Comprehensive Guide to Setting Up Security Questions and Answers for Self-Service Accounts

This manual provides step-by-step instructions on setting up security questions and answers for self-service accounts, enabling users to easily reset passwords and enhance account security. The process includes logging in, selecting security questions, entering answers, and retrieving forgotten passwords via email. Detailed visual aids accompany each step for clarity.

• Security
• Self-Service
• Password Reset
• Account Security
• User Guide

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Uploaded on Jul 06, 2024 | 0 Views

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Presentation Transcript

1. MANUAL ON SETTING UP SECURITY QUESTION & ANSWER (SELF-SERVICE)

2. 1. Log In to your account

3. Ali bin Hussin 3. Click Change or Setup forgotten password help 2. Click My System Profile

4. 4. Click here to view and choose the available question

5. Saved Please make sure changes made are updated and saved 5. Enter your answer in the space provided 6. Click Ok

6. MANUAL ON USING FORGOT YOUR PASSWORD? (SELF-SERVICE)

7. 1. Click Forgot your password? Forgot your Password? Can only be use if you have set-up your secret question and asnwer in advance.

8. 2. Enter your IC Number 3. Click Continue

9. ali.hussin@psd.gov.bn 4. Enter your answer in the space provided 5. Click Email New Password

10. ii. It is suggested to close and reopen a new web browser to log in using the new password provided via email. i. New Password will be sent through your email. Please check your email.

11. Ali bin Hussin This is your new password. You are advised to change your password after you log in using password that are provided via email.

12. Please make sure that you use a new web browser to log in using the new password provided. 1.Log in to your account

13. MANUAL ON UPDATING CHANGE PASSWORD (SELF-SERVICE)

14. 1. Click My System Profile Ali bin Hussin 2. Click Change password