Enforcement Activities and Procedures Overview

  CHAPTER 5
  CHAPTER 5
Enforcement Activities and
Enforcement Activities and
Procedures
Procedures
Objective
Objective
 
 
Given all relevant reference materials,
explain how to carry enforcement action
in accordance with applicable
regulations and CAA enforcement policy
guidelines
.
.
Definitions of terms
Definitions of terms
 
 
Violation 
Violation 
– a deliberate action known to be against the rules, to
– a deliberate action known to be against the rules, to
break a rule or be in breach of (infringement, contravention).
break a rule or be in breach of (infringement, contravention).
Compliance
Compliance
 – shall mean all applicable Regulations, Directives,
 – shall mean all applicable Regulations, Directives,
Safety Standards and Associated Procedures being met or
Safety Standards and Associated Procedures being met or
adhered to, as applicable. Compliance can only be in
adhered to, as applicable. Compliance can only be in
accordance with Regulations, associated supplementary
accordance with Regulations, associated supplementary
documents, documented procedures and documented safety
documents, documented procedures and documented safety
standards. When compliance exists, there is no need for
standards. When compliance exists, there is no need for
enforcement.
enforcement.
Enforcement
Enforcement
- To compel observance of law or process of ensuring
- To compel observance of law or process of ensuring
compliance with laws, regulations, rules, standards, and social
compliance with laws, regulations, rules, standards, and social
norms.
norms.
Overview
Overview
 
 
The CAA is charged with the responsibility to implement the
The CAA is charged with the responsibility to implement the
Regulations
Regulations
Stakeholders/service providers are required to comply with all
Stakeholders/service providers are required to comply with all
provisions of the Regulations except in cases where the Authority
provisions of the Regulations except in cases where the Authority
has issued an 
has issued an 
exemption
exemption
 in writing.
 in writing.
Stakeholders/service providers shall also be required to comply with
Stakeholders/service providers shall also be required to comply with
the provisions of
the provisions of
 
 
official documents 
official documents 
developed in compliance with
developed in compliance with
any part of the regulations and for the purposes of effectively
any part of the regulations and for the purposes of effectively
implementing the provisions of the regulations.
implementing the provisions of the regulations.
Overview
Overview
 
 
Official documents include guidance materials: - Advisory Circulars
Official documents include guidance materials: - Advisory Circulars
(ACs), Aeronautical Information Circulars (AICs)and NOTAMS
(ACs), Aeronautical Information Circulars (AICs)and NOTAMS
 
 
Effective and timely actions taken by the service providers should
Effective and timely actions taken by the service providers should
result in the effective resolution of safety issues.
result in the effective resolution of safety issues.
However, in the absence of a resolution, the CAA should take the
However, in the absence of a resolution, the CAA should take the
appropriate enforcement measures, such as:
appropriate enforcement measures, such as:
the imposition of limitations,
the imposition of limitations,
the suspension or revocation of
the suspension or revocation of
certificates/licenses/approvals, or;
certificates/licenses/approvals, or;
the imposition of financial penalties
the imposition of financial penalties
Enforcement
Enforcement
 
Enforcement is the action necessary when there is evidence of
Enforcement is the action necessary when there is evidence of
violation and lack of compliance.
violation and lack of compliance.
Enforcement requires legal or administrative action.
Enforcement requires legal or administrative action.
It is necessitated by violations of applicable legislation, regulations,
It is necessitated by violations of applicable legislation, regulations,
procedures and standards on which an ANSP is authorized to
procedures and standards on which an ANSP is authorized to
provide ANS.
provide ANS.
There is no need for enforcement when compliance exists.
There is no need for enforcement when compliance exists.
The CAA should be empowered by the State’s primary legislation
The CAA should be empowered by the State’s primary legislation
to take these enforcement measures, which should be
to take these enforcement measures, which should be
commensurate with the safety risks caused by non-compliances or
commensurate with the safety risks caused by non-compliances or
violations.
violations.
Enforcement
Enforcement
 
 
If, after careful review of all circumstances involved and
If, after careful review of all circumstances involved and
coordination within the CAA, there is a need to suspend or revoke
coordination within the CAA, there is a need to suspend or revoke
the licence/rating/certificate/approval holder’s privileges, the CAA
the licence/rating/certificate/approval holder’s privileges, the CAA
should officially inform the licence/rating/certificate/approval
should officially inform the licence/rating/certificate/approval
holder in writing, summarizing both the proposed action and the
holder in writing, summarizing both the proposed action and the
reasons for said action.
reasons for said action.
         
