SunGuide Software Users Group Updates - Jan 16, 2020
Stay informed with the latest updates from the SunGuide Software Users Group meeting on January 16, 2020. Topics covered include proposed enhancements, issues, and software updates. Find out about improvements related to contact management, VLC libraries, and CPU usage spikes. Dive into the details of each topic discussed in the meeting.
Uploaded on | 0 Views
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
SSUG 1-16-20 1 SunGuide Software Users Group 1/16/20
4876 Agency Contact Config Tucker Brown 2 SunGuide Software Users Group 1/16/20
Issue and Proposed Enhancement Issue: When a new device (or one that has never produced an alert) send an alert, EM needs to make a contact based on the device for the event. This fails if the user handling the alert doesn t have permission to create contacts. Proposed Enhancement Allow the system to add the contact as an Administrator so that this will succeed and the user can continue to manage the event, even though they do not have permission to create contacts. 3 SunGuide Software Users Group 1/16/20
QUESTIONS? 4 SunGuide Software Users Group 1/16/20
4781 Updated VLC Libraries Tucker Brown 5 SunGuide Software Users Group 1/16/20
Issue and Proposed Enhancement Issue: SunGuide currently targets an older version of VLC. Proposed Enhancement Update to use the newest version of VLC Potential benefits Some newer devices are having issues with older version of VLC Lower frame rate videos have less issues with newer versions General stability 6 SunGuide Software Users Group 1/16/20
QUESTIONS? 7 SunGuide Software Users Group 1/16/20
5095 BlueMAC Reporting Old Tags Causing SG Driver to Spike CPU Usage Tucker Brown 8 SunGuide Software Users Group 1/16/20
Issue and Proposed Enhancement Issue: BlueMac device in D5 started reporting old tags (multiple days old). The increase in tags from all devices started to put additional load on the servers. Proposed Enhancement Tags are expired based on a tag horizon value PER LINK which means until a match occurs, we would know which horizon to use. This change would use the maximum horizon (from all links of a detector) to discard tags as soon as they come into the system. Intend to deploy at D5 to see if there is a noticeable impact but wanted to give the SSUG a heads up. 9 SunGuide Software Users Group 1/16/20
QUESTIONS? 10 SunGuide Software Users Group 1/16/20
RCA ConOps Tucker Brown 11 SunGuide Software Users Group 1/16/20
Issue Issue: The ConOps was written to provide each operator with a unique login to the remote system. Comments have been submitted that would rather change this to a single login for all users on the remote system. Pros This is how the system is implemented in Texas so the integration would be easier User Management on both the local and remote systems is easier Cons All users get the same view of devices and same levels of permissions 12 SunGuide Software Users Group 1/16/20
511 Floodgate Recordings Tucker Brown 13 SunGuide Software Users Group 1/16/20
Follow-up Central Office reached out to the FL511 team and they said that the districts should continue recording Floodgates until they receive a notification from FL511 14 SunGuide Software Users Group 1/16/20
Hotfixes Tucker Brown 15 SunGuide Software Users Group 1/16/20
Hotfixes Hotfixes for 7.1.1, 7.1.2, and 7.2 have been sent to TERL for testing Contains around 50 fixed issues. For the next round of Hotfixes, we will only target 7.1.2 and 7.2 If you aren t at those versions, please consider upgrading soon as there are no more planned fixes for older versions. 16 SunGuide Software Users Group 1/16/20
