Success Story of Implementing Physician Associates at Burnley Wood Medical Centre
Burnley Wood Medical Centre faced uncertainties due to an influx of new patients and struggled to meet demand. Introducing Physician Associates (PAs) proved to be a great success, improving patient access, freeing up partners' time, and earning the practice recognition as the best in Burnley. The positive attitude of personnel, support from overseeing GPs, and structured learning were key to the success. The practice is now considering recruiting more PAs and developing specialized skills to address various healthcare needs.
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Physician Associate Our experience @ Burnley wood Medical Centre
Burnley Wood Medical Centre Semi Rural Practice 6400 list Burnley Town High levels of deprivation 3 partners Most patients seen by GP Partners No Salaried GPs/ No Locums
Our Experience Lots of uncertainties Influx of new patients Struggling to meet Patient demand Difficulty in recruiting partners / Salaried GP Innovative ways to meet demand PA concept was new
Uncertainties New Concept Partners unsure about the role Worried about patient response Belief that it only works in large Practices
What worked well PA was a great success Patients accepted the new role Improved access for patients (>100 more appointments per week ) Partners had more time to concentrate on complex work Rated Best practice in Burnley
Reasons for success Positive attitude of the Personnel Support from overseeing GPs Support for HEE Structured learning
Next Steps Considering Recruiting More PAs PCN has identified that same day access is an issue and now considering recruiting PCN based PAs Specialised skill development of PA- Diabetes , Frailty reviews , Chronic Disease Management Recruitment into Care Home Team
Future development Prescribing Training -when the GMC regulate /DHSC approve Specialised Primary Care Roles Hybrid Primary / Intermediate/secondary care roles
