Research Computing Services Overview and Support Summary

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Research Computing Services at the institution provide a range of support including staff listings, needs survey development, peer institution comparisons, faculty surveys, and areas of support like consultation, data, HPC, and digital humanities. The team is involved in survey initiation, review, analysis, and distribution, ensuring effective feedback mechanisms. Additionally, they offer support in various research computing areas to assist faculty and researchers.

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Research Computing Services Overview

Staff Staff David Currie - Director, Research Computing Services currie@etsu.edu, 96457 Janet Keener - Research Computing Consultant janet@etsu.edu, 94142 Vince Thompson - Research Computing Consultant thompsov@etsu.edu, 94492

Needs Survey Development Needs Survey Development initiated 08/15 initiated 08/15 Reviewed 2011 IT satisfaction surveys Reviewed ETSU s 2015 Strategic Plan for Research Reviewed IT support for research at peer schools Looked at extreme IT support plans for research Oxford, Stanford

Peer Institutions Peer Institutions TBR/THEC updated 2005 RPK Consultants 2013 Faculty Senate 2015 Appalachian State1 Eastern Kentucky1 Florida Ag. and Mech.1 Univ of Texas at El Paso1 Florida Atlantic2 Univ of Arkansas at Little Rock2 UNC Charlotte2 East Carolina3 Old Dominion3 South Alabama3 UNC Greensboro3 Ball State University4 Central Michigan4 Indiana State4 Oakland4 Southern Illinois4 Texas Woman s4 Univ of Northern Colorado4 Wright State4 Florida Atlantic2 Univ of Arkansas at Little Rock2 UNC Charlotte2 Georgia Southern5 Marshall University5 Univ of Missouri at Kansas City5 East Carolina3 Old Dominion3 South Alabama3 UNC Greensboro3 Georgia Southern5 Marshall University5 Univ of Missouri at Kansas City5 East Carolina3 Old Dominion3 South Alabama3 UNC Greensboro3

Tenured (482) and Tenure Track (158) Faculty Survey, plus Tenured (482) and Tenure Track (158) Faculty Survey, plus ~55 non ~55 non- -tenure track researchers tenure track researchers Applied Social Research Lab (ASRL) contracted in 12/15 Validate survey Review questions Conduct survey Analyze data Summarize findings Survey distributed via email April 2016, proceeded by letter from Dr. Noland As of mid-day May 4, we have had a 50.07% response rate!! ASRL

Broad Areas of Support Broad Areas of Support Consultation Follow-up Data HPC Digital Humanities

Consultation Consultation Solutions, Accelerate Requisition Process Assure Assure Workable Workable Solutions, Accelerate Requisition Process Project Planning Grant Applications Software/Hardware Evaluation Vendor Contract/Bundled Equipment Review Bid Preparation Warranty/License Review Vet Planned Purchases Storage options HIPPA compliance Promotion

Follow Follow- -up up Orders and Installs Compliance reports Research articles Proprietary software Software Instruction Data Storage and Backup Warranty Issues Keep Hardware Running

Data Data Storage and backup HIPPA compliance Network security Legacy or proprietary data conversion legacy machine upgrades Analysis tools HPC: KnightRider & BlackPearl (Chris Wallace); Amazon; EMC (Mozy), BOINC Digital Humanities

Potential Alternatives to HPC Potential Alternatives to HPC (BOINC in development) BOINC Berkeley Open Infrastructure for Network Computing Steals unused computation cycles from lab computers across ETSU Potential for 2000+ cores leveraged for research computing Analyze enormous data sets Cost 1 server, BOINC is free/open source ITS currently spinning up testing environment JICS (ORNL/IT) Joint Institute for Computational Sciences Amazon HPC Cloud EMC Cloud (Mozy)