TRACK 9: CONTINOUS QUALITY IMPROVEMENT

Practices for enhancing service delivery across different levels, including fostering teamwork, community feedback, leadership thresholds, and incentivizing clinician education. Tools like clinical audits, digital apps, and partnerships are highlighted to strengthen quality improvement initiatives.

• Quality Improvement
• Healthcare
• Service Delivery
• Leadership
• Clinician Education

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Uploaded on Feb 19, 2025 | 0 Views

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Presentation Transcript

1. TRACK 9: CONTINOUS QUALITY IMPROVEMENT GOOD PRACTICES TO TAKE FORWARD Chairpeson: Dr Cheryl Nelson Scribers: Ms Maria Stlogelo Ms Dawn Dijong

2. CONTINOUS QULAITY IMPROVEMENT TRACKS How can doctors in district hospitals receive specialist internal medicine support? BAMSI - an innovative virtual approach : Dr Jenny Nash Triangualting the impact of distributed leadership in a quality improvement programme in South Africa: Mr Willem Odendaal Every System is perfectly designed to get the results it achieves: Patients experience of care and waiting times: Ms Linda Dlamini Without Support -we are nothing -Applying menttorship to support inter professional collaboration, lessons from the implementation of multi pronged person centred care: Assessing diagnostic delay in Axial spondyloartheritis in SA : Mr K Malan

3. GOOD PRACTICES TO TAKE FORWARD Good working relationship amongst the teams of cadres at all levels across the service delivery platform Need to provide feedback and listen to perspectives from communities Encourage participatory meetings Local passionate and committed champions to run the program to enhance and sustain ownership Sufficient threshold for leadership-Let not perfection become the enemy of progress

4. GOOD PRACTICES TO TAKE FORWARD CONT.. CPD accreditation is a good incentive Peer-review and feedback loops are important for contionuos quality improvement Engaged clinicians in topics they want to learn Interactive video sessions model (Zoom)- a sustainable and scalable platform for district clinician education and mentorship - how can this be scaled up across districts and Provinces?

5. GOOD PRACTICES TO TAKE FORWARD CONT.. Clinical audits are an important tool for quality improvement in clinical governance Partnerships are important enablers Use of digital Apps for referrals will strengthen continuity of care across the service delivery platform The availability of IT infrastructure e.g routers for connectivety is an important enabler Creating repositiries of clinical protocols and other resources is important

6. GOOD PRACTICES TO TAKE FORWARD CONT.. How can we expand and scale up good practices such as the BAMSI initiative / 3 foot model BAMSI Model for doctors - how do we expand to clinical nurse practioners What are the ingredients and ecosystems to successfully expand these initiatives to other districts / provinces Alignment of separate initiatives eg Quality learning circles / DCST / 3 Foot model ( Integration) Getting all members of the team to be excited about quality and the vision from the porter - CHWS - Nurse - doctor Distributed leasdership across the service platform - right down to frontline staff - Paying attention to capabilities, alignment of goals and concertive action within the trenches

7. GOOD PRACTICES TO TAKE FORWARD CONT.. Continous quality improvement is way of being, and is a lifelong learning maraton How do we learn from each other, spread and implement good practices faster in the country?

8. Thank you!