Role Descriptions and Team Structure for Organization Operations
This detailed content outlines various operational aspects including group support, training and education, group development, and projects within the organization. It includes roles and responsibilities of key personnel, such as Group Support Manager, Training and Education Manager, and Group Development Manager. Additionally, it highlights the Projects Team responsible for developing and executing new projects. The content also provides insight into personnel within each group and their specific roles.
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Presentation Transcript
Operations Group Training and Education Group Support Operations reliant on Insight Projects Operations reliant on Fundraising Development Business Support National leads Regional/ County Structure Groups
Group Support First point of contact for groups not knowing where they should be directed groupsupport email COVID-19 risk assessment and activities Management of Group resources (currently myrda) Complaints Safeguarding cases Group Health and safety GDPR support Policies Safeguarding and governance training Sign off new activities Group Support Business Support Services All internal activities HR (inc. internal policies), internal health and safety, IT, Equality (internal)
Training and Education Coach qualifications (all pathways riding, carriage driving and vaulting) All coach training and development across all pathways Participant education Progressive tests (riding, carriage driving, showjumping) ASDAN Training and Education
Group development Promotion and recruitment of new groups (online and offline) Support to RDA UK to help their development - support from project group First point of contact for new groups and centres (inc Accessibility Mark) Support through transition to a new group Support for large centres Development of group/ centre benefits (propositions) support from project group Group Development
Projects Team where new projects (have limited time span) are developed and executed. Includes: National Championships Competitions Periodic reviews of activities and insight based reviews of activities/ rules New services/ activities, including areas of support for groups Volunteer training and development Projects Note: team members will not have specialist areas, their work will change to the priority and resource available.
Anna Hall (Director of Operations) At Oct 2020 Marisa Bretherton- Mackay Jo Hayward/ Lyndsay Wager (Training and Education Manager) Helen Kallow (Group Development Manager) Projects Team (no Manager) Group and Business Support Manager Laura Cartwright Alex Walker Faye McKenning Projects Coordinator: Volunteer Development Group Support Coordinator Training and Education Coordinator Angela Sly Fiona Harris Projects Coordinator: National Championships Business Support Coordinator Emma Baylis Projects Coordinator: Equine and Competitions Lucy Stokes Projects Coordinator: New Activities Aga Projects Coordinator: IT and websites
Ways of working Key people liaising with National Leads Promotion of activity Group Development Helen Kallow (maternity cover for Catherine Holland) Qualifications and training Training and Development Lyndsay Wager and Jo Hayward (Job share) Competitions, rules and equine Emma Bayliss National Championships Fiona Harris Oversight of all activities, or you don t know who to go to! Big opportunities/ ideas/ challenges Anna Hall and Sally-Anne O Neill Will deliver across ALL activities BUT may not necessarily have the same resource as previously, need to prioritise. Will have periodic reviews of activity run by projects team.
Ways of working 2 Volunteer leads propose activities at OPC meeting for next 12 month period Factored into operational plans and signed off by Board. Ensure balance of resource. May not be able to deliver everything. Leads + relevant National Office team deliver priorities across the year Leads use Working Groups and/ or volunteers to support
