Peer Review in Professional Services

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PEER REVIEW
(AN OVERVIEW)
 
 
2
Definition
of Peer
Review
 
The dictionary meaning of the term “peer”
is, a person of the same legal status or a
person who is equal to another in abilities,
qualifications, age, background, etc.
 
“Review” means to look back upon (a
period of time, sequence of events, etc.)
 
“Peer Review” is a self improvement
process and is a method of evaluation of a
person’s work or performance by a group
of people in the same occupation,
profession, or industry.
 
3
PEER
REVIEW:
GUIDELINES
 
Guidelines for Peer Review of Attestation Services by
Practicing Company Secretaries
 
Exposure Draft of the Guidelines released at the 12
th
National Conference of Practicing Company Secretaries in
2011
Approved by the Council in its Meeting held on August 25-
26, 2011
ICSI Guideline No. 1 of 2011 – Guidelines for Peer Review
of Attestation Services by Practicing Company Secretaries
notified in the official Gazette of India dated October 18,
2011
Guidelines 
effective from October 1, 2011
Guidelines revised by the Council in its 229
th
 Meeting held
on March 19-20, 2015
Guidelines further revised by the Council in its 
254
th
 (Adj.)
meeting held on 1
st
 September, 2018.
 
4
Peer
Review of
Company
Secretaries
 
Peer Review deals with examination and
review of systems and procedures to
determine whether the systems and
procedures are :
 
Put in place by the practice Unit
 
Effective
 
Operating continuously during the
period under review
.
 
5
 
Services covered under Peer Review
 
6
RATIONALE
FOR PEER
REVIEW
 
Expectation of the Regulators that the professionals are
their extended arm in ensuring compliance in corporates.
Expectation of service Receiver to receive quality service
Gap between minimum quality of service and actual
service rendered.
Reassuring the stake holders and the society at large that
the profession is conscious of its responsibilities and strives
its best to ensure that the highest standards are observed by
all practising members rendering 
attestation
  services to the
society.
The Peer Review process is an endeavour to enhance the
quality of services rendered by members of ICSI in
practice.
 
7
OBJECTIVES
OF PEER
REVIEW
 
 
To ensure that in carrying out their attestation services and
professional assignments, the PCS is to –
(a)
Comply with the Technical Standards laid down by the
Institute, and
(b)
Have in place proper systems (including
documentation systems) for maintaining the quality of
the attestation services work they perform.
 
Peer Review is directed towards –
-
maintenance as well as enhancement of quality of
attestation services
-
providing guidance to members to improve their
performance and adhere to various statutory and other
regulatory requirements.
 
8
SCOPE
OF PEER
REVIEW
 
 
Peer Review is directed at the audit & attestation services
provided by a practice unit –
(a)
Once a practice unit is selected for review, its audit /
attestation engagement records pertaining to the
immediately preceding financial year shall be
subjected to review.
(b)
Review shall ascertain –
-
Compliance with Technical Standards (
i.e.
Guidance Notes, Auditing Standards issued by
ICSI)
-
Quality of Reporting
-
Office systems and procedures with regard to
compliance of attestation services systems and
procedures
-
Training programmes for staff concerned with
attestation functions.
 
9
Guidelines
issued by
Council
with
respect to
Peer
Review
 
10
Guidelines
issued by
Council
with
respect to
Peer
Review
 
Council has also decided that the PCS shall mention mandatorily
the Peer Review Certificate Number in 
Secretarial Audit Report /
Secretarial Compliance Report / Diligence Report for Banks 
in
format 
PR-123/2018
 and opined the signature of the PCS in the
following format:
 
11
Authority
of the
Guidelines
on Peer
Review
 
Guidelines shall apply to all or any of the
following cases:
a)
Whenever a peer review is mandated by
the order of Government / Regulators
b)
Whenever a peer review is requested by
Practice Unit voluntarily or Client /
Company to which the Practice Unit
renders Attestation / Audit services.
c)
Whenever peer review is done on the
basis of random selection
 
12
The
Reviewer’s
eligibility
criteria
 
A member of the Institute–
(a)
possesses at least 10 years of
post membership experience
(b)
is currently holding Certificate
of Practice as issued by the
Institute.
 
