Salesforce CRM Online Training | Salesforce Training in Hyderabad

Visualpath Teaching is the best Salesforce CRM Training in Ameerpet. It is the NO.1 Institute in Hyderabad Providing Online Training Classes. Our faculty has experienced in real time and provides Salesforce CRM Real time projects and placement assistance. Contact us 91-9989971070.nWhatsApp: https://www.whatsapp.com/catalog/919989971070/nVisit: https://www.visualpath.in/salesforce-crm-online-training.htmlnn

• SalesforceCRMOnlineTraining
• SalesforceCRMTraining
• SalesforceTraininginHyderabad
• SalesforceCRMTrainingCourse
• SalesforceOnlineTraining
• SalesforceCRMTraininginAmeerpet
• SalesforceCRM

Jayanthvisualpath Follow

Uploaded on Feb 15, 2024 | 2 Views

Download Presentation

Please find below an Image/Link to download the presentation.

The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. Download presentation by click this link. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.

Presentation Transcript

1. Learn Salesforce & CRM Basics Guide for Lighting Expereince Visit: www.visualpath.in Mobile No: +91-9989971070

2. Introduction: Salesforce is a cloud-based customer relationship management (CRM) platform that offers a suite of tools and services to help businesses ma nage their customer relationships, sales processes, marketing campaig ns, and more. Here are some basics about Salesforce and CRM in general: 1. What is CRM? - CRM stands for Customer Relationship Management. - It refers to the strategies, processes, and technologies that businesses use to manage interactions and relationships with current and potenti al customers. - The goal of CRM is to improve customer satisfaction, increase custom er retention, and drive sales growth. www.visualpath.in

3. 2. Salesforce Overview: - Salesforce is one of the leading CRM platforms in the world. - It provides a range of cloud-based applications and services, including Sa les Cloud (for sales automation and management), Service Cloud (for cust omer service and support), Marketing Cloud (for marketing automation), Commerce Cloud (for e-commerce), and more. 3. Key Features of Salesforce: - Contact Management: Salesforce allows businesses to store and mana ge customer contact information, such as names, addresses, phone numbe rs, and email addresses. - Opportunity Management: Users can track sales opportunities throug h various stages of the sales pipeline, from lead generation to deal closure. www.visualpath.in

4. - Workflow Automation: Salesforce offers workflow rules and process auto mation tools to streamline business processes and automate repetitive tasks. - Reporting and Analytics: Salesforce provides reporting and analytics ca pabilities to help businesses track performance, analyze data, and make infor med decisions. - Integration Capabilities: Salesforce can be integrated with other busines s systems and applications, such as ERP (Enterprise Resource Planning) syst ems, marketing automation platforms, and customer service tools. - Mobile Accessibility: Salesforce offers mobile apps for iOS and Android d evices, allowing users to access CRM data and functionality on the go. www.visualpath.in

5. 4. Salesforce Editions: - Salesforce offers different editions tailored to the needs of various busines ses, including small businesses, midsize companies, and large enterprises. - Each edition has different features and pricing plans to suit different requi rements and budgets. 5. Customization and Extensibility: - Salesforce is highly customizable and extensible. - Users can customize the platform to meet their specific business needs by creating custom objects, fields, workflows, and reports. www.visualpath.in

6. - Additionally, developers can build custom applications and integ rations using the Salesforce Platform, which includes tools like Lig htning App Builder, Apex (Salesforce's proprietary programming l anguage), and Visualforce (a markup language for building custo m user interfaces). 6. Community and Ecosystem: - Salesforce has a large and active community of users, developers , administrators, and partners. www.visualpath.in

7. - The Salesforce AppExchange is an online marketplace where user s can find and install thousands of pre-built apps, integrations, and components to extend the functionality of Salesforce. Conclusion: Overall, Salesforce is a powerful CRM platform that helps businesse s of all sizes effectively manage their customer relationships, drive sales growth, and improve operational efficiency. www.visualpath.in

8. Contact For More Details About Salesforce CRM Online Training Address:- Flat no: 205, 2nd Floor, Nilgiri Block, Aditya Enclave, Ameerpet, Hyderabad-1 Ph. No: +91-9989971070 Visit: www.visualpath.in E-Mail: online@visualpath.in

9. THANK YOU