Enhancing Training Paradigms for Regulatory Compliance
Explore the evolution of training approaches in the banking sector from traditional box-ticking to outcomes-based learning, focusing on enhancing regulatory compliance training programs. Discover the shift towards experiential and outcomes-based training models for improved effectiveness and efficiency.
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Beyond Check-the-Box Training Sheryl T. Smikle, PhD, PMP 6thAnnual Quality Matters Conference 2014 Imagination at work.
2010 2011 Bank Regulatory Era Time (Mins) 60 60 Assumption Per Employee - Course Names People Hours 62 56 Number of Courses 19 Affiliate Transactions (Reg W) Anti Tying Bank Overview L&R Training/ Safety and Soundness Bank Regulator 101 Course Bank Secrecy Act Equal Credit Opportunity Act - Reg B FACT Act Overview Fair Credit Reporting Act (FCRA) Federal Regulation of Real Estate Appraisals Flood Insurance GE Specific Fair Lending Training UDAP Training Customer Complaint Training Loans to Executive Officers (Reg O) Office of Foreign Assets Control Pretext Calling & Identity Theft Reserve Requirements (Reg D/Q) Right to Financial Privacy Act RFPA Unfair And Deceptive Credit Practices (Reg AA) 62 56 Total Number of Hours - 1155 30 30 60 60 60 60 60 60 45 45 15 60 20 60 60 30 60 200 199 200 30 55 55 40 45 30 58 157 20 31 138 22 122 55 100 100 200 30 55 55 40 45 23 44 39 20 10 138 22 61 55 2 Beyond Check the-Box Training
2011 2012 Back to Basics Era Reduced Number of Courses 16 reduced to 6 Reduction in Hours 6.5 hours (reduced from 10.5 hours to 4) Time (Mins) 30 30 60 60 45 30 Course Names Regulatory Requirements Customer Information Protection - Generalist Customer Information Protection - Specialist GECFI UDAP Training Fair Lending Fair Lending for Structured Lending 3 Beyond Check-the-Box Training
2012 Mid 2013 Training vs. Learning New Paradigm Experiential adult-based model. New Language Learner-Centered; Learning. New Approach Outcomes-based, shorter seat time. 4 Beyond Check the-Box Training