13
The
Reviewer’s
approach?
 
a)
Not as an inspector, auditor or investigator but
as a pathologist.
b)
Should be appreciative of good practices while
suggesting areas of improvement
c)
Collaborative with a friendly demeanour
d)
Discussion mode as a peer to be adopted by the
Reviewer
e)
Should try and give value addition to PU and
not merely a tick box approach
f)
In determining issues which are subjective, the
purpose is not to replace the PU’s opinion with
the opinion of the Reviewer but to verify the
process followed in exercise of judgment by the
PU. Verification of the process will include
verification of working papers maintained by
the PU.
 
 
14
Qualities
of
Reviewer
 
a.
Should be well acquainted with the
technical aspects of the attestation
services
b.
Should have studied the provisions of the
Code of Conduct of ICSI
c.
Should get himself / herself acquainted
with decisions of various courts on
“deficiency in service”
d.
Relevant provisions of CS Act, 1980 and
CS Regulations, 1982
e.
Should have knowledge of the Consumer
Protection Act, Evidence Act, IPC, etc.
 
contd...
 
15
Qualities
of
Reviewer
 
contd
.
f.
Should have studied the technical standards
like Auditing Standards, Guidance Notes,
Notifications issued by the Council of ICSI
g.
Should be good at drafting and written and
spoken English.
h.
Professional behaviour while on visit – dress
code, punctuality, neatness, soft language.
i.
Understand his limitations – what is outside
the scope of Peer Review.
 
16
Empanelment
of Reviewers
 
Members fulfilling the eligibility requirement may
make an application for empanelment in the format
prescribed by the Board.
After scrutiny of the application the Board issues the
empanelment letter.
Members against whom Disciplinary proceedings
are pending or who have been found guilty of
misconduct are not eligible to be empanelled as a
Peer Reviewer
Office bearers of the Council / Regional Councils /
Managing Committee of Chapter are not empanelled
as a Peer Reviewer till the time they are in office
 
17
Methodology
to be followed
by Reviewer
 
Offsite Review
Study of information given by PU in the format
and based on the same make own observations
about possible areas where improvement is
possible and note other aspects to be discussed
in personal meeting with PU
Onsite Review
Verification of information given by PU. Test
checks in respect of attestation  assignments
handled by PU
Interaction with the staff & trainees of PU
should be part of PR
Calling for the records of the client maintained
by PU to verify whether proper systems and
procedures have been followed
 
18
Obligations
of the
Practice Unit
 
Practice Unit shall -
provide access to any record or document
as may be asked for by the reviewer
afford and provide explanation or further
particulars in respect of anything
produced before the Peer Reviewer
provide all assistance in connection with
peer review
allow the reviewer to inspect, examine or
take any abstract of or extract from a
record or document or copy there from
which may be required by the reviewer.
 
19
Validity of
Peer
Review
Certificate
issued?
 
The validity of the Peer Review
Certificate is five years from the
date of its issue.
However, in case the PU is being
reviewed within two year of its
incorporation, the validity shall be
two years.
 
20
Cost of
Peer
Review
 
 
 
Cost of Peer Review for reviewer and his qualified
assistant(s) as may be decided by the Board from time to
time, shall be borne by the Practice Unit in the following
situations:
Peer Review is mandated by the order of Government /
Regulators;
Peer Review is requested by Practice Unit voluntarily;
Peer Review is done on the basis of random selection.
In case the Peer Review has been requested by client /
company, the cost shall be bear by such client / company.
Same rate shall apply to second review also.
Each branch / office under review would be considered
separately.
 
 
 
21
Prescribed
rates of
Fee for
Peer
Review
 
As on date the prescribed fee is Rs. 10,000/- to be
paid directly to the Peer Reviewer (inclusive of
TA/DA and any out of pocket expenses).
The fee shall be paid by the Practice Unit within 30
days from the receipt of Invoice from the Peer
Reviewer and submission of Report by the
Reviewer.
The Peer Reviewer may charge a sum higher /
lesser thane the prescribed fee as mutually decided
between the Practice Unit and the Peer Reviewer.
 
22
Review
Framework
 
Three stage process –
Planning
Intimation
Asking of further information be Reviewer.
Execution
Sample of Attestation service engagements
Confirmation of Visit
Initial meeting
Compliance Review – General Controls
Selection of Attestation services engagements
to be reviewed
Review of record
Reporting
Preliminary Report of Reviewer, in case the
Reviewer finds some deficiency in the systems
and procedures adopted by Practice Unit;
Final Report of Reviewer.
 
