Tech Support Scams: How They Work and What to Do
ftc.gov/PassItOn
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Caller or pop-up says:
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It’s tech support
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They’ve found viruses on your computer
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You need to act quickly:
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give remote access to your computer
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buy new software to fix it
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Scammers are convincing
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They tap into your emotions
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Wire transfer
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Prepaid card
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Gift cards
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Cryptocurrency
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Any of these = sending cash
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Hang up
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Never give control of your computer
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Never give your credit card information to someone
who calls you out of the blue
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Start a conversation
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Share what you know, your strategies and ideas
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1-877-FTC-HELP
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Learn how tech support scammers convince you to give remote access to your computer and pay for unnecessary software. Protect yourself by hanging up, never giving control of your computer, and never giving your credit card information to unsolicited callers. Start a conversation, share your knowledge, and report scams to FTC at ReportFraud.ftc.gov or call 1-877-FTC-HELP.
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Presentation Transcript
How it works Caller or pop-up says: It s tech support They ve found viruses on your computer You need to act quickly: give remote access to your computer buy new software to fix it
Why it works Scammers are convincing They tap into your emotions
Money, money, money Wire transfer Prepaid card Gift cards Cryptocurrency Any of these = sending cash
What to do Hang up Never give control of your computer Never give your credit card information to someone who calls you out of the blue
Start a conversation Share what you know, your strategies and ideas Get more information at ftc.gov/PassItOn
Report it ReportFraud.ftc.gov 1-877-FTC-HELP
Thank you! Questions?
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