The Policy, Loss Mitigation & Business Recovery

 
The Policy, Loss
Mitigation
& Business Recovery
 
Angus Tucker
 
1
 
March 2016
 
Introduction
 
 
An introduction
from
 
Angus Tucker
 
Managing Director
Lorega Solutions
 
2
 
Order of Events
 
3
 
Structural and technical issues
relating to the business
interruption cover.
Loss Mitigation
Specific Examples
Questions and feed back
 
Policy Cover
 
4
 
Policy intentions
Basic Components of the BI
cover
Policy extensions / exposures
 
Intention & Aims
 
5
 
To provide financial support for
the business following a loss
To fund loss mitigation and
catastrophe plans
To provide continued cash flow
for the business
To enable the business to
demonstrate internally /
externally that they are still
functional.
 
Policy Components
 
6
 
Setting the Sum Insured
Agreeing an appropriate
Period of Indemnity
Declaration Linked / Average
Inception / Renewal issues
 
Sums Insured
 
7
 
Gross Revenue / Gross Profit
Setting the correct sum insured
Asking the right questions
Matching the sum insured with
the policy definition
Thinking 24 months ahead –
Why?
Proportional increases for
extended indemnity periods
 
Length of Indemnity Period?
 
8
 
Customer base
Lead times for reinstatement
Vulnerability of the Insured business
sector
Restrictions on loss mitigation /
relocation
Seasonality
 
Declaration Linked / Average
 
9
 
Declaration linked has no
average
Provides limit of 133% of Sum
Insured
Requires close annual review
Premium  rebate if over insured
Average does not allow any
flexibility
 
Policy Extensions
 
10
 
Additional increase costs cover
(AICWE)
Denial of Access
Customer extension
Supplier extension
Failure of Utilities
Infectious Diseases etc
 
Business Interruption/Rent
 
11
 
Occasions when these need
aligning
Buildings insured for other interests
(Directors pension fund, landlord)
Formal lease including cessation
of rent clause
Rent cover exposure
 
3. Mitigating the loss
 
12
 
Things to be considered
 
Property damage &
impact on business
Effective use of
Increased Costs
Business Recovery
Focus
 
 
13
 
Early thoughts
 
Loss mitigation needs
to start immediately
Is there a BCP?
Will the policy
respond, if so when?
Effect on BI loss down
the line
Act as though
uninsured
 
 
 
 
14
 
Premises
 
Extent of damage
Practicality / capacity of
alternative sites
Owned or leased (term,
break clauses)
Public Authority issues –
planning, HSE,
Environmental
Alternative premises –
permanent or temporary?
 
 
 
 
15
 
Customers
 
Indentifying the
customer base for the
business
Key customer
retention
Communications
Contractual
arrangements
 
 
 
 
16
 
Production / Supply
 
Degree of disruption
Reinstatement lead-
times
Temporary
equipment
Sub contracting
Using other facilities
Buy in partially
completed
Competition
 
 
 
 
17
 
Stock
 
What is affected -
finished goods,  work
in progress, raw
materials
Lead times
Buy back from
customers
Air Freight options
 
 
 
 
18
 
Suppliers
 
Communication is
essential
Payment for historic and
replacement stock
Can suppliers assist in
recovery plan?
Can supplies be brought
forward to fill a void?
Build supplies into the
recovery plan
 
 
 
 
19
 
Cash flow
 
Priority for most
policyholders
Why it is important at an
early stage?
Benefits for both sides
Book review / interim
payment meetings in
advance
Support expenditure and
agree benchmarks early
 
 
 
 
20
 
4. Case studies
 
21
 
Case study 1 –  fire
 
22
 
Summary of case
 
Prestigious West End
Restaurant
Fire in extract duct
Kitchen destroyed
Restaurant extensive damage
Lower ground floor theme bar
water and smoke damaged
 
 
 
 
 
 
 
 
23
 
Issues
 
Weekly GP -  £60,000
Time critical for reinstatement
Potential time for specification
and tenders – 3 months
minimum
Agreed project manager and
specialist single contractor for
repairs
Full transparency – detailed
daywork logs
 
 
 
 
 
 
 
 
 
 
24
 
Issues
 
Complete strip out within 2
weeks
Immediate commencement of
repair work
Fire occurred 30 July
Reopened 28 September
8 weeks –
 
ICW  costs circa £60,000
 
BI saving £1m+
 
 
 
 
 
 
 
 
25
 
Case study 2 – commercial
explosion
 
26
 
Summary of case
 
Printing machine retail
Leased premises corporate
landlord
Location: Buncefield trading
estate
Policy cover:
machinery/contents,
Tenant’s improvements,
business interruption.
Massive explosion of oil
storage tanks
 
 
 
 
 
 
 
27
 
Issues
 
Extensive damage to office fit
out and stock
Initial assessment of building
was positive
After internal works completed
landlord reassessed the
building damage
Damage to buildings required
business to vacate for 6
months
 
 
 
 
 
 
 
 
28
 
Issues
 
Landlord required vacation of
building with one months notice
Mezzanine ceilings and partitions
would have to be taken down
and reinstated at tenant’s
expense
No suitable alternative properties
available locally
Move away from the area would
have resulted in loss of staff and
business
 
 
 
 
 
 
 
 
29
 
Case study 3 – laundry
 
30
 
Summary of case
 
Main customers P&O Ferries,
Hotels, The British Army
Own premises located outside
Dover
Policy cover:
machinery/contents, goods in
trust, buildings, business
interruption
Fire destroys entire premises
 
 
 
 
 
 
 
 
31
 
Issues
 
Planning concerns
Environmental issues
Retaining contracts with key
customers
Lead time for replacement
machinery
Period of interruption could
be up to 24 months
 
 
 
 
 
 
 
 
32
 
The Policy, Loss
Mitigation & Business
Recovery
Q&A
 
33
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Introduction to loss mitigation and business recovery policies, covering key components, intentions, aims, and policy extensions for financial support and continuity after a loss event. Includes details on setting sum insured, period of indemnity, and more.

