Understanding the Impact of Rising Cost of Living on New Horizons Participants

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This research delves into the effects of the escalating cost of living on individuals participating in the New Horizons program. Through interviews with participants, coaches, and managers, the study uncovers the challenges faced, such as fuel poverty, uncertainties, and geographical disparities. The findings highlight the significant impact on daily life, financial well-being, and access to support services within this demographic.


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  1. New Horizons and the Cost of Living Crisis Dr Hannah Holmes and Dr Gemma Burgess

  2. Outline Methods Findings: Effects of the rising cost of living for New Horizons participants The vicious circle of poverty How uncertainty shapes experiences Fuel poverty Impacts of the cost of living crisis on coaching How New Horizons helps

  3. Methods 12 interviews 5 New Horizons participants 5 coaches 2 managers

  4. Effects of the rising cost of living for New Horizons participants I have the lowest [energy] usage possible I have literally, one shower a week, do the washing once a fortnight in the washing machine. I do stuff like that, limit the time the machine s on. Yeah, and fortunately, the weather has not been that bad, so I ve only had to have the heating on once so far - New Horizons participant

  5. Effects of the rising cost of living for New Horizons participants Doing like anything fun, you know, isn't an option. I'm never going to go down the pub with friends anymore in that kind of setting. Like, I kind of live a decent amount away from my family and stuff So it's really hard to see people. New Horizons participant

  6. The Vicious Circle of Poverty

  7. Uncertainties There's definitely been a sort of hesitancy with regards to moving forward. I'd say there's a lot of hesitation in looking at either going to university or going to a flat and whatnot Especially with the utilities and you know, in terms of electricity, and the water and whatnot. New Horizons participant

  8. Fuel Poverty Poverty premium Prepayment meters Housing inequalities Stigma

  9. Geographical disparities

  10. Impacts of the cost of living crisis on coaching The cost of living has had variable impacts on New Horizons participants lives Increased emphasis on financial wellbeing Increased emphasis on securing grants for participants

  11. Impacts of the cost of living crisis on coaching I'm all out of options You can't magic money out of thin air, you can't really take any more money out of the food budget without risking malnutrition and those things - Coach Before, we were helping people manage their money better and just feel more positive about their ability to manage money. But because of the cost of living crisis, it's not actually having any difference - Coach

  12. How New Horizons has helped [My coach] definitely does have that element of empathy there. She does... That definitely alleviates some of the, you know, some of the shame and some of the kind of embarrassment that I feel because of the stigma associated with those who are on benefits New Horizons participant

  13. How New Horizons has helped I can t sing [my coach s] praise enough. I just can t fault her because she really has helped me so, so much Surprisingly enough, it does help chatting to someone It s the sincerity. They re there to help you. They re genuine. You don t feel that you re being forced into anything, they explain everything New Horizons participant

  14. https://www.cchpr.landecon.cam.ac.uk/ hh529@cam.ac.uk

  15. This research was funded by the New Horizons programme, which is led by Cambridge Housing Society Ltd and is funded by the European Social Fund and the National Lottery Community Fund, through the Big Lottery Fund.

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