Weatherization Energy Auditor: Deferral of Services in Single-Family Program
This curriculum focuses on recognizing conditions necessitating the deferral of weatherization services in single-family dwellings. Participants learn about procedures for deferral, including client appeal rights. Topics cover health and safety concerns, threatening animals, unusual situations, and more.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. Download presentation by click this link. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
E N D
Presentation Transcript
WEATHERIZATION ENERGY AUDITOR SINGLE FAMILY Deferral of Services WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 1 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
Learning Objectives DEFERRAL OF SERVICES By attending this session, participants will be able to: Recognize conditions that require deferral of services on a dwelling. Recognize conditions that allow for the subgrantee to defer weatherization services, but leave the decision up to the subgrantee. Describe procedures for deferral, including information that must be presented in the deferral notice and the clients right to appeal. 2 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
Deferral DEFERRAL OF SERVICES When to walk away. When to run away. What to do about it. 3 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
When to Walk Away DEFERRAL OF SERVICES Health and safety concerns Threatening animals Threatening clients Remodeling Refusal of measures Illegal activities Unusual situations 4 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
When to Run Away DEFERRAL OF SERVICES Already weatherized with DOE funds Vacant Demolition scheduled Condemned Structural problems Mobile home with poor supports Client/owner declines services 5 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
Walk or Run? DEFERRAL OF SERVICES Unsound Structure? Run. If the dwelling is structurally unsound, deferral of weatherization is required. Photo courtesy of the U.S. Department of Energy 6 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
Walk or Run? DEFERRAL OF SERVICES Threatening Animal? Walk. Deferral is up to the subgrantee when threatening animals are present. Photo courtesy of lawdogbite.com 7 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
Walk or Run? DEFERRAL OF SERVICES Illegal Activity? Walk. Refusal of services is up to the discretion of the subgrantee. Photo courtesy of the U.S. Department of Energy 8 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
Walk or Run? DEFERRAL OF SERVICES Condemned Structure? Run. DOE funds may not be spent weatherizing condemned structures. Photo courtesy of the U.S. Department of Energy 9 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
What to Do About It DEFERRAL OF SERVICES Inform in writing, including: o Reason for deferral o Corrective action o Time frame o Right to appeal Keep a copy in client file Referrals 10 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
Summary DEFERRAL OF SERVICES Services MAY be deferred when: Animals or clients are threatening weatherization staff. Illegal activities are occurring. Remodeling is not coordinated with weatherization. The client refuses certain measures. Services MUST be deferred when: The dwelling is vacant, condemned, scheduled for demolition within 12 months, structurally unsafe, or has already been weatherized with DOE funds. The client/owner declines all weatherization services. Notice of deferral MUST: Be issued in writing with a copy in client file. Include reason for deferral, instruction and timeline for corrective action, and method for appealing the decision. 11 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM December 2012 eere.energy.gov
