visit site which enables flexibility on re-audits Engagement with IT has occurred with additional enhancements being identified for performance reporting including developing a digital tool for scheduling. Currently being progressed through Gate A Turnaround times have improved from a 10 8 day target to 8 - 5 days 1 Establish and publish an audit performance report on a quarterly basis Take steps to uplift customer understanding of audit practises; purpose, method and timing expectations; seek to standardise audit and re-audit lead in times 2 Review and refresh processes regarding audit requirements and proactively communicate, with examples customer obligations when applying for audit; what is expected for a successful audit outcome 3 Develop a digital tool assisting customers to check that they are ready to request audit; including an on-line booking system 4 Key Resources Name Role Position Jan Needham Lead Field Audit & Quality Manager Stephen Dimech Field Practices Team Leader Team Member Quality Assurance Officer Tennille Pownceby Team Member
