Understanding Bystander Intervention in Social Norms Discussion

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Explore the dynamics of bystander intervention in social norms discussions, highlighting the importance of noticing, interpreting, feeling responsible, and possessing necessary skills to act. Learn through real-life scenarios and discussion questions to understand when and how intervention can occur effectively, supported by various strategies outlined for interventions in different situations.


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  1. Session 5 Social Norms and Bystander Intervention

  2. We will be learning and working together as a group in this programme Some of the material we will be discussing will be sensitive and some of us will have had personal experience of the things we discuss We will all be be respectful of personal emotions as we learn Some ground rules Confidentiality Appropriate language Attendance Communicating with the facilitator Please be aware that we will be talking about sensitive issues and issues that might have affected you or people you care about. If you feel uncomfortable or upset it is fine to leave the space. Facilitators will understand and are trained to help you.

  3. Social Norms feedback

  4. 4 Stages for intervention 1. Notice the event 2. Interpret it as a problem 3. Feel responsible for dealing with it 4. Possess necessary skills to act Adapted from Berkowitz, A. (2009) Response Ability: A Complete Guide to Bystander Intervention, Beck & Co., p.10

  5. New Zealand bystander video https://www.youtube.com/watch?v=iUj2OHL AG3w

  6. Discussion questions Who could have intervened to stop this happening? When could they have intervened?

  7. The Flatmate The Best Friend The Bystanders Stranger The Bartender

  8. Bystander Intervention Options Decide to Intervene During the incident Indirect Direct (to the bystander) (to the offender) OR After the incident Confrontation: Assess norm Set limits or express feelings Engage allies & bystanders Change the focus: Make a plan Non-participation Change the subject Develop a support for next step Interrupt / distract Offer support to the victim Change the person/shift attitudes Adapted from Berkowitz, A. (2013). A Grassroots Guide to Fostering Healthy Norms to Reduce Violence in our Communities: Social Norms Toolkit. USA: CDC. Online at http://www.alanberkowitz.com/Social_Norms_Violence_Prevention_Toolkit.pdf

  9. https://www.youtube.com/watch?v=R6- PluWcNwU

  10. Range of Behaviours Healthy, age-appropriate, mutually respectful, safe Mutually flirtatious, playful Situation- or age-inappropriate or non-mutual Harassment Sexually abusive & violent

  11. Golden Rule Only intervene when it is safe for you to do so. If not safe, in an emergency, dial 999

  12. WHEN? DURING AFTER Advantages Advantages Disadvantages Disadvantages Adapted from Berkowitz, A. (2009) Response Ability: A Complete Guide to Bystander Intervention, Beck & Co., chapter 3.

  13. How might you intervene in the moment?

  14. Suggestions Shift the focus Confrontation Interrupt the behaviour (diversion / distraction) Say why it is unacceptable Don t respond Don t laugh or engage Leave Say why it bothers you Raise consequences that the offending person identifies with Deflection changing the subject Reframe change the remark into something positive

  15. How might you intervene later?

  16. Suggestions Ask another person to intervene Shift the person / change attitude Offer help to the victim Confrontation

  17. Confrontation Express interest in offending person Give reasons why you are concerned Share how you/others feel Ask if the offending person understands your point Look at alternative behaviour/ support them in change - I care - I see - I feel - I want - I will Adapted from http://stepupprogram.org/wp- content/uploads/2014/04/Step UP_Intervention_Styles.pdf Adapted from Berkowitz, A. (2009) Response Ability: A Complete Guide to Bystander Intervention, Beck & Co., pp.42-44

  18. Shift the person / change attitude Make them understand why they behave as they do and why their behaviour is problematic so you change their attitude Needs a conversation with respect for all listening is important Identify what is underlying the behaviour Engage in open talk show interest in understanding the person and why they behave as they do Adapted from Berkowitz, A. (2009) Response Ability: A Complete Guide to Bystander Intervention, Beck & Co., pp.47-51

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