23
Dispute
Resolution
 
Disagreement between Peer Reviewee and
Peer Reviewer
Peer Reviewer was qualified but has not
exercised the desired competence in
undertaking the peer review.
Proper procedure was not followed in the
Peer Review Process.
Additional information has not been
considered by the Peer Reviewer.
Observations of the Peer Reviewer are at
variance with the information presented.
 
24
Dispute
Resolution
 
Procedure for resolving Disagreement between Peer
Reviewee and Peer Reviewer
Written request to the Peer Review Board within 15
days of the Peer Review Report
Copy of the Request forwarded to the Peer Reviewer for
his comments within 15 days of receipt of request
PRB shall examine the written request and the
comments of the Peer Reviewer
Provide opportunity to both for personal appearance
Call additional clarifications
PRB shall pass final orders within 30 days
Reject the request with reasons
Appoint some other Peer Reviewer
Copy of Order forwarded to the Council
 
25
Dispute
Resolution
 
Appeal against Order of the Peer Review
Board
Appeal to the Council within 30 days from the
date of receipt of order
Appeal in writing and clearly spelling out
reasons for the appeal and the relief sought
Council may pass any of the following orders:
Dismiss the appeal stating reasons in
writing
Admit the appeal and remand the case back
to the PRB for reconsideration
Pass such orders as it may deem fit.
Order of the Council shall be within 60 days
from the date of the Appeal
 
26
QUESTIONS!
QUERIES!
SUGGESTIONS!
27
THANK YOU!
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Peer review is a crucial process in professional settings where a group evaluates an individual's work. The process focuses on self-improvement and ensures compliance with guidelines for various services like certifications and audits.

  • Peer Review
  • Professional Services
  • Guidelines
  • Certification
  • Audit

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  1. PEER REVIEW PEER REVIEW (AN OVERVIEW) (AN OVERVIEW)

  2. The dictionary meaning of the term peer is, a person of the same legal status or a person who is equal to another in abilities, qualifications, age, background, etc. Definition of Peer Review Review means to look back upon (a period of time, sequence of events, etc.) PeerReview is a self improvement process and is a method of evaluation of a person s work or performance by a group of people in the same occupation, profession, or industry. 2

  3. Guidelines for Peer Review of Attestation Services by Practicing Company Secretaries Exposure Draft of the Guidelines released at the 12th National Conference of Practicing Company Secretaries in 2011 Approved by the Council in its Meeting held on August 25- 26, 2011 ICSI Guideline No. 1 of 2011 Guidelines for Peer Review of Attestation Services by Practicing Company Secretaries notified in the official Gazette of India dated October 18, 2011 Guidelines effective from October 1, 2011 Guidelines revised by the Council in its 229th Meeting held on March 19-20, 2015 Guidelines further revised by the Council in its 254th (Adj.) meeting held on 1st September, 2018. PEER REVIEW: GUIDELINES 3

  4. Peer Review deals with examination and review of systems and procedures to determine whether the systems and procedures are : Peer Review of Company Secretaries Put in place by the practice Unit Effective Operating continuously during the period under review. 4

  5. Services covered under Peer Review Signing / Certification of Annual Returns Issuance of Certificate under Regulation 40 (9) of SEBI (LODR) Regulations, 2015 Issuance of Secretarial Audit Reports in terms of Section 204 of the Companies Act, 2013 / Regulation 24A of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 Issuance of Annual Secretarial Compliance Reports Internal Audits under Section 138 of the Companies Act, 2013 Audit Reports under Clause 76 of SEBI (Depositories & Participant Regulations) 2018 issued Certificate issued under Regulation 56 of LODR Regulation 34(3) read with Schedule V, Para C, Clause (b) (i) Compliance Certificates issued under Clause E, Schedule V of SEBI (LODR) Regulations, 2015 Internal Audit of Registrar and Share Transfer Agent (RTA) under SEBI Circular No. SEBI/HO/MIRSD/CIR/P/2018/73 Internal Audit of Credit Rating Agencies under SEBI Circular No. SEBI/MIRSD/CRA/Cir-01/2010 Internal Audit Certificate for operations of the Depository Participants Issuance of half yearly bank due diligence certificates Audit Reports under Clause 76 of SEBI (Depositories & Participant Regulations) 2018 issued 5

