Helpful Tips for Managing Change Efficiently
TIPS AND TRICKS
BY: Victor Maglio, Change Management Agent
Agenda
Inquiry Procedures
Common Dependency Issues
Always Question Withholdings
VBMS Navigation Tips
Final takeaways
INQUIRY
PROCEDURES
EXPECTATIONS VS
REALITY
WHAT CAN I DO
TO MAKE THIS
EASIER
Common
Dependency
Issues
Make sure dependents are added based on date of
eligibility and not specifically tied to one event.
Things to consider:
-Date of eligibility considers 1) formalized
application, 2) 30% evaluation, and 3) established
relationship.
-We can backdate a dependent if an application is
received within one year of an event
(marriage/birth).
-We can backdate a dependent if a dependency
application is received within one year of a rating
that grants an effective date (this counts for future
rating decisions as well).
Common
Dependency
Issues
(continued)
Be on the look out for schoolchild claims that fail to
pay out benefits the month after the 18
th
birthday.
08/15/2021
18 years old
Common
Dependency
Issues
(continued)
Always look at the last award to see if the Veteran
failed to verify their dependents.
Reasons why dependency verification is beneficial
for Veteran’s.
RBPS errors to look out for when dealing with
dependency verification.
Always Question Withholdings
Situations where VA withholdings should not be made.
Temporary withholding vs permanent withholding.
Writing off debt vs requesting a waiver.
Always Question Withholdings - Drill
Always be mindful that future award adjustments have the potential to change prior
withholdings amounts when you are dealing with drill pay.
Always Question Withholdings
RTAD/RFAD
History of Return To Active Duty (RTAD) / Return From Active Duty (RFAD).
Omnibus Errors.
VBMS Navigation Tips
Suspense dates.
How important are you
and your accredited
organization.
Navigating historical
data.
Helpful shortcuts.
Final Takeaways
It is always a good practice to ask why we weren’t able to add a Veteran’s
dependent from the earliest date possible.
Never shy away from doing your best to understand why VA withheld benefits.
Connect the dots whenever possible.
Share tips and tricks with each other as much as you can.
I am a firm believer that there is only one type of “dumb” question and that is the
one which was never asked.
I will advocate for your Veteran as much as you need me too.
THANK YOU
Victor Maglio
414-902-5618
victor.maglio@va.gov
POA.VBAMIW@va.gov
Explore valuable insights shared by change management agent Victor Maglio on handling common dependency issues, inquiry procedures, VBMS navigation tips, and more. Learn how to address issues related to dependents, schoolchild claims, and VA withholdings effectively. Stay informed to ensure smooth operations and avoid potential errors.
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Presentation Transcript
TIPS AND TRICKS BY: Victor Maglio, Change Management Agent
Agenda Inquiry Procedures Common Dependency Issues Always Question Withholdings VBMS Navigation Tips Final takeaways
EXPECTATIONS VS REALITY INQUIRY PROCEDURES WHAT CAN I DO TO MAKE THIS EASIER
Make sure dependents are added based on date of eligibility and not specifically tied to one event. Common Dependency Issues Things to consider: -Date of eligibility considers 1) formalized application, 2) 30% evaluation, and 3) established relationship. -We can backdate a dependent if an application is received within one year of an event (marriage/birth). -We can backdate a dependent if a dependency application is received within one year of a rating that grants an effective date (this counts for future rating decisions as well).
Be on the look out for schoolchild claims that fail to pay out benefits the month after the 18th birthday. Common Dependency Issues (continued) 08/15/2021 18 years old
Common Dependency Issues (continued) Always look at the last award to see if the Veteran failed to verify their dependents. Reasons why dependency verification is beneficial for Veteran s. RBPS errors to look out for when dealing with dependency verification.
Situations where VA withholdings should not be made. Temporary withholding vs permanent withholding. Writing off debt vs requesting a waiver. Always Question Withholdings
Always Question Withholdings - Drill Always be mindful that future award adjustments have the potential to change prior withholdings amounts when you are dealing with drill pay.
Always Question Withholdings RTAD/RFAD History of Return To Active Duty (RTAD) / Return From Active Duty (RFAD). Omnibus Errors.
VBMS Navigation Tips Suspense dates. How important are you and your accredited organization. Navigating historical data. Helpful shortcuts.
Final Takeaways It is always a good practice to ask why we weren t able to add a Veteran s dependent from the earliest date possible. Never shy away from doing your best to understand why VA withheld benefits. Connect the dots whenever possible. Share tips and tricks with each other as much as you can. I am a firm believer that there is only one type of dumb question and that is the one which was never asked. I will advocate for your Veteran as much as you need me too.
THANK YOU Victor Maglio 414-902-5618 victor.maglio@va.gov POA.VBAMIW@va.gov
