Retail Training and Meetings Update

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RMTTF
 
Tomas Fernandez
 
NRG
Debbie McKeever
 
ONCOR
Melinda Earnest
 
AEP Texas
 
Recently Held Retail Training Classes
All classes were instructor-led WebEx-based and attended by over 100 participants.
 
Upcoming Training Class
 
TX SET 4.0a – 
F
ull day class
Date:  
Thursday, May 2
nd
Time: 
8:30am (Full Day Class)
Location: 
Centerpoint Energy Plaza
1111 Louisiana St. Houston, TX 77002
 
THIS TRAINING IS BEING OFFERED IN
PERSON ONLY!
WEBEX WILL NOT BE AVAILABLE
REGISTRATION IS NOW OPEN
 
Link to the ERCOT Learning Management
system:
https://www.ercot.com/services/training/courses
 
On-Demand ERCOT Retail Training Modules Available 24/7
 
 
MarkeTrak Online Training Modules  -
Marketrak Overview
Switch Hold Removal
Cancel With/Without  Approvals
Inadvertent Gains/Losses & Rescissions
Usage and Billing
Other D2D Subtypes
Bulk Insert
MarkeTrak Admin Functionality
Data Extract Variances (DEV) LSE Subtypes
Data Extract Variances (DEV) Non-LSE Subtypes
Emails and Notifications
Reporting – Background & GUI
 
Training Clasess -
Retail 101
TX Set
Mass Transition
 
Upcoming
2024
RMTTF
Meetings
 
Monthly meetings listed below will be held at 9:30 AM unless
noted otherwise. All meetings have WebEx capability.
In person meetings have locations listed.
Thursday, April 24 
 
In person and WebEx  
Oncor
Friday, May 3
rd
  
 
In person and WebEx  
Centerpoint
Thursday, June 6 
 
  Web-Ex only
No meeting 
in 
July
Thursday, August 8 
 
  Web-Ex only
Thursday, September 12 Web-Ex only
Thursday, October 10 
 
  Web-Ex only
Thursday, November 7 
 
  Web-Ex only
Thursday, December 12   Web-Ex only
 
See addresses below for meetings being offered in
person:
ERCOT
, 8000 Metropolis Dr Building E, Austin, TX 78744
Centerpoint
, 1111 Louisiana St. Houston TX 77002
Oncor
, 1616 Woodall Rodgers Fwy Dallas, Tx 75202
 
Questions?
 
Our next RMTTF Meeting will be held  In-Person and via WebEx at 9:30 on
Thursday, April 24, 2024.
If you have suggestions for training or questions, please contact one of the
RMTTF co-chairs noted below.
 
Tomas Fernandez, NRG      
tomas.fernandez@nrg.com
         
 
Melinda Earnest, AEP         
mdearnest@aep.com
          
 
Debbie McKeever, Oncor   
deborah.mckeever@Oncor.com
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Recently held and upcoming retail training classes, on-demand ERCOT training modules, and monthly meeting schedules for RMTTF members are detailed in the provided content. Various training sessions, including Retail 101 and TX SET 4.0a, offer valuable insights for participants. Meetings for 2024 are also listed, with both in-person and WebEx options available. For questions or suggestions, the next RMTTF meeting on April 24, 2024, will provide an opportunity to engage and learn more.


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  1. RMTTF Tomas Fernandez NRG Debbie McKeever ONCOR Melinda Earnest AEP Texas

  2. Recently Held Retail Training Classes Wednesday, February 21th Retail 101 MarkeTrak Part 1 Wednesday, March 6th MarkeTrak: IAG & Switch Hold Thursday, March 7th All classes were instructor-led WebEx-based and attended by over 100 participants.

  3. Upcoming Training Class TX SET 4.0a Full day class Date: Thursday, May 2nd Time: 8:30am (Full Day Class) Location: Centerpoint Energy Plaza 1111 Louisiana St. Houston, TX 77002 THIS TRAINING IS BEING OFFERED IN PERSON ONLY! WEBEX WILL NOT BE AVAILABLE REGISTRATION IS NOW OPEN Link to the ERCOT Learning Management system: https://www.ercot.com/services/training/courses

  4. On-Demand ERCOT Retail Training Modules Available 24/7 MarkeTrak Online Training Modules - Marketrak Overview Switch Hold Removal Cancel With/Without Approvals Inadvertent Gains/Losses & Rescissions Usage and Billing Other D2D Subtypes Bulk Insert MarkeTrak Admin Functionality Data Extract Variances (DEV) LSE Subtypes Data Extract Variances (DEV) Non-LSE Subtypes Emails and Notifications Reporting Background & GUI Training Clasess - Retail 101 TX Set Mass Transition

  5. Monthly meetings listed below will be held at 9:30 AM unless noted otherwise. All meetings have WebEx capability. In person meetings have locations listed. Thursday, April 24 In person and WebEx Oncor Friday, May 3rd In person and WebEx Centerpoint Thursday, June 6 Web-Ex only No meeting in July Thursday, August 8 Web-Ex only Thursday, September 12 Web-Ex only Thursday, October 10 Web-Ex only Thursday, November 7 Web-Ex only Thursday, December 12 Web-Ex only Upcoming 2024 RMTTF Meetings See addresses below for meetings being offered in person: ERCOT, 8000 Metropolis Dr Building E, Austin, TX 78744 Centerpoint, 1111 Louisiana St. Houston TX 77002 Oncor, 1616 Woodall Rodgers Fwy Dallas, Tx 75202

  6. Questions? Our next RMTTF Meeting will be held In-Person and via WebEx at 9:30 on Thursday, April 24, 2024. If you have suggestions for training or questions, please contact one of the RMTTF co-chairs noted below. Tomas Fernandez, NRG tomas.fernandez@nrg.com Melinda Earnest, AEP mdearnest@aep.com Debbie McKeever, Oncor deborah.mckeever@Oncor.com

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