  6. Expectation of the Regulators that the professionals are their extended arm in ensuring compliance in corporates. Expectation of service Receiver to receive quality service Gap between minimum quality of service and actual service rendered. RATIONALE FOR PEER REVIEW Reassuring the stake holders and the society at large that the profession is conscious of its responsibilities and strives its best to ensure that the highest standards are observed by all practising members rendering attestation services to the society. The Peer Review process is an endeavour to enhance the quality of services rendered by members of ICSI in practice. 6

  7. To ensure that in carrying out their attestation services and professional assignments, the PCS is to (a) Comply with the Technical Standards laid down by the Institute, and (b) Have in place proper documentation systems) for maintaining the quality of the attestation services work they perform. systems (including OBJECTIVES OF PEER REVIEW Peer Review is directed towards - maintenance as well as enhancement of quality of attestation services - providing guidance to members to improve their performance and adhere to various statutory and other regulatory requirements. 7

  8. Peer Review is directed at the audit & attestation services provided by a practice unit (a) Once a practice unit is selected for review, its audit / attestation engagement records pertaining to the immediately preceding financial year shall be subjected to review. (b) Review shall ascertain - Compliance with Guidance Notes, Auditing Standards issued by ICSI) - Quality of Reporting - Office systems and procedures with regard to compliance of attestation services systems and procedures - Training programmes for staff concerned with attestation functions. SCOPE OF PEER REVIEW (i.e. Technical Standards 8

  9. Limits for the issue of Secretarial Audit Reports: 10 Secretarial Audits per partner/ PCS, and an additional limit of 5 secretarial audits per partner/PCS in case the unit is peer reviewed. The limits will be applicable for the Secretarial Audit Reports to be issued for the financial year 2016-17 onwards. Guidelines issued by Council with respect to Peer Review Number of Annual Secretarial Compliance Reports to be issued by PCS is 5 (five) reports individually/ per partner in each financial year w.e.f. 1st April, 2020 and an additional limit of 5 (five) Annual Secretarial Compliance Reports individually / per partner in case the Unit has been Peer Reviewed. Secretarial Audit / Annual Secretarial Compliance Report under SEBI (LODR) to be done by Peer Reviewed Units only for: Top 100 companies as per market capitalisation w.e.f 1st April, 2020 Top 500 companies as per market capitalisation w.e.f 1st April, 2021 all listed companies w.e.f 1st April, 2022 all companies w.e.f 1st April, 2023 Issue of Diligence Report for Banks in case of Consortium Lending / Multiple Banking Arrangements to be undertaken only by Peer Reviewed Practice Units w.e.f 1st April, 2020 9

  10. Council has also decided that the PCS shall mention mandatorily the Peer Review Certificate Number in Secretarial Audit Report / Secretarial Compliance Report / Diligence Report for Banks in format PR-123/2018 and opined the signature of the PCS in the following format: Guidelines issued by Council with respect to Peer Review For XYZ & Associates Company Secretaries Name ____________ FCS ____________ Date __________ CP ____________ Place __________ PR 123/2018 10

  11. Guidelines shall apply to all or any of the following cases: a) Whenever a peer review is mandated by the order of Government / Regulators b) Whenever a peer review is requested by Practice Unit voluntarily or Client / Company to which the Practice Unit renders Attestation / Audit services. c) Whenever peer review is done on the basis of random selection Authority of the Guidelines on Peer Review 11

  12. A member of the Institute (a) possesses at least 10 years of post membership experience (b) is currently holding Certificate of Practice as issued by the Institute. The Reviewer s eligibility criteria 12

  13. Not as an inspector, auditor or investigator but as a pathologist. Should be appreciative of good practices while suggesting areas of improvement Collaborative with a friendly demeanour Discussion mode as a peer to be adopted by the Reviewer Should try and give value addition to PU and not merely a tick box approach In determining issues which are subjective, the purpose is not to replace the PU s opinion with the opinion of the Reviewer but to verify the process followed in exercise of judgment by the PU. Verification of the process will include verification of working papers maintained by the PU. a) b) The c) Reviewer s approach? d) e) f) 13

  14. Should be well acquainted with the technical aspects of the attestation services Should have studied the provisions of the Code of Conduct of ICSI Should get himself / herself acquainted with decisions of various courts on deficiency in service Relevant provisions of CS Act, 1980 and CS Regulations, 1982 Should have knowledge of the Consumer Protection Act, Evidence Act, IPC, etc. a. b. Qualities of Reviewer c. d. e. contd... 14