CAA Compliance and enforcement Policy
CAA Compliance and enforcement Policy
 
The goal of the Authority is to maintain the highest possible standard
The goal of the Authority is to maintain the highest possible standard
of safety
of safety
Prevention of occurrence of violations
Prevention of occurrence of violations
Safety regulations for all sectors of aviation
Safety regulations for all sectors of aviation
Voluntary Compliance
Voluntary Compliance
Education 
Education 
/
/
 training
 training
Regulatory programs
Regulatory programs
Enforcement action
Enforcement action
         
CAA Compliance and enforcement Policy
CAA Compliance and enforcement Policy
 
 
Surveillance & Detection
Surveillance & Detection
Potential violation
Potential violation
Investigation & Reporting
Investigation & Reporting
Fairness
Fairness
Notify / Apprise
Notify / Apprise
Timeliness
Timeliness
         
CAA enforcement Policy
CAA enforcement Policy
 
Based on the State’s legislation and procedures, the CAA should establish and
Based on the State’s legislation and procedures, the CAA should establish and
implement clear, comprehensive and detailed enforcement policies and
implement clear, comprehensive and detailed enforcement policies and
procedures for use by its staff.
procedures for use by its staff.
Such policies and procedures should enable an effective, proportional, gradual
Such policies and procedures should enable an effective, proportional, gradual
and consistent approach to enforcement within the CAA.
and consistent approach to enforcement within the CAA.
The aim of the Enforcement Policy is to promote compliance 
The aim of the Enforcement Policy is to promote compliance 
with aviation safety
with aviation safety
regulations through enforcement functions in an equitable, fair and transparent
regulations through enforcement functions in an equitable, fair and transparent
manner.
manner.
The enforcement policy ensures that the decisions or decision making processes
The enforcement policy ensures that the decisions or decision making processes
are:
are:
effective,
effective,
fair,
fair,
timely,
timely,
consistent, and;
consistent, and;
properly documented in accordance with the dictates of the regulations.
properly documented in accordance with the dictates of the regulations.
         
CAA enforcement Policy
CAA enforcement Policy
 
Equally, the Enforcement Policy is meant to enable the aviation community
Equally, the Enforcement Policy is meant to enable the aviation community
to provide a world-class air safety environment, which has public trust and
to provide a world-class air safety environment, which has public trust and
confidence.
confidence.
To achieve trust and confidence from the aviation industry and the
To achieve trust and confidence from the aviation industry and the
members of the public including air commuters, CAA will take appropriate
members of the public including air commuters, CAA will take appropriate
and timely action to curb the intentional breach or neglect of the statutory
and timely action to curb the intentional breach or neglect of the statutory
provisions.
provisions.
The CAA's enforcement policy determines the way it uses its powers to
The CAA's enforcement policy determines the way it uses its powers to
regulate the aviation industry.
regulate the aviation industry.
With limited resources, the Authority shall ensure that it gives proper focus to
With limited resources, the Authority shall ensure that it gives proper focus to
the exercise of these powers and put adequate measures in place to give
the exercise of these powers and put adequate measures in place to give
effect to the rule of law.
effect to the rule of law.
         
CAA enforcement Policy
CAA enforcement Policy
 
The policy will outline a range of enforcement options intended to effectively
The policy will outline a range of enforcement options intended to effectively
secure compliance with primary law and regulations depending on the
secure compliance with primary law and regulations depending on the
circumstances.
circumstances.
These options include:
These options include:
Oral counselling;
Oral counselling;
Letter of correction;
Letter of correction;
Warning Letter;
Warning Letter;
Issuance of aviation infringement notices
Issuance of aviation infringement notices
Requiring licence, certificate or authorization holders to undergo remedial
Requiring licence, certificate or authorization holders to undergo remedial
training and be re-tested; or examined;
training and be re-tested; or examined;
Taking administrative action to vary, suspend or cancel a licence, certificate
Taking administrative action to vary, suspend or cancel a licence, certificate
or authorization.
or authorization.
Referring the matter for prosecution for criminal  cases involving the licence,
Referring the matter for prosecution for criminal  cases involving the licence,
certificate or authorization holder under the Civil Aviation Act and the
certificate or authorization holder under the Civil Aviation Act and the
regulations made thereunder.
regulations made thereunder.
         
