Theories of Retail Development and Environmental Adaptation

 
Theories of Retail Development
Compiled by
Dr. Sarang Shankar Bhola
Associate Professor,
Karmaveer Bhaurao Patil Institute of
Management Studies and Research,
Varye, Satara
 
Theories of Retailing - Classification
 
Environmental Theory – where a change in retail is
attributed to the  environment in which the retailer
operate.
Cyclical Theory – where change follows a pattern and
phases can have definite identifiable attributes
associated with them.
Conflictual Theory – the competition or conflict
between two opposite types of retailers results in a
new format being developed.
 
Environment Theory
 
Survival to the fittest
   
- Darvin
Retailers confront an environment which is made up of customers,
competitors and changing technology.
This environment can alter the profitability of a single retail store as well
as of clusters and centers.
The environment that a retailer competes in its sufficiently robust to
squash any retail form that does not adjust.
The birth, success or decline of different forms of retail enterprises is
many  a times attributed to the business environment.
Retail institutions which are keenly aware of their operating environment
and which react without delay, gain from the  changes.
The ability to adapt to changes, successfully, is at the core of this theory.
Those retailers that successfully adapt according to the technological,
economic and legal changes are the ones that are most likely to grow and
prosper.
 
 
 
Cyclical Theory
 
Wheel of Retailing
   
-- M. C. Nair 1931, 1958.
 
Accordian Theory
   
-- Hollander
 
Wheel of Retailing
 
Retail changes is based on price, service cycle.
1.
When retailer enter a market they compete by offering goods at the lowest
possible price -  with a low cost structure and low profit margin
requirements, offering some real advantages, such as specific merchandise
which enables them to take customers away for more established
competitors.
2.
As they prosper – they develop their business offering a wider range or
acquiring more expensive facilities, but this can mean that they lose the
focus that was so important when they entered the market. – this in turn
leaves room for others to enter and repeat the process.
3.
They then become vulnerable to new discounters and lower cost structures
that take their place along the wheel.
 
 
Scrambled merchandising occurs as the retailer adds goods and
services that are unrelated to each other and the firm's original
business, to increase the overall sales and profit margins.
 
This is termed as the wheel of retailing.
 
Wheel of Retailing
 
 
Accordian Theory
 
Accordion effect describes how general stores moved to
specialized stores, but then widened their range of
merchandise again, as new classes of products where added.
The player either have ‘open accordions’ representing general
retailers with broad product ranges or ‘close accordions’, thus
indicating a narrowing of the range focusing on specific
merchandise.
He suggested that at any point in time, one type of retailer
would outnumber the other ,but that the situation would
continually change through the arrival and departure of
different stores.
 
 
Broad Variety (many
merchandise categories) and
shallow assortment
Narrow Variety (few
merchandise categories)
and deep assortment
 
Specially Store
 
General Store
 
Departmental Store
 
Specially Department Store
 
Discount Store
 
Category Killers
 
Supercentre
 
Explain retail change based on
cyclical fluctuations in variety
and assortment.
 
 
 
 
Theory of Retail Conflict
 
Conflicts will always exist between operators of similar formats or
within broad retail categories. It is believed that retail innovation does
not necessarily reduce the number of formats available to the
consumer but leads to the development of more formats.
It is blending of two opposites to create a new format.
a.
Thesis – individual retailers exist as corner shops all across the
country.
b.
Antithesis – a position opposed to the thesis developed over a
period of time. These are the department stores. The antithesis is
a challenge to the thesis.
c.
Synthesis – there is a blending of the thesis and the antithesis. The
result is a position between the thesis and the antithesis.
The synthesis becomes the thesis for the next round of evolution.
 
Thesis (Original Form)
Speciality Store
High margin
Low turnover
High prices
Full service
Narrow variety
Deep assortment
 
Anti – Thesis
 (New opposite form)
Discount Store
Low Margin
High turnover
Low Prices
Self Service
Broad variety
Shallow assortment
 
Synthesis
 (Newest combined form)
Category Killer
Modest margins
Medium turnover
Low prices
Limited services
Narrow variety
Deep assortment
 
Department Store
Discount Store
Discount
Department Store
 
Antithesis
 
Thesis
 
Discussion
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The theories of retail development explore different frameworks such as Environmental, Cyclical, and Conflictual theories to understand how retail evolves and adapts to changing environments. The Environment Theory emphasizes the importance of adapting to survive in a competitive market, while the Cyclical Theory outlines the phases of retail evolution, including the Wheel of Retailing concept. It highlights how retail changes based on price and service cycles, leading to opportunities for new entrants and growth for adaptable retailers.