  • Policy
  • Business Recovery
  • Loss Mitigation
  • Financial Support
  • Insurance

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  1. The Policy, Loss Mitigation & Business Recovery Angus Tucker March 2016 1

  2. Introduction An introduction from Angus Tucker Managing Director Lorega Solutions 2

  3. Order of Events Structural and technical issues relating to the business interruption cover. Loss Mitigation Specific Examples Questions and feed back 3

  4. Policy Cover Policy intentions Basic Components of the BI cover Policy extensions / exposures 4

  5. Intention & Aims To provide financial support for the business following a loss To fund loss mitigation and catastrophe plans To provide continued cash flow for the business To enable the business to demonstrate internally / externally that they are still functional. 5

  6. Policy Components Setting the Sum Insured Agreeing an appropriate Period of Indemnity Declaration Linked / Average Inception / Renewal issues 6

  7. Sums Insured Gross Revenue / Gross Profit Setting the correct sum insured Asking the right questions Matching the sum insured with the policy definition Thinking 24 months ahead Why? Proportional increases for extended indemnity periods 7

  8. Length of Indemnity Period? Customer base Lead times for reinstatement Vulnerability of the Insured business sector Restrictions on loss mitigation / relocation Seasonality 8

  9. Declaration Linked / Average Declaration linked has no average Provides limit of 133% of Sum Insured Requires close annual review Premium rebate if over insured Average does not allow any 9

  10. Policy Extensions Additional increase costs cover (AICWE) Denial of Access Customer extension Supplier extension Failure of Utilities Infectious Diseases etc 10

  11. Business Interruption/Rent Occasions when these need aligning Buildings insured for other interests (Directors pension fund, landlord) Formal lease including cessation of rent clause Rent cover exposure 11

  12. 3. Mitigating the loss 12

  13. Things to be considered Property damage & impact on business Effective use of Increased Costs Business Recovery Focus 13

  14. Early thoughts Loss mitigation needs to start immediately Is there a BCP? Will the policy respond, if so when? Effect on BI loss down the line Act as though uninsured 14

  15. Premises Extent of damage Practicality / capacity of alternative sites Owned or leased (term, break clauses) Public Authority issues planning, HSE, Environmental Alternative premises permanent or temporary? 15

  16. Customers Indentifying the customer base for the business Key customer retention Communications Contractual arrangements 16

  17. Production / Supply Degree of disruption Reinstatement lead- times Temporary equipment Sub contracting Using other facilities Buy in partially completed Competition 17

  18. Stock What is affected - finished goods, work in progress, raw materials Lead times Buy back from customers Air Freight options 18

  19. Suppliers Communication is essential Payment for historic and replacement stock Can suppliers assist in recovery plan? Can supplies be brought forward to fill a void? Build supplies into the recovery plan 19

  20. Cash flow Priority for most policyholders Why it is important at an early stage? Benefits for both sides Book review / interim payment meetings in advance Support expenditure and agree benchmarks early 20

  21. 4. Case studies 21

  22. Case study 1 fire 22

  23. Summary of case Prestigious West End Restaurant Fire in extract duct Kitchen destroyed Restaurant extensive damage Lower ground floor theme bar water and smoke damaged 23

  24. Issues Weekly GP - 60,000 Time critical for reinstatement Potential time for specification and tenders 3 months minimum Agreed project manager and specialist single contractor for repairs Full transparency detailed daywork logs 24

  25. Issues Complete strip out within 2 weeks Immediate commencement of repair work Fire occurred 30 July Reopened 28 September 8 weeks ICW costs circa 60,000 BI saving 1m+ 25

  26. Case study 2 commercial explosion 26

  27. Summary of case Printing machine retail Leased premises corporate landlord Location: Buncefield trading estate Policy cover: machinery/contents, Tenant s improvements, business interruption. Massive explosion of oil storage tanks 27

  28. Issues Extensive damage to office fit out and stock Initial assessment of building was positive After internal works completed landlord reassessed the building damage Damage to buildings required business to vacate for 6 months 28

  29. Issues Landlord required vacation of building with one months notice Mezzanine ceilings and partitions would have to be taken down and reinstated at tenant s expense No suitable alternative properties available locally Move away from the area would have resulted in loss of staff and business 29

  30. Case study 3 laundry 30

  31. Summary of case Main customers P&O Ferries, Hotels, The British Army Own premises located outside Dover Policy cover: machinery/contents, goods in trust, buildings, business interruption Fire destroys entire premises 31

  32. Issues Planning concerns Environmental issues Retaining contracts with key customers Lead time for replacement machinery Period of interruption could be up to 24 months 32

  33. The Policy, Loss Mitigation & Business Recovery Q&A 33

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