Quality Assurance and Evaluation Practices at University of Malta

Quality Matters
Godfrey Baldacchino
Pro-Rector;
Chair, Quality Assurance Committee
17
October
2017
Context
Practice of Evaluation: Quality Culture
External Examiner & Student Feedback
Competition
Technology (& Visibility) – Rankings?
Bologna Process & European Standards
Benchmarks – (ECTS, NQF, …)
NCFHE (‘Value for Money’ Audits)
New ‘University of Malta Act’
Quality Assurance at UM
Tool for Development and Accountability
External Quality Audit
IQA
STUDENTS
ALUMNI
INDUSTRY
National Commission for Further & Higher Education
In Support of the IQA
Teaching and Learning Unit
Human Resources Training
Academic Programmes Quality & Resources Unit
(APQRU) + Programme Validation Committee (PVC)
‘Business Intelligence’ Platform
Internal Audit (Finance)
Standard Procedures (Tech/Admin/Academic)
Key Performance Indicators
Quality Support Unit
Quality Assurance Committee
Internal Quality Audit (IQA)
Based on 11 Standards:
1.
An Effective Policy for Quality Assurance
2.
Institutional Probity;
3.
Appropriate Design and Approval of programmes;
4.
Student-centred learning, teaching and assessment;
5.
Student admission, progression, recognition & certification;
6.
Competence of Teaching Staff
7.
Appropriate Learning resources and student support;
8.
Appropriate Information Management
9.
Appropriate Public Information;
10.
On-going Monitoring and Periodic Review of Programmes;
11.
Cyclical External Quality Assurance.
                                                                                                    based on 11 standards
   
                                                                                                            
one of which is
                                                                                                           the  PPR 
                                                                                              
   
                                          Policy
                                                    Document
In Support:
Quality Support Unit
Teaching & Learning Unit
HRM & D
Internal Audit
Research Support Services Directorate
Office of the Secretary
 
        existing
SOPs         new            
QCT
                         oral
   ‘Is the UM fit for Purpose?’
EQA
Self-Evaluation
Document  + Annexe
IQA
   + additional
            stakeholders
      NCFHE
Progressive Programme Review at UM
(since 2014)
FROM:
Listing Items
Ticking Boxes
Adding ‘Data’
Noting Critique
Self-Congratulation
Continuity
TO:
Identifying Trends
Tracing Impacts of Past
Decisions
Analysing Data
Implementing
Recommendations
Striving for, and measuring
Improvement
Contents of a Self-Evaluation Document for PPR
1.0 Introductory Section
2.0 Executive Summary 
3.0 Evaluation of the Aims of the Programme 
4.0 Evaluation of the Learning Outcomes 
5.0 Evaluation of the Curriculum 
6.0 Evaluation of Assessment Methods and the Standards they
demonstrate
7.0 Student Progression and Academic Support 
8.0 Learning Resources and the Effectiveness of their Utilisation
9.0 Stakeholders’ Perceptions and Attitudes to the Programme
10.0 Assessment of Merit or Worth
11.0 Supporting Evidence to the SED 
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Explore the comprehensive quality assurance and evaluation framework implemented at the University of Malta under the guidance of Pro-Rector Godfrey Baldacchino. The framework covers a range of aspects including external quality audits, internal quality assessment, stakeholder engagement, program validation, and adherence to national quality standards, fostering a culture of continuous improvement and accountability.

  • Quality Assurance
  • Evaluation Practices
  • University of Malta
  • Godfrey Baldacchino
  • Higher Education

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  1. Quality Matters Godfrey Baldacchino Pro-Rector; Chair, Quality Assurance Committee http://www.um.edu.mt/qualityassurance/committee 17 October 2017

  2. National Quality Assurance Framework for Further & Higher Education (2015); http://www.um.edu.mt /__data/assets/pdf_file /0014/270041/National QualityAssuranceFrame workforFurtherandHigh erEducation.pdf

  3. Context Practice of Evaluation: Quality Culture External Examiner & Student Feedback Competition Technology (& Visibility) Rankings? Bologna Process & European Standards Benchmarks (ECTS, NQF, ) NCFHE ( Value for Money Audits) New University of Malta Act Quality Assurance at UM Tool for Development and Accountability

  4. External Quality Audit National Commission for Further & Higher Education STUDENTS ALUMNI INDUSTRY IQA

  5. In Support of the IQA Teaching and Learning Unit Human Resources Training Academic Programmes Quality & Resources Unit (APQRU) + Programme Validation Committee (PVC) Business Intelligence Platform Internal Audit (Finance) Standard Procedures (Tech/Admin/Academic) Key Performance Indicators Quality Support Unit Quality Assurance Committee

  6. Internal Quality Audit (IQA) Based on 11 Standards: 1. An Effective Policy for Quality Assurance 2. Institutional Probity; 3. Appropriate Design and Approval of programmes; 4. Student-centred learning, teaching and assessment; 5. Student admission, progression, recognition & certification; 6. Competence of Teaching Staff 7. Appropriate Learning resources and student support; 8. Appropriate Information Management 9. Appropriate Public Information; 10. On-going Monitoring and Periodic Review of Programmes; 11. Cyclical External Quality Assurance.

  7. + additional stakeholders Self-Evaluation Document + Annexe IQA EQA NCFHE based on 11 standards one of which is Is the UM fit for Purpose? the PPR Policy Document In Support: Quality Support Unit Teaching & Learning Unit HRM & D Internal Audit Research Support Services Directorate Office of the Secretary existing SOPs new QCT oral

  8. Progressive Programme Review at UM (since 2014) FROM: Listing Items Ticking Boxes Adding Data Noting Critique Self-Congratulation Continuity TO: Identifying Trends Tracing Impacts of Past Decisions Analysing Data Implementing Recommendations Striving for, and measuring Improvement

  9. Contents of a Self-Evaluation Document for PPR 1.0 Introductory Section 2.0 Executive Summary 3.0 Evaluation of the Aims of the Programme 4.0 Evaluation of the Learning Outcomes 5.0 Evaluation of the Curriculum 6.0 Evaluation of Assessment Methods and the Standards they demonstrate 7.0 Student Progression and Academic Support 8.0 Learning Resources and the Effectiveness of their Utilisation 9.0 Stakeholders Perceptions and Attitudes to the Programme 10.0 Assessment of Merit or Worth 11.0 Supporting Evidence to the SED

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