  • Retail Development
  • Environment Theory
  • Cyclical Theory
  • Adaptation
  • Wheel of Retailing

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  1. Theories of Retail Development Compiled by Dr. Sarang Shankar Bhola Associate Professor, Karmaveer Bhaurao Patil Institute of Management Studies and Research, Varye, Satara

  2. Theories of Retailing - Classification Environmental Theory where a change in retail is attributed to the environment in which the retailer operate. Cyclical Theory where change follows a pattern and phases can have definite identifiable attributes associated with them. Conflictual Theory the competition or conflict between two opposite types of retailers results in a new format being developed.

  3. Environment Theory Survival to the fittest - Darvin Retailers confront an environment which is made up of customers, competitors and changing technology. This environment can alter the profitability of a single retail store as well as of clusters and centers. The environment that a retailer competes in its sufficiently robust to squash any retail form that does not adjust. The birth, success or decline of different forms of retail enterprises is many a times attributed to the business environment. Retail institutions which are keenly aware of their operating environment and which react without delay, gain from the changes. The ability to adapt to changes, successfully, is at the core of this theory. Those retailers that successfully adapt according to the technological, economic and legal changes are the ones that are most likely to grow and prosper.

  4. Cyclical Theory Wheel of Retailing -- M. C. Nair 1931, 1958. Accordian Theory -- Hollander

  5. Wheel of Retailing Retail changes is based on price, service cycle. 1. When retailer enter a market they compete by offering goods at the lowest possible price - with a low cost structure and low profit margin requirements, offering some real advantages, such as specific merchandise which enables them to take customers away for more established competitors. 2. As they prosper they develop their business offering a wider range or acquiring more expensive facilities, but this can mean that they lose the focus that was so important when they entered the market. this in turn leaves room for others to enter and repeat the process. 3. They then become vulnerable to new discounters and lower cost structures that take their place along the wheel. Scrambled merchandising occurs as the retailer adds goods and services that are unrelated to each other and the firm's original business, to increase the overall sales and profit margins. This is termed as the wheel of retailing.

  6. Wheel of Retailing

  7. Accordian Theory Accordion effect describes how general stores moved to specialized stores, but then merchandise again, as new classes of products where added. The player either have open accordions representing general retailers with broad product ranges or close accordions , thus indicating a narrowing of the range focusing on specific merchandise. He suggested that at any point in time, one type of retailer would outnumber the other ,but that the situation would continually change through the arrival and departure of different stores. widened their range of

  8. Narrow Variety (few merchandise categories) and deep assortment Broad Variety (many merchandise categories) and shallow assortment General Store Specially Store Departmental Store Specially Department Store Discount Store Category Killers Supercentre Explain retail change based on cyclical fluctuations in variety and assortment.

  9. Theory of Retail Conflict Conflicts will always exist between operators of similar formats or within broad retail categories. It is believed that retail innovation does not necessarily reduce the number of formats available to the consumer but leads to the development of more formats. It is blending of two opposites to create a new format. a. Thesis individual retailers exist as corner shops all across the country. b. Antithesis a position opposed to the thesis developed over a period of time. These are the department stores. The antithesis is a challenge to the thesis. c. Synthesis there is a blending of the thesis and the antithesis. The result is a position between the thesis and the antithesis. The synthesis becomes the thesis for the next round of evolution.

  10. Thesis (Original Form) Speciality Store High margin Low turnover High prices Full service Narrow variety Deep assortment Synthesis (Newest combined form) Category Killer Modest margins Medium turnover Low prices Limited services Narrow variety Deep assortment Anti Thesis (New opposite form) Discount Store Low Margin High turnover Low Prices Self Service Broad variety Shallow assortment

  11. Antithesis Thesis Discount Store Department Store Discount Department Store

  12. Discussion

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