  15. contd. f. Should have studied the technical standards like Auditing Standards, Guidance Notes, Notifications issued by the Council of ICSI Should be good at drafting and written and spoken English. Professional behaviour while on visit dress code, punctuality, neatness, soft language. Understand his limitations what is outside the scope of Peer Review. Qualities of Reviewer g. h. i. 15

  16. Members fulfilling the eligibility requirement may make an application for empanelment in the format prescribed by the Board. After scrutiny of the application the Board issues the empanelment letter. Empanelment of Reviewers Members against whom Disciplinary proceedings are pending or who have been found guilty of misconduct are not eligible to be empanelled as a Peer Reviewer Office bearers of the Council / Regional Councils / Managing Committee of Chapter are not empanelled as a Peer Reviewer till the time they are in office 16

  17. Offsite Review Study of information given by PU in the format and based on the same make own observations about possible areas where improvement is possible and note other aspects to be discussed in personal meeting with PU Onsite Review Verification of information given by PU. Test checks in respect of attestation assignments handled by PU Interaction with the staff & trainees of PU should be part of PR Calling for the records of the client maintained by PU to verify whether proper systems and procedures have been followed Methodology to be followed by Reviewer 17

  18. Practice Unit shall - provide access to any record or document as may be asked for by the reviewer afford and provide explanation or further particulars in respect produced before the Peer Reviewer provide all assistance in connection with peer review allow the reviewer to inspect, examine or take any abstract of or extract from a record or document or copy there from which may be required by the reviewer. Obligations of the Practice Unit of anything 18

  19. The validity of the Peer Review Certificate is five years from the date of its issue. However, in case the PU is being reviewed within two year of its incorporation, the validity shall be two years. Validity of Peer Review Certificate issued? 19

  20. Cost of Peer Review for reviewer and his qualified assistant(s) as may be decided by the Board from time to time, shall be borne by the Practice Unit in the following situations: Peer Review is mandated by the order of Government / Regulators; Peer Review is requested by Practice Unit voluntarily; Peer Review is done on the basis of random selection. In case the Peer Review has been requested by client / company, the cost shall be bear by such client / company. Same rate shall apply to second review also. Each branch / office under review would be considered separately. Cost of Peer Review 20

  21. As on date the prescribed fee is Rs. 10,000/- to be paid directly to the Peer Reviewer (inclusive of TA/DA and any out of pocket expenses). Prescribed rates of Fee for Peer Review The fee shall be paid by the Practice Unit within 30 days from the receipt of Invoice from the Peer Reviewer and submission of Report by the Reviewer. The Peer Reviewer may charge a sum higher / lesser thane the prescribed fee as mutually decided between the Practice Unit and the Peer Reviewer. 21

  22. Three stage process Planning Intimation Asking of further information be Reviewer. Execution Sample of Attestation service engagements Confirmation of Visit Initial meeting Compliance Review General Controls Selection of Attestation services engagements to be reviewed Review of record Reporting Preliminary Report of Reviewer, in case the Reviewer finds some deficiency in the systems and procedures adopted by Practice Unit; Final Report of Reviewer. Review Framework 22

  23. Disagreement between Peer Reviewee and Peer Reviewer Peer Reviewer was qualified but has not exercised the desired competence in undertaking the peer review. Proper procedure was not followed in the Peer Review Process. Additional information has not been considered by the Peer Reviewer. Observations of the Peer Reviewer are at variance with the information presented. Dispute Resolution 23

  24. Procedure for resolving Disagreement between Peer Reviewee and Peer Reviewer Written request to the Peer Review Board within 15 days of the Peer Review Report Copy of the Request forwarded to the Peer Reviewer for his comments within 15 days of receipt of request PRB shall examine the written request and the comments of the Peer Reviewer Provide opportunity to both for personal appearance Call additional clarifications PRB shall pass final orders within 30 days Reject the request with reasons Appoint some other Peer Reviewer Copy of Order forwarded to the Council Dispute Resolution 24

  25. Appeal against Order of the Peer Review Board Appeal to the Council within 30 days from the date of receipt of order Appeal in writing and clearly spelling out reasons for the appeal and the relief sought Council may pass any of the following orders: Dismiss the appeal stating reasons in writing Admit the appeal and remand the case back to the PRB for reconsideration Pass such orders as it may deem fit. Order of the Council shall be within 60 days from the date of the Appeal Dispute Resolution 25

  26. QUESTIONS! QUERIES! SUGGESTIONS! 26

  27. THANK YOU! 27

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