Facilitator Training for Truth, Racial Healing & Transformation Great Stories Club

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Truth, Racial Healing
& Transformation
Great Stories Club
Pilot Program
Facilitator Training
LESLIE KING
DAVET’A SAUNDERS
Today’s Agenda
 
Welcome and Introduction
 
Overview of the Agenda
 
Expectations
 
Group Agreements
 
Introductions
 
Dyad Exercise
 
Everyday Democracy and the Facilitation
Process/PowerPoint Presentation
 
Break
 
Dialogue Fishbowl and Debrief
 
Facilitation Skills Activity
 
Working Lunch
 
Practicing Dialogue Process/Review of the
Discussion Guide
 
Evaluation
 
Closing Remarks and Next Steps
Goals for Training
 
Purpose of Facilitator Experience
 
To provide a realistic circle experience
 
To explore and express personal opinions about the issue
 
To utilize and develop facilitation skills in action
 
To develop a better understanding of the discussion topic
Group Agreements
What could get in the way of us having open and honest
dialogue?
What group agreements can we establish so that it is safe
to be open and honest?
Introductions
Introduce yourself and share how you got your name.
Who named you? Do you like your name?
Dyads – Expectations
Choose a partner and face each other.
What are your concerns or hesitations about facilitating
dialogues on racial equity?
undefined
Community Dialogue-
to-Change Process
 
Goals of Community Dialogue-to-Change
To deepen participant’s understanding of an issue by focusing
on values underlying opinions shared.
To move participants from dialogue to strategic action and
community change.
Issues
 
 
Poverty
 
Immigration
 
Education
 
Mental Health
 
Family Violence
 
Police Community Relations
 
Racial Equity
 
Community Health
 
Infant Mortality
 
POLITICAL
  
vs.
  
DEMOCRACTIC
 
DEBATE   
    
DIALOGUE
Oppositional
Goal = winning
Critique
Being right
Collaborative
Goal = common ground
Introspection
Being open
Principles
 
 
R
elationships
I
nclusion
P
ower
RELATIONSHIPS & TRUST
 
Develop a better understanding about issues of race,
equity, class, etc.
 
Meet in affinity groups (i.e. same ethnicity, gender,
sexual orientation) prior to joining a mixed group process.
  
 Develop awareness of personal biases and
misconceptions.
Organize for
INCLUSIVE PARTICIPATION
 
 
Form a diverse organizing committee 
that is racially/ethnically diverse;
includes other kinds of diversity relevant to the issue; and includes formal and
informal leaders.
 
 
 
Name issues of power and privilege 
and decide how they will be
handled.
 
 
Frame issues 
in ways that create a space for a diverse group of people
with relevant experiences and perspectives.
 
 
Create accessible materials 
(use visuals, everyday language, no jargon).
Offer culturally appropriate translations.
Share DECISION-MAKING POWER
 
 
 
Establish decision-making  (i.e. consensus, voting, etc.) and group
norms 
that the group agrees with and that encourage equitable
processes and action outcomes.
Establish clear links between 
dialogue process, decision-making, and
power.
 Ensure that 
key decision-makers 
reflect diversity of the group.
                  Making it Happen…
 
Organizing
 
Dialogue
 
Action
Action
Forum
 
Work On
Actions
 
Set
Goals
 
Facilitator
Training
 
Kick
Off
 
 
Plan for
Action
 
 
 
 
Recruit
Participants
and
Facilitators
Dialogue Circles
Small Groups
People
from
Diverse
Background
s
Neutral
Facilitator
Discussion
of a range
of views
Process
 
Two Trained Facilitators
 
Consecutive weeks
 
Discussion Guide – Everyday Democracy
 
Discussion topics include:
Connecting with the community
Understanding the challenges facing our community
Consider action options: building on strengths
Making a difference: setting priorities for action
 
Benefits
 
 
People have a chance to be heard
 
New relationships form to strengthen the
community
 
Community life improves
 
New leaders emerge
 
Working together yields better ideas
 
Communities make progress on tough issues
Benefits
Talking together without
confrontation
Finding out what people really
think
Reaching out to excluded people
Mobilizing citizens to take action
Helping citizens understand
complex issues
 
Outcomes from Dialogue Circle Programs
 
Changes in individual behavior and
attitudes
 
New relationships, networks and
collaborations
 
Changes in public policy
 
Changes in institutions
Questions
Facilitator Skills
F
a
c
i
l
i
t
a
t
o
r
 
J
o
b
 
D
e
s
c
r
i
p
t
i
o
n
I
n
 
a
 
d
i
a
l
o
g
u
e
 
c
i
r
c
l
e
,
 
t
h
e
 
f
a
c
i
l
i
t
a
t
o
r
 
Manages the discussion.
 
