Golf and Tennis Operations Management Options

Golf and Tennis Operations Management Options
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Explore management options for golf and tennis operations, including background information, financial data, current status, and future goals. Learn about the transition from business management to city oversight, revenue and expense analysis, and the need for procurement planning.

  • Operations management
  • Golf
  • Tennis
  • City Council
  • Procurement

Uploaded on Feb 22, 2025 | 0 Views


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  1. GOLF AND TENNIS OPERATIONS MANAGEMENT OPTIONS

  2. Background Management Options City Council Direction

  3. Background

  4. Background Since 2009, Palm Harbor and Tennis Center were managed as a business by Kemper When Kemper was chosen by City Council to continue management in 2014, several changes were made: Folded into overall Park and Recreation Budget as amentity City staff increased oversight of Kemper (maintenance, finances, and operations)

  5. Palm Harbor As a Business 2 Million 1.5 1 0.5 0 -0.5 FY2011 FY2012 FY2013 FY2014 FY2015 Revenues Expenses Net

  6. Tennis Center As a Business 0.4 Millions 0.3 0.2 0.1 0 -0.1 -0.2 FY2011 FY2012 FY2013 FY2014 FY2015 Revenues Expenses Net

  7. Golf and Tennis As an Amenity Facility Visitors@ Revenue FriedaZPool 21,086 SportsComp 56,325 ComCenter 42,900 TennisCent 28,670 PHGolfClub 58,555 $1,190,480 All Other ? Total $1,564,230 Expense $133,260 $510,974 $499,660 $257,850 $1,536,670 $838,087 $3,776,501 Net $95,310 $510,974 $336,760 $84,950 $346,190 $838,087 $2,212,271 Recovery $37,950 28% 0% 33% 67% 77% 0% $0 $162,900 $172,900 $0

  8. Palm Harbor & Tennis Center Today Management Status Kemper Contract Currently Month-to-Month City Needs to Start Procurement Process in Coming Months Today is first step

  9. Goals for Today Present Management Options Obtain City Council Direction for Next Steps

  10. Golf Teams Management Team Golf Course Evaluation Team Tennis Center Evaluation Team Internal Maintenance Oversight Team Internal Financial Oversight Team

  11. Management Options

  12. Management Options

  13. 3rd Lease Hybrid City Party Increased Risk to Asset Increased Control by City

  14. Keep Doing the Same Thing 3rdParty Management Pros Management company expertise Potential lower cost of goods and labor Nationwide marketing network Flexibility in management of operations Cons Course has continued to financially struggle under 3rdParty Management City responsible for operational deficits City control over operations is limited Asset is at the mercy of the General Manager and Superintendent What is the value of the management services? Worth the cost?

  15. Move in a Different Direction Lease Pros City is no longer in the business of golf and tennis No longer concerned with operation losses of golf and tennis Financial risk to the City limited Elimination of management fee Elimination of fleet costs Cons Significant risk to the asset No City control over operations City responsible for maintenance of areas surrounding the golf course No guarantee for sustainable operations Recovery from transition could be costly

  16. Move in a Different Direction City Management and Operations Pros City would retain complete control of operations Limited risk to the asset Elimination of management fee Cons City would need to hire specialized staff Increased labor costs City would be in the Bar and Restaurant business Increased demand on current staff City responsible for operational deficits

  17. Move in a Different Direction Hybrid Model Pros City management/control of operations City contracts individual functions to vendors with expertise Flexibility to make changes Elimination of management fee Opportunity to further evaluate operations to reduce costs Cons City would need to hire some additional employees Increased demand on current support staff City responsible for operational deficits

  18. 3rd Lease Hybrid City Party Increased Risk to Asset Increased Control by City

  19. City Council Direction

  20. Options and Next Steps 3rdParty Management Prepare RFP Lease Prepare RFP and Scope Possibly Hire Consultant to Assist City Management and Operations Convert Evaluation Teams to Transition Team with Customer Input Prepare Budget and Operational Plan Hybrid Model Convert Evaluation Teams to Transition Team with Customer Input Prepare RFPs for Selected Services Prepare Budget and Operational Plan

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