Quality Assurance and Evaluation Practices at University of Malta

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Explore the comprehensive quality assurance and evaluation framework implemented at the University of Malta under the guidance of Pro-Rector Godfrey Baldacchino. The framework covers a range of aspects including external quality audits, internal quality assessment, stakeholder engagement, program validation, and adherence to national quality standards, fostering a culture of continuous improvement and accountability.


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  1. Quality Matters Godfrey Baldacchino Pro-Rector; Chair, Quality Assurance Committee http://www.um.edu.mt/qualityassurance/committee 17 October 2017

  2. National Quality Assurance Framework for Further & Higher Education (2015); http://www.um.edu.mt /__data/assets/pdf_file /0014/270041/National QualityAssuranceFrame workforFurtherandHigh erEducation.pdf

  3. Context Practice of Evaluation: Quality Culture External Examiner & Student Feedback Competition Technology (& Visibility) Rankings? Bologna Process & European Standards Benchmarks (ECTS, NQF, ) NCFHE ( Value for Money Audits) New University of Malta Act Quality Assurance at UM Tool for Development and Accountability

  4. External Quality Audit National Commission for Further & Higher Education STUDENTS ALUMNI INDUSTRY IQA

  5. In Support of the IQA Teaching and Learning Unit Human Resources Training Academic Programmes Quality & Resources Unit (APQRU) + Programme Validation Committee (PVC) Business Intelligence Platform Internal Audit (Finance) Standard Procedures (Tech/Admin/Academic) Key Performance Indicators Quality Support Unit Quality Assurance Committee

  6. Internal Quality Audit (IQA) Based on 11 Standards: 1. An Effective Policy for Quality Assurance 2. Institutional Probity; 3. Appropriate Design and Approval of programmes; 4. Student-centred learning, teaching and assessment; 5. Student admission, progression, recognition & certification; 6. Competence of Teaching Staff 7. Appropriate Learning resources and student support; 8. Appropriate Information Management 9. Appropriate Public Information; 10. On-going Monitoring and Periodic Review of Programmes; 11. Cyclical External Quality Assurance.

  7. + additional stakeholders Self-Evaluation Document + Annexe IQA EQA NCFHE based on 11 standards one of which is Is the UM fit for Purpose? the PPR Policy Document In Support: Quality Support Unit Teaching & Learning Unit HRM & D Internal Audit Research Support Services Directorate Office of the Secretary existing SOPs new QCT oral

  8. Progressive Programme Review at UM (since 2014) FROM: Listing Items Ticking Boxes Adding Data Noting Critique Self-Congratulation Continuity TO: Identifying Trends Tracing Impacts of Past Decisions Analysing Data Implementing Recommendations Striving for, and measuring Improvement

  9. Contents of a Self-Evaluation Document for PPR 1.0 Introductory Section 2.0 Executive Summary 3.0 Evaluation of the Aims of the Programme 4.0 Evaluation of the Learning Outcomes 5.0 Evaluation of the Curriculum 6.0 Evaluation of Assessment Methods and the Standards they demonstrate 7.0 Student Progression and Academic Support 8.0 Learning Resources and the Effectiveness of their Utilisation 9.0 Stakeholders Perceptions and Attitudes to the Programme 10.0 Assessment of Merit or Worth 11.0 Supporting Evidence to the SED

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