NHS Grampian Pharmacy First Service Information Pack Overview
The NHS Grampian Pharmacy First Service has replaced the Minor Ailment Service, providing essential healthcare support since 2006. Eligibility criteria include being registered with a GP practice in Scotland or the Defence Medical Services. The new Cake Model of Payment incentivizes community pharmacies to offer consultations and receive extra activity payments based on the number of consultations recorded. Vital ingredients for consultations include advice, referral, and treatment. Pharmacists need to record consultations daily and weekly to qualify for additional payments.
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NHS GRAMPIAN Pharmacy First Information Pack
WHAT which has been delivered by community pharmacies since 2006 was replaced by the new NHS Pharmacy First Service. WHAT- - On 29thJuly 2020 the Minor Ailment Service (MAS) WHO the following criterial WHO- - Eligibility for the Pharmacy First Scotland service is reserved for those who fit Everyone registered with a GP practice in Scotland or the Defence Medical Services on a permanent or temporary basis (including care home residents) - People who live in Scotland (including gypsy or travellers/asylum seeker or dependant of an asylum seeker -
The Cake Model of Payment The Cake Model of Payment When the PF service first began the base payment was the primary income to your pharmacy with no activity payment. As the graphic illustrates over time the base payment you receive will decrease with more emphasise on activity
The Cake Model of Payment The Cake Model of Payment Consultations consist of vital ingredients to get a slice of the extra activity cake: -A Advice -R Referral -T Treatment Currently your pharmacy needs to record only a few consultations a day to qualify for the extra activity cake -consultations involving PGDs get triple weighting PGDs get triple weighting
The Cake Model of Payment The Cake Model of Payment Putting through your consultations finally gives all community pharmacies the chance to officially record and be recognised for the valued advice you give all day every day to the public! Remember telephone consultations also count towards your points!
The Cake Model of Payment The Cake Model of Payment To qualify for that extra payment pot, currently you need to record over: 100 consultations per week= Only 5 consultations per DAY! 100 consultations per MONTH= 25 25 Only 5 consultations per DAY! Remember: Your pharmacy s share of this extra pot will depend how many consultations you ve put through compared to other pharmacies, so keep recording! Remember: Your pharmacy s share of this extra pot will depend how many consultations you ve put through compared to other pharmacies, so keep recording!
What is a Consultation? A consultations is a conversation with a patient where you are responding to symptoms What is a Consultation? Consultations should only end in one of three outcomes being recorded via UCF on your PMR: Advice Only, Referral or Treatment Advice Only, Referral or Treatment Referral can include referring patients with conditions which aren t on the Pharmacy First list- its still a conversation responding to symptoms Consultations can be face-to-face, over the phone or via NHS Near Me
What is a Consultation? What is a Consultation? Reminder: Unlike the Minor Ailments Service, you can prescribe repeat treatments to patients (e.g. for whole of hayfever season) without referring to the GP as long as symptoms are being managed and no exclusion criteria reached
What are PF Common Conditions? The vast majority of conversations you have with the public will involve these health conditions, so keep thinking Pharmacy First!
How? Practice starting patient conversations with just let me get your details first or we like to record the advice we give you so if you come back we know what has already been tried Pharmacy First Toolkit is located on the Community Pharmacy Grampian webpage Keep a pile of consultation forms handy by the phone and on counter! (you can even print off patient bag label when giving phone advice as a reminder!)
Pharmacy First Toolkit Sample patient consultation forms Daily numbers tracker sheet you can print this off and stick it on a wall to help you track your consultation numbers Monthly numbers tracker sheet you can print this off and use it to compare month by month consultation numbers Pharmacy First Questionnaire a great (and quick) tool to sense-check you have good PF processes in place General use patient referral form if you re unable to use the SBAR facility in PCR
THANKS!! Do you have any questions? Gram.pharmaceuticalcareservices@nhs.scot Slidesgo CREDITS: This presentation template was created by Slidesgo, including icons by Flaticon Flaticon, and infographics & images by Freepik Freepik
