Enhancing Engagement and Addressing Biases in Family-Centered Support

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Explore the significance of active listening, engagement, and combating biases in supporting families within the child welfare system. Learn about the importance of involving parents and caregivers, understanding biases, and implementing strategies to reduce implicit bias. Emphasizing family voices and experiences leads to better support and outcomes for children and communities.


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  1. Engagement PAULA BIBBS-SAMUELS, MS, LPC

  2. Goals To understand the difference between hearing and listening Engagement & Buy-In To draw attention to biases To share my story, means to share myself Listen

  3. Hear vs listen

  4. Listen Up First-hand experience is often considered a better qualification than just being formally educated. Parents, families, and caregivers have this first-hand experience, so who better to speak up about the child welfare system than them? Who most likely knows their child best? Who can share the different supports and strengths of the family? Who is more likely to give an honest critique of the child welfare system?

  5. Listen Up Engagement Buy-In Involvement Togetherness Joint effort Acceptance Willingness to actively support

  6. Engagement Early Give space for family, parent, and caregiver voice Create comfortable feedback loops Connect families with peer supports

  7. Engagement FATHERS

  8. Engagement Engage families in case planning Engage families in child placement Engage family members Engage community members

  9. Biases

  10. Explicit Implicit Racism Prejudice Racial Profiling Affinity bias favoring those similar Biases Discrimination

  11. Biases

  12. Ways to reduce implicit bias Intentionally interact with those from diverse backgrounds Counter-stereotyping exposure to factual information that counters the stereotype Be honest with yourself Evaluate your actions, attitudes, and behaviors Take bias training

  13. To share my story, means to share myself

  14. Safety Well-Being Permanency

  15. Slow Down Stay focused Commit to Listen Don t interrupt Be aware of biases Don t force personal opinions or solutions Engage all parties Ask Questions

  16. Resources Engaging Families in Permanency Planning: https://www.childwelfare.gov/topics/permanency/planning/engaging-families/ Implicit Bias in the Child Welfare, Education, and Mental Health Systems: https://ncwwi.org/files/Cultural_Responsiveness__Disproportionality/Implicit-Bias-in-Child- Welfare-Education-and-Mental-Health-Systems-Literature-Review_061915.pdf Race and Poverty Bias in the Child Welfare System: Strategies for Child Welfare Practitioners: https://www.americanbar.org/groups/public_interest/child_law/resources/child_law_practiceo nline/january---december-2019/race-and-poverty-bias-in-the-child-welfare-system---strategies-f/ Strategies for Reducing Inequity: Addressing Bias: https://www.childwelfare.gov/topics/systemwide/cultural/disproportionality/reducing/bias/ Working With Children, Youth, and Families in Permanency Planning: https://www.childwelfare.gov/topics/permanency/planning/

  17. Questions/Comments

  18. Contact: Paula Bibbs-Samuels, MS, LPC 806.828.0097 PK3BKKH@gmail.com

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