CAA enforcement Policy
CAA enforcement Policy
 
 
If the licence/rating/certificate/approval holder
If the licence/rating/certificate/approval holder
does not correct the deficiency within the
does not correct the deficiency within the
established deadlines, the CAA should take
established deadlines, the CAA should take
appropriate and progressive enforcement
appropriate and progressive enforcement
measures to ensure prompt correction of
measures to ensure prompt correction of
deficiencies.
deficiencies.
         
Types of violation
Types of violation
 
Disregard of procedures 
– a situation where a service provider did not
apply or comply with regulatory requirements or procedures resulting in
an occurrence.
Carelessness 
– deviation from standard operating procedures. e.g. not
updating the equipment status during shift handover where such a
deviation is found to be potentially dangerous.
Negligence
 – breach of a duty of care which results in damage.
(a situation where an ANSP returns an unsafe facility to use for air navigation
after being informed that the condition is detrimental to aircraft operations).
Recklessness
 – Act in a way which shows that they do not care about
danger.
(when an ANSP performs a deliberate act to put air navigation operations,
facilities and consequently a flight in danger, or deliberately ignores an
obvious risk.)
Enforcement Options
Enforcement Options
 
Administrative action / Non-legal:
 oral or written counseling,
warning notices, letters of correction, written notification of
corrective action required, remedial training and re-
examination personnel, or re-inspection of facilities and
equipment, voluntary surrender of certificate.
Legal action: 
civil penalty, suspension or revocation of
certificate, injunctions, cease and desist orders, certificate
denials and seizure of equipment
Administrative action
 
Warning Notice: 
A letter addressed to the
alleged violator (an individual) and it has an
Enforcement Investigation Report (EIR) number
for traceability
Letter of Correction: 
The Letter serves the same
purposes as the warning letter, but is intended
for use when there is agreement with the
certificate holder (an organization) that
corrective action acceptable to the CAA will
be taken within reasonable time
Legal Action
Legal Action
 
A 
civil penalty 
is a payment of money
 
Certificate Action
Certificate suspension
-
the certificate temporarily
ceases to be effective
Certificate revocation/cancellation
-
certificate is no
longer valid, and the holder may not exercise any of
its privileges. Certificate that has been revoked
cannot be reinstated.
Emergency suspension of certificate
-
taken only
when it is clearly needed in the public interest and
must be taken immediately when such action is
recognized.
         
Classification of breaches
Classification of breaches
 
Breaches may be classified in different categories that relate to the
Breaches may be classified in different categories that relate to the
level of seriousness of the breach and the safety threats it may pause
level of seriousness of the breach and the safety threats it may pause
    
    
Kenya classification
Kenya classification
         
CAA Enforcement Procedures
CAA Enforcement Procedures
 
 
This involves the following;
This involves the following;
1.
Completing the violation reporting form
Completing the violation reporting form
2.
Carrying out enforcement investigation
Carrying out enforcement investigation
3.
Determining enforcement action
Determining enforcement action
 
 
Handout 5.1
Handout 5.1
 
Principle of Investigative Findings
 
Enforceable regulations
A regulatory provision must contain mandatory or
A regulatory provision must contain mandatory or
prohibitory language to be enforceable.
prohibitory language to be enforceable.
Supplementary legislative documents must also
Supplementary legislative documents must also
contain mandatory 
contain mandatory 
(Aeronautical Information
(Aeronautical Information
Circulars (AICs), Orders and other Mandatory
Circulars (AICs), Orders and other Mandatory
Notices)
Notices)
Elements of regulations
Burden and standard of proof
Relevance and materiality
         