Does not offer his/her opinion.
 
Does not present him/herself as an expert on the issue.
 
Helps the group set ground rules and stick to them.
 
Creates opportunities for everyone to participate.
F
a
c
i
l
i
t
a
t
o
r
 
J
o
b
 
D
e
s
c
r
i
p
t
i
o
n
c
o
n
t
i
n
u
e
d
 
Brings in points of view that haven’t been talked about.
 
Helps to clarify the discussion and keep it focused.
 
Summarizes key points, or asks others to do so.
 
Helps group members identify areas of agreement and
disagreement.
G
o
o
d
 
D
i
a
l
o
g
u
e
 
C
i
r
c
l
e
 
F
a
c
i
l
i
t
a
t
o
r
s
 
are self aware; they know their own strengths, weaknesses,
“hooks,” biases, and values.
 
are able to put the group first.
 
have a passion for group process and the various ways groups
work together.
 
appreciate all kinds of people.
 
are committed to democratic principles.
K
e
y
 
F
a
c
i
l
i
t
a
t
i
o
n
 
S
k
i
l
l
s
 
Reflecting
 
Feeding back the content and feeling of the message.
  
“Let me see if I’m hearing you correctly…”
 
Clarifying
 
Restating an idea or thought to make it clearer.
  
“What I believe you’re saying is…”
 
Summarizing
 
Stating the main thoughts concisely.
  
“It sounds to me as if we’ve been talking about a few
 
major themes…”
K
e
y
 
F
a
c
i
l
i
t
a
t
i
o
n
 
S
k
i
l
l
s
c
o
n
t
i
n
u
e
d
 
Shifting Focus
 
Moving from one speaker or topic to another
  
“Thank you, John.  Do you have anything to add Jane?”
  
“We’ve been focusing on Views 1 and 2.  Does anyone have
  
strong feelings about the other Views?”
 
Using Silence
 
Allowing time for reflection by pausing between comments
 
Using Non-Verbal and Verbal Signs
 
Combining body language and speech to communicate
For example, use eye contact to encourage or discourage behaviors in the
group.  Be aware of cultural differences.
T
h
e
 
I
m
p
o
r
t
a
n
c
e
 
o
f
 
N
e
u
t
r
a
l
i
t
y
Act as if you are neutral; 
practice
 neutrality.
Encourage and affirm each person.
Explain your role.
Be aware of your own “unconscious” behaviors.
Resist the temptation to step out of the role of
facilitator.
Thanks to the RKI Facilitators’ Working Guide
F
a
c
i
l
i
t
a
t
i
o
n
 
C
h
a
l
l
e
n
g
e
s
Quiet participants
Silence
Talkative or domineering person
Lack of focus
Misinformation
Lack of interest
Tension or conflict
C
o
-
F
a
c
i
l
i
t
a
t
i
o
n
Pairs experienced facilitators with trainees
Models diversity: gender, age, race, religion,
organization
Allows for shared planning and debriefing
Matches complementary skills
Builds larger facilitator pool in community
T
h
e
 
A
r
t
 
o
f
 
R
e
c
o
r
d
i
n
g
Capture big ideas and themes, not every word.
 Use the words of the speaker as closely as possible. Be careful
not to alter the intended meaning.
 Check with the speaker or the group to make sure your notes
are correct.
 Write neatly so everyone can read the notes.
 Create a sheet called “Parking Lot.” Capture – or “park” –
ideas that come up in the conversation that the group wants to
return to later.
A
 
T
y
p
i
c
a
l
 
D
i
a
l
o
g
u
e
 
C
i
r
c
l
e
 
S
e
s
s
i
o
n
Welcome and Introductions
Ground Rules
Discussion
Summary and Common Ground
Evaluation
G
r
o
u
p
 
A
g
r
e
e
m
e
n
t
s
Group agreements are a useful tool
for creating a safe space for
productive conversation.
Helps to create an atmosphere of
mutual respect and collaboration.
Enables more cooperation within the
group
Empowers the group to collectively
determine what rules will guide the
conversation.
Acts as a reference point for dealing
with conflict.
G
r
o
u
p
 
