Stroke Recovery Peer Support Program Guidelines
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Your visit
•
The re-engagement and re-integration of stroke
survivors into the community.
What do we want to accomplish?
Peer Visitors
(Hospital)
Providing…
Support
Encouragement
Hope
Community
Re-engagement/
Reintegration
How will we accomplish this?
Stroke Friendly Peer Support
Guidelines
Special Populations of Stroke Survivors
•
Survivors living with aphasia, paralysis, visual
impairment, etc. require heightened level of
sensitivity, awareness and skill
•
The following are general/standard stroke friendly
Peer Support Guidelines only.
All peer support activities conducted in a
confidential and respectful manner
Avoid imposing religious, political and medical
beliefs & views
Stroke Friendly Peer Support
Guidelines
Preparing for the visit
•
Visit only when you are well
•
Understand expectations of PFH (ie. visit promptly; provide SRC
packages; based on condition of stroke survivor; obtain contact
information; report monthly information to the volunteer
coordinator)
Stroke Friendly Peer Support
Guidelines
•
Respect and observe hospital rules
Visiting hours
Keep noise level down
Wear an ID badge
Good hand washing and isolation precautions
Stroke Friendly Peer Support
Guidelines
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Check in with the volunteer department to sign if (if
required by the organization)
•
Meet your contact on the unit prior to your visit
•
Track the number of people you’ve seen (no names)
•
Check out with main contact on the unit if there are any
issues that came up.
Stroke Friendly Peer Support
Guidelines
Visit structure
•
Greet survivor and/or family member
•
Introduce yourself and let them know why you are there
•
Take time, sit down and visit
•
never sit on the bed or with your back against a window
•
Listen intently and focus on the survivor
•
Try to put a person at ease by commenting first on everyday things
•
Show interest in the survivor by asking about their stroke (if they ask
about your experiences – keep details brief as this visit is about
them) key phrases “I remember how frustrating it was . . .”
•
“I understand how you feel . . .”
Stroke Friendly Peer Support
Guidelines
Visit Structure con’t.
If survivor asks “how long will I be like this?”
“No one can say exactly how long, as every stroke is different; but if
you have a positive attitude and work hard, recovery may come
more quickly.”
“You may need to learn to do things differently but you may still be
able to do those things.”
Stroke Friendly Peer Support
Guidelines
Be aware of the surroundings
•
Privacy
•
Distractions
•
Adaptive aids (glasses, hearing aids)
Be in tuned to the person
•
Their mood (being distracted, pain, fatigued)
•
Medical stability (emotional, cognitive)
•
Other people/staff visiting
•
Their body language
•
Other appointments
•
Other?
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Ways to communicate
Ways to communicate
Voice
Eye contact
Facial expression
Body language (arms crossed, leaning in)
Distance
Pacing
Remember
: Individuals from cultures different than our own
may communicate differently.
Stroke Friendly Peer Support
Guidelines
L
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:
a skill that requires patience
•
Stop talking
•
Be attentive
•
Be aware
“ We learn more from listening
•
Empathetic
than from talking”
•
Do not interrupt
•
Do not be judgmental
•
Do not give advise
•
Allow anger to be expressed (
by the survivor
)
•
Allow silence
Stroke Friendly Peer Support
Guidelines
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Stroke Friendly Peer Support
Guidelines
Questions?
Learn about the "Peers Fostering Hope Supported by the Dr. Ed & Bobby Yielding Fund for Stroke Recovery" initiative aiming to re-engage and re-integrate stroke survivors into the community. Explore how peer visitors provide support, encouragement, and hope for community re-engagement and reintegration, following stroke-friendly guidelines for special populations like those with aphasia, paralysis, or visual impairment. Understand the importance of conducting all peer support activities confidentially and respectfully, while also preparing for visits by following specific guidelines and respecting hospital rules.
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Presentation Transcript
Peers Fostering Hope Supported by the Dr. Ed & Bobby Yielding Fund for Stroke Recovery Your visit
What do we want to accomplish? The re-engagement and re-integration of stroke survivors into the community.
How will we accomplish this? Peer Visitors (Hospital) Providing Support Encouragement Hope Community Re-engagement/ Reintegration
Stroke Friendly Peer Support Guidelines Special Populations of Stroke Survivors Survivors living with aphasia, paralysis, visual impairment, etc. require heightened level of sensitivity, awareness and skill The following are general/standard stroke friendly Peer Support Guidelines only.
Stroke Friendly Peer Support Guidelines All peer support activities conducted in a confidential and respectful manner Avoid imposing religious, political and medical beliefs & views
Stroke Friendly Peer Support Guidelines Preparing for the visit Visit only when you are well Understand expectations of PFH (ie. visit promptly; provide SRC packages; based on condition of stroke survivor; obtain contact information; report monthly information to the volunteer coordinator)
Stroke Friendly Peer Support Guidelines Respect and observe hospital rules Visiting hours Keep noise level down Wear an ID badge Good hand washing and isolation precautions
Stroke Friendly Peer Support Guidelines Checking in and Checking out Check in with the volunteer department to sign if (if required by the organization) Meet your contact on the unit prior to your visit Track the number of people you ve seen (no names) Check out with main contact on the unit if there are any issues that came up.
Stroke Friendly Peer Support Guidelines Visit structure Greet survivor and/or family member Introduce yourself and let them know why you are there Take time, sit down and visit never sit on the bed or with your back against a window Listen intently and focus on the survivor Try to put a person at ease by commenting first on everyday things Show interest in the survivor by asking about their stroke (if they ask about your experiences keep details brief as this visit is about them) key phrases I remember how frustrating it was . . . I understand how you feel . . .
Stroke Friendly Peer Support Guidelines Visit Structure con t. If survivor asks how long will I be like this? No one can say exactly how long, as every stroke is different; but if you have a positive attitude and work hard, recovery may come more quickly. You may need to learn to do things differently but you may still be able to do those things.
Be aware of the surroundings Privacy Distractions Adaptive aids (glasses, hearing aids)
Be in tuned to the person Their mood (being distracted, pain, fatigued) Medical stability (emotional, cognitive) Other people/staff visiting Their body language Other appointments Other?
Stroke Friendly Peer Support Guidelines Communication :Message(s) from one person to another Ways to communicate Voice Eye contact Facial expression Body language (arms crossed, leaning in) Distance Pacing Remember: Individuals from cultures different than our own may communicate differently.
Stroke Friendly Peer Support Guidelines Listening: a skill that requires patience Stop talking Be attentive Be aware Empathetic Do not interrupt Do not be judgmental Do not give advise Allow anger to be expressed (by the survivor) Allow silence We learn more from listening than from talking
Stroke Friendly Peer Support Guidelines Thoughts of Encouragement There is always hope; never give up keep trying It s not helpful to compare ourselves to others Don t expect too much too soon Exercises that seem very simple help recover function Set realistic SMART goals that you can reach Imagine. . . Hope . . . Believe . . .
