Ohio's New Tax System Overview May 2023

Ohio is launching a new tax system in May 2023 aiming to improve taxpayer service, modernize technical systems, enhance user experience, and ensure secure taxpayer information. The project scope includes Individual Income Tax and School District Tax, with key dates set for testing in August 2023 and going live in September 2023. Stakeholder interactions, enhanced taxpayer experiences, and details on Ohio's tax features are highlighted along with opportunities for demos and contacting the Ohio Department of Taxation.

• Ohio Tax System
• Taxpayer Service
• Modernization
• User Experience
• Enhanced Experience

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Uploaded on Apr 03, 2024 | 5 Views

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1. OHIOS NEW TAX SYSTEM May 2023

2. WELCOME WELCOME 2

3. NEXTGEN OBJECTIVES NEXTGEN OBJECTIVES Improve taxpayer service by simplifying, modernizing, and enhancing the user experience Modernize and consolidate the technical systems to administer Personal Income and School District Taxes Keep taxpayer information secure

4. PROJECT SCOPE PROJECT SCOPE Individual Income Tax School District Tax

5. 5 NEXTGEN KEY DATES NEXTGEN KEY DATES Go Live Go Live September 2023 Testing Testing May 2023 August 2023 Definition Definition July 2022 January 2023 Project Start Project Start June 2022 Conversion Conversion

6. INTERACTING WITH STAKEHOLDERS INTERACTING WITH STAKEHOLDERS OH|TAX Usability Study Conducted at the end of April Tax.ohio.gov/OHTAX Tax Alerts Ohio Virtual Tax Academy Scheduled for the end of July

7. ENHANCED TAXPAYER EXPERIENCE ENHANCED TAXPAYER EXPERIENCE File and amend previously filed returns Taxpayer dashboard E-Correspondence Tax Preparer access 2-way secure messaging Snapshot Screen Share Dynamic Help Phone Integration Digital assistant

8. OH|TAX FEATURES OH|TAX FEATURES

10. DEMO DEMO

11. CONTACT OHIO DEPARTMENT OF TAXATION CONTACT OHIO DEPARTMENT OF TAXATION Visit tax.ohio.gov/OHTAX Sign up for Tax Alerts Email ohtax@tax.ohio.gov