A
g
r
e
e
m
e
n
t
 
C
r
e
a
t
i
o
n
Propose group agreements then seek additions,
amendments and consensus
Ideastorm
 around the word 'respect' and use that as the
basis for agreement within the group.
What would make me feel respected in this workshop?
Other words that might be useful as well as, or instead of,
'respect' are 'safety' and 'co-operation'.
Post Group Agreements on wall with flipchart paper as
provided.
E
x
a
m
p
l
e
s
 
o
f
 
G
r
o
u
p
 
A
g
r
e
e
m
e
n
t
s
Be respectful and honest.
Share “air time.”
One person speaks at a time.
Speak for yourself, not for others.
Agree to disagree.
If you are offended, say so, and say why.
Don’t take it personal.
What is said in the group stays here, unless everyone agrees
to change that. (Vegas rule)
Questions
Contact  Information
 
 
Leslie King
mail@lesliekingconsulting.com
(434) 420-0612
Davet’a Saunders
davetasaunders@gmail.com
(804) 216-2560
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Experience the comprehensive training program designed for facilitators of the Truth, Racial Healing & Transformation Great Stories Club. Explore dialogue techniques, group agreements, and community dialogue processes in a supportive environment to foster open and honest discussions on key social issues. Enhance your facilitation skills and deepen your understanding of racial equity topics to drive positive community change.


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  1. Truth, Racial Healing & Transformation Great Stories Club Pilot Program Facilitator Training LESLIE KING DAVET A SAUNDERS

  2. Todays Agenda Welcome and Introduction Break Overview of the Agenda Dialogue Fishbowl and Debrief Expectations Facilitation Skills Activity Group Agreements Working Lunch Introductions Practicing Dialogue Process/Review of the Discussion Guide Dyad Exercise Evaluation Everyday Democracy and the Facilitation Process/PowerPoint Presentation Closing Remarks and Next Steps

  3. Goals for Training Purpose of Facilitator Experience To provide a realistic circle experience To explore and express personal opinions about the issue To utilize and develop facilitation skills in action To develop a better understanding of the discussion topic

  4. Group Agreements What could get in the way of us having open and honest dialogue? What group agreements can we establish so that it is safe to be open and honest?

  5. Introductions Introduce yourself and share how you got your name. Who named you? Do you like your name?

  6. Dyads Expectations Choose a partner and face each other. What are your concerns or hesitations about facilitating dialogues on racial equity?

  7. Community Dialogue- to-Change Process

  8. Goals of Community Dialogue-to-Change To deepen participant s understanding of an issue by focusing on values underlying opinions shared. To move participants from dialogue to strategic action and community change.

  9. Issues Poverty Immigration Education Mental Health Family Violence Police Community Relations Racial Equity Community Health Infant Mortality

  10. POLITICAL DEBATE vs. DEMOCRACTIC DIALOGUE Oppositional Collaborative Goal = winning Goal = common ground Critique Introspection Being right Being open

  11. Principles Relationships Inclusion Power

  12. RELATIONSHIPS & TRUST Develop a better understanding about issues of race, equity, class, etc. Meet in affinity groups (i.e. same ethnicity, gender, sexual orientation) prior to joining a mixed group process. Develop awareness of personal biases and misconceptions.

  13. Organize for INCLUSIVE PARTICIPATION Form a diverse organizing committee that is racially/ethnically diverse; includes other kinds of diversity relevant to the issue; and includes formal and informal leaders. Name issues of power and privilege and decide how they will be handled. Frame issues in ways that create a space for a diverse group of people with relevant experiences and perspectives. Create accessible materials (use visuals, everyday language, no jargon). Offer culturally appropriate translations.

  14. Share DECISION-MAKING POWER Establish decision-making (i.e. consensus, voting, etc.) and group norms that the group agrees with and that encourage equitable processes and action outcomes. Establish clear links between dialogue process, decision-making, and power. Ensure that key decision-makers reflect diversity of the group.

