SunGuide Software Users Group Meeting Summary

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SunGuide Software Users Group Meeting on November 3, 2022, discussed current system behavior, proposed enhancements using GIS mapping, considerations related to GIS implementation, implications for system changes, and support queries. The meeting highlighted the need to migrate event records, addressed potential naming inconsistencies in GIS, and considered the impact on third-party systems. Participants explored the use of GIS for mapping locations and detour routes, emphasizing the extensive changes required and the challenges in implementation.


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  1. SunGuide Software Users Group Meeting November 3, 2022 1

  2. WELCOME ATTENDEE ROLL CALL SunGuide Software Users Group 11/3/2022 2

  3. SG-6464 GIS Based SunGuide Map Tucker Brown SunGuide Software Users Group 3 11/3/2022

  4. Current Behavior o Locations in the system are based on configured Counties, Roadways, Directions, Reference Points, and Locations. o Roadways and Directions are also used in other subsystems to further specify locations. o Cumbersome to add new locations on the fly or add a full roadway s worth of locations. 11/3/2022 4 SunGuide Software Users Group

  5. Enhancement o Change the system to use GIS mapping for locations. Events could be placed anywhere on the map. Should this extend to devices? TSS links would be mapped to specific mapping codes which would help 3rd parties interpret data. All devices have roadway and direction attributes. Add detour routes. Produce a GIS detour route. 11/3/2022 5 SunGuide Software Users Group

  6. Considerations o GIS would define the way the roadway is defined. Not configurable from SunGuide. o Naming inconsistency in GIS could result in different behavior in response plans (on-route/off route/name used in the response plan). o Reporting changes based on locations. Would the GIS files contain a sort order for the roadway? Or define them as a line? 11/3/2022 6 SunGuide Software Users Group

  7. Considerations o ALL event records would need to migrate to the new storage format. o THIS IS A VERY LARGE CHANGE WITH A LOT OF SYSTEM IMPLICATIONS. o All 3rd parties would be affected. o DIVAS/FL511 would need large updates. 11/3/2022 7 SunGuide Software Users Group

  8. QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 11/3/2022 8

  9. SG-6479 WWD Dismiss as False Alarm Closes Event Tucker Brown SunGuide Software Users Group 9 11/3/2022

  10. Current Behavior & Enhancement o Current Behavior When an event is created as part of a WWD detection, and the alarm is resolved as a false alarm, the event is set to CLOSED. o Enhancement If the user resolves the alert as a False Alarm, the event should be closed as a False Alarm so it does not count towards Performance Measures. 11/3/2022 10 SunGuide Software Users Group

  11. QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 11/3/2022 11

  12. SG-6271 District 3 would like to propose a timeline feature in the event module of SG. Tucker Brown SunGuide Software Users Group 12 11/3/2022

  13. Enhancement o This feature would work as a real-time QC check of an event, prompting the operator for required tasks and counting down the time allowed to perform said tasks. o Additionally, add a Supervisor viewing window or subsystem allowing monitoring of timelines. 11/3/2022 13 SunGuide Software Users Group

  14. Enhancement o Prompt the operator to perform the correct actions, in the correct order, and within allotted time frames. o Allow operators to receive real-time positive feedback. o Allow Supervisors to monitor, and more importantly possibly prevent, events from missing performance measures related to timestamps. Possible Web Interface? 11/3/2022 14 SunGuide Software Users Group

  15. Enhancement o Allow immediate notification for missed PM s, prompting a response. o Reporting showing total events, timestamps, and the pass/fail percentages. o Configurable for Routes, Districts, and Operators. o Supervisor Portal allowing an overview of all events. Filter by area or operator. 11/3/2022 15 SunGuide Software Users Group

  16. Enhancement o Time stamps may include, but are not limited to: Confirmation or Verification Response Plan DMS Posting Dispatch Times Notifications 11/3/2022 16 SunGuide Software Users Group

  17. Samples Standard Flow Missing Step 11/3/2022 17 SunGuide Software Users Group

  18. QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 11/3/2022 18

  19. ANNOUNCEMENTS? QUESTIONS? COMMENTS? ADJOURN. SunGuide Software Users Group 11/3/2022 19

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