Tech Support Scams: How They Work and What to Do

Learn how tech support scammers convince you to give remote access to your computer and pay for unnecessary software. Protect yourself by hanging up, never giving control of your computer, and never giving your credit card information to unsolicited callers. Start a conversation, share your knowledge, and report scams to FTC at ReportFraud.ftc.gov or call 1-877-FTC-HELP.

• tech support scams
• remote access
• unnecessary software
• hang up
• protect yourself
• start a conversation
• share knowledge
• report scams

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Uploaded on Dec 10, 2023 | 4 Views

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Presentation Transcript

1. ftc.gov/PassItOn

2. Tech Support Scams

3. How it works Caller or pop-up says: It s tech support They ve found viruses on your computer You need to act quickly: give remote access to your computer buy new software to fix it

4. Why it works Scammers are convincing They tap into your emotions

5. Money, money, money Wire transfer Prepaid card Gift cards Cryptocurrency Any of these = sending cash

6. What to do Hang up Never give control of your computer Never give your credit card information to someone who calls you out of the blue

7. Start a conversation Share what you know, your strategies and ideas Get more information at ftc.gov/PassItOn

8. Report it ReportFraud.ftc.gov 1-877-FTC-HELP

9. Thank you! Questions?