Unlocking Potential: Transforming Legal Services with Technology

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Embrace the untapped potential of technology to revolutionize legal services, catering to underserved markets and adapting to consumer needs. Explore the vast opportunities within the U.S. legal services market and the shift towards digital solutions in the legal industry.


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  1. What if? Technology and that which is still locked in our imaginations. Richard S. Granat, Esq. CEO/Founder, DirectLaw, Inc. richard@directlaw.com | @rgranat |@directlawusa

  2. Access to Legal Services Underserved Latent Markets Solos and Small Law Firms Not Serving These Markets. Under Utilization of online technologies by solos and small law firms. Solos and small law firms lose market share to alternative providers.

  3. Latent Market for Legal Services 50% of middle income households in the US have at least one legal problem per year Only 20% seek legal assistance from attorneys. 26% do nothing at all. Increasing percentage of consumers seek alternatives to lawyers such as self-help. E.g., Nolo, LegalZoom , SmartLegalForms, ProBono.Net Potentially huge market waiting to be tapped in the US for personal consumer legal services.

  4. Market Opportunities 78% of Americans do not have a will or updated will. 50% of all marriages end in divorce. Personal Bankruptcy filings have almost doubled since 1990. More than 10 million American are victims of Identity Theft each year. Nearly 9 our 10 employees experienced at least one legal concern during the past year. (Legal Needs Study). In fact, seven out of 10 Americans said they experienced a legal event within the past year*, according to a recent survey conducted by ARAG, a legal solutions provider. (Legal Needs Study). Data also supported by American Bar Association Legal Needs Study.

  5. 5 The U.S Legal Services Market $145 billion market in total American consumers spend approximately $43 billion to $56 billion annually on personal legal services Latent legal services market adds another $45 billion to the potential market Size of the market for legal services What consumers spend now $43 billion Estimated value of under-served consumers or latent market defined as the value of legal problems that are not serviced. $45 billion Total market $88 billion richard@directlaw.com richard@directlaw.com

  6. The public conducts the following tasks online: Shop Sell Bank Invest Trade Pay Taxes E-file Obtain degrees Work

  7. Private Law Firms Private Bar Distribution (2005) 16% 4% Solo 2-10 Lawyers 48% 11-50 Lawyers 12% 51-100 Lawyers 101+ Lawyers 20%

  8. Platforms to Enable Law Firms to Deliver Legal Services Online Supports delivery of Unbundled Legal Services Legal Forms Bundled with legal advice for a fixed fee. Telephone and email advice by the question. Payment for full legal services on-line. Intake Questionnaires for off-line legal services. Court Coaching Services. Create your own unbundled legal services

  9. 9 Benefits of Virtual Law Practice A Virtual Law Firm can: Service clients over the Internet and in-office. Increase the geographical reach of their law practice by marketing and delivering legal services statewide. Offer unbundled legal services , e.g., legal forms bundled with legal advice for a fixed price. Law firms can also bill online by the hour for traditional services and clients can pay online with a credit card. Create a new source of revenue by reaching out to the latent market for legal services on the Internet and service web-savvy clients. For some lawyers, a virtual practice permits a lower cost law practice in a time of deep economic trouble and supports lifestyle alternatives such as home-based practice. Respond to the buying behavior of the Net generation .

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