  15. Making it Happen Organizing Dialogue Action Plan for Action Facilitator Training Work On Actions Action Forum Set Goals Recruit Participants and Facilitators Kick Off

  16. Neutral Facilitator Small Groups Dialogue Circles People from Diverse Background s Discussion of a range of views

  17. Process Two Trained Facilitators Consecutive weeks Discussion Guide Everyday Democracy Discussion topics include: Connecting with the community Understanding the challenges facing our community Consider action options: building on strengths Making a difference: setting priorities for action

  18. Benefits People have a chance to be heard New relationships form to strengthen the community Community life improves New leaders emerge Working together yields better ideas Communities make progress on tough issues

  19. Benefits Talking together without confrontation Finding out what people really think Reaching out to excluded people Mobilizing citizens to take action Helping citizens understand complex issues

  20. Outcomes from Dialogue Circle Programs Changes in individual behavior and attitudes New relationships, networks and collaborations Changes in public policy Changes in institutions

  21. Questions

  22. Facilitator Skills

  23. Facilitator Job Description Facilitator Job Description In a dialogue circle, the facilitator In a dialogue circle, the facilitator Manages the discussion. Does not offer his/her opinion. Does not present him/herself as an expert on the issue. Helps the group set ground rules and stick to them. Creates opportunities for everyone to participate.

  24. Facilitator Job Description Facilitator Job Description continued continued Brings in points of view that haven t been talked about. Helps to clarify the discussion and keep it focused. Summarizes key points, or asks others to do so. Helps group members identify areas of agreement and disagreement.

  25. Good Dialogue Circle Facilitators Good Dialogue Circle Facilitators are self aware; they know their own strengths, weaknesses, hooks, biases, and values. are able to put the group first. have a passion for group process and the various ways groups work together. appreciate all kinds of people. are committed to democratic principles.

  26. Key Facilitation Skills Key Facilitation Skills Reflecting Feeding back the content and feeling of the message. Let me see if I m hearing you correctly Clarifying Restating an idea or thought to make it clearer. What I believe you re saying is Summarizing Stating the main thoughts concisely. It sounds to me as if we ve been talking about a few major themes

  27. Key Facilitation Skills Key Facilitation Skills continued continued Shifting Focus Moving from one speaker or topic to another Thank you, John. Do you have anything to add Jane? We ve been focusing on Views 1 and 2. Does anyone have strong feelings about the other Views? Using Silence Allowing time for reflection by pausing between comments Using Non-Verbal and Verbal Signs Combining body language and speech to communicate For example, use eye contact to encourage or discourage behaviors in the group. Be aware of cultural differences.

  28. The Importance of Neutrality The Importance of Neutrality Act as if you are neutral; practice neutrality. Encourage and affirm each person. Explain your role. Be aware of your own unconscious behaviors. Resist the temptation to step out of the role of facilitator. Thanks to the RKI Facilitators Working Guide

  29. Facilitation Challenges Facilitation Challenges Quiet participants Silence Talkative or domineering person Lack of focus Misinformation Lack of interest Tension or conflict

  30. Co Co- -Facilitation Facilitation Pairs experienced facilitators with trainees Models diversity: gender, age, race, religion, organization Allows for shared planning and debriefing Matches complementary skills Builds larger facilitator pool in community

  31. The Art of Recording The Art of Recording Capture big ideas and themes, not every word. Use the words of the speaker as closely as possible. Be careful not to alter the intended meaning. Check with the speaker or the group to make sure your notes are correct. Write neatly so everyone can read the notes. Create a sheet called Parking Lot. Capture or park ideas that come up in the conversation that the group wants to return to later.

  32. A Typical Dialogue Circle Session A Typical Dialogue Circle Session Welcome and Introductions Ground Rules Discussion Summary and Common Ground Evaluation

  33. Group Agreements Group Agreements Group agreements are a useful tool for creating a safe space for productive conversation. Helps to create an atmosphere of mutual respect and collaboration. Enables more cooperation within the group Empowers the group to collectively determine what rules will guide the conversation. Acts as a reference point for dealing with conflict.

  34. Group Agreement Creation Group Agreement Creation Propose group agreements then seek additions, amendments and consensus Ideastorm around the word 'respect' and use that as the basis for agreement within the group. What would make me feel respected in this workshop? Other words that might be useful as well as, or instead of, 'respect' are 'safety' and 'co-operation'. Post Group Agreements on wall with flipchart paper as provided.

  35. Examples of Group Agreements Examples of Group Agreements Be respectful and honest. Share air time. One person speaks at a time. Speak for yourself, not for others. Agree to disagree. If you are offended, say so, and say why. Don t take it personal. What is said in the group stays here, unless everyone agrees to change that. (Vegas rule)

  36. Questions

  37. Contact Information Leslie King mail@lesliekingconsulting.com (434) 420-0612 Davet a Saunders davetasaunders@gmail.com (804) 216-2560

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