Participant Rights and Responsibilities Guidance
Rights and Responsibilities
Making sure every participant knows theirs
!
1
Everyone needs to see the form
•
Offer every participant a copy of the Rights and Responsibilities
form.
•
Review the rights and responsibility form with the participant before
asking them to sign the participant signature form
2
Offer the right form
•
The Rights and Responsibilities form and the Participant Signature form are available to
order in English and Spanish from the state mail room.
•
Russian, Vietnamese, Chinese, Somali, and Arabic can be printed from the website.
•
Make sure you offer forms in the language of the participant.
•
If the participant speaks something other than one of these languages, have the
interpreter read the form to them in their native language.
3
Explain their rights and responsibilities to build trust
•
Every participant has the right to understand what we are asking them to sign.
Understanding begins the process of building trust.
•
Find a way to comfortably offer assistance reading the form to everyone.
•
“Would you like me to read this to you?”
•
“Let me know if I can help you with understanding the form. It is pretty long and
complicated.”
4
Verbally review the information on the form
•
The Rights and Responsibilities form has three sections:
•
Rights
•
Responsibilities
•
Rules.
•
Point out each section and give an example of a key point found
in that section.
5
Here’s an example
•
This first section of the form includes all your rights on the program, like the right to
have all your information protected and the right to appeal if you disagree with any
of the programs decisions.
•
The second section of the form goes over your responsibilities as a WIC participant,
like bringing in your proof of identity when you come in for WIC appointments.
•
The last section covers the program rules like not selling any of your WIC benefits.
•
Take a minute to look this over and let me know what questions you have.
6
Think about it
Take a look at a copy of the Rights and Responsibilities form and the Participant Signature form.
From a WIC staff perspective:
•
As a WIC staff person, what do you think
would be the most important thing to
review with participants?
•
What questions have you had from
participants in the past?
•
Thinking about how you have heard
others explain this, what wording seemed
to work best?
From a WIC participant perspective:
•
If you were a new WIC participant, what
part do you think would be most
important?
•
What is most confusing?
7
Thank you for making WIC sparkle!
•
It’s all the little things you do everyday that make WIC work.
8
Ensure every participant understands their rights and responsibilities by providing and explaining the Rights and Responsibilities form. Offer forms in multiple languages and verbally review key points on the form to build trust. Encourage questions and discussions to clarify any confusion.
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Presentation Transcript
Rights and Responsibilities Making sure every participant knows theirs! 1
Everyone needs to see the form Offer every participant a copy of the Rights and Responsibilities form. Review the rights and responsibility form with the participant before asking them to sign the participant signature form Policy 635 provides more details. 2
Offer the right form The Rights and Responsibilities form and the Participant Signature form are available to order in English and Spanish from the state mail room. Russian, Vietnamese, Chinese, Somali, and Arabic can be printed from the website. Make sure you offer forms in the language of the participant. If the participant speaks something other than one of these languages, have the interpreter read the form to them in their native language. 3
Explain their rights and responsibilities to build trust Every participant has the right to understand what we are asking them to sign. Understanding begins the process of building trust. Find a way to comfortably offer assistance reading the form to everyone. Would you like me to read this to you? Let me know if I can help you with understanding the form. It is pretty long and complicated. 4
Verbally review the information on the form The Rights and Responsibilities form has three sections: Rights Responsibilities Rules. Point out each section and give an example of a key point found in that section. 5
Heres an example This first section of the form includes all your rights on the program, like the right to have all your information protected and the right to appeal if you disagree with any of the programs decisions. The second section of the form goes over your responsibilities as a WIC participant, like bringing in your proof of identity when you come in for WIC appointments. The last section covers the program rules like not selling any of your WIC benefits. Take a minute to look this over and let me know what questions you have. 6
Think about it Take a look at a copy of the Rights and Responsibilities form and the Participant Signature form. From a WIC staff perspective: From a WIC participant perspective: As a WIC staff person, what do you think would be the most important thing to review with participants? If you were a new WIC participant, what part do you think would be most important? What questions have you had from participants in the past? What is most confusing? Thinking about how you have heard others explain this, what wording seemed to work best? 7
Thank you for making WIC sparkle! It s all the little things you do everyday that make WIC work. 8