Enforcement Process
Enforcement Process
 
The following steps give an overview of the enforcement processes
The following steps give an overview of the enforcement processes
that are followed during a typical enforcement action. The CNS
that are followed during a typical enforcement action. The CNS
inspector: -
inspector: -
identifies the alleged violated statutory and regulatory provision,
identifies the alleged violated statutory and regulatory provision,
determines enforceability and applicability;
determines enforceability and applicability;
prepares a risk statement, classifies the violation according to
prepares a risk statement, classifies the violation according to
level of seriousness and safety threat it may pose or cause;
level of seriousness and safety threat it may pose or cause;
administers oral counseling in a case where the violation
administers oral counseling in a case where the violation
possesses minimum - low safety risk;
possesses minimum - low safety risk;
issues a detection notice/ infringement notice and seizes
issues a detection notice/ infringement notice and seizes
evidence in all other cases;
evidence in all other cases;
         
Enforcement Process
Enforcement Process
 
plans and coordinates the investigation, where the
plans and coordinates the investigation, where the
violation had not exceeded a statutory time limit or
violation had not exceeded a statutory time limit or
related to criminal activity; (No investigation)
related to criminal activity; (No investigation)
proves the existence of a violation through acquired
proves the existence of a violation through acquired
evidence;
evidence;
determines the appropriate enforcement action using
determines the appropriate enforcement action using
the enforcement decision tool (EDT), recommends type
the enforcement decision tool (EDT), recommends type
of sanction; and
of sanction; and
supports the legal department through the head of
supports the legal department through the head of
inspectorate for legal action for cases that did and can
inspectorate for legal action for cases that did and can
jeopardize safety.
jeopardize safety.
                                                                      
                                                                      
Handout 5.2
Handout 5.2
         
The Enforcement Determination Tool (EDT)
The Enforcement Determination Tool (EDT)
 
The EDT is a worksheet with systematically arranged guidelines to
The EDT is a worksheet with systematically arranged guidelines to
aid CNS inspectors in determining and classifying violations and the
aid CNS inspectors in determining and classifying violations and the
required enforcement action.
required enforcement action.
Inspectors provide an orderly and logical statement of the facts
Inspectors provide an orderly and logical statement of the facts
necessary to establish each element of each regulation believed
necessary to establish each element of each regulation believed
to have been violated and the related investigative action that
to have been violated and the related investigative action that
established that fact.
established that fact.
Support for each factual statement should be done by referring to
Support for each factual statement should be done by referring to
an item of proof.
an item of proof.
The Enforcement Decision Tool (EDT) is used for this purpose.
The Enforcement Decision Tool (EDT) is used for this purpose.
 
 
Handout 5.3/5.4
Handout 5.3/5.4
         
Enforcement Investigative Report
Enforcement Investigative Report
 
The Enforcement Investigative Report (EIR) is the means
for documenting, assembling, organizing, and presenting
all evidence and other relevant information obtained
during an investigation.
It is the record from which determinations of violations
and sanctions are made
 
 
         
Enforcement Investigative Report Format
Enforcement Investigative Report Format
 
A.
 Cover page containing the following details;
 Cover page containing the following details;
-
Logo of the Authority
Logo of the Authority
-
Title of the investigation and file reference number
Title of the investigation and file reference number
-
Date
Date
B.
Table of Contents
Table of Contents
C.
Executive Summary of the case
Executive Summary of the case
D.
Summary of the case
Summary of the case
E.
Detailed Analysis of the facts in the investigation sighting the
Detailed Analysis of the facts in the investigation sighting the
contravened provisions of the law
contravened provisions of the law
         
Enforcement Investigative Report Format
Enforcement Investigative Report Format
 
F.
Conclusions of the recommendations
Conclusions of the recommendations
G.
Signature page bearing signatures of all officers involved
Signature page bearing signatures of all officers involved
in the investigation (Investigation team)
in the investigation (Investigation team)
H.
Necessary attachments appendices relevant to the
Necessary attachments appendices relevant to the
case
case
I.
List of exhibits or documents used in the investigation
List of exhibits or documents used in the investigation
 
 
 
 
    Exercise 5.1 – Enforcement Decision Tool
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The Civil Aviation Authority (CAA) is responsible for enforcing regulations to ensure compliance among stakeholders and service providers. Enforcement actions may include limitations, suspension, revocation, or financial penalties in cases of non-compliance. Official documents such as Advisory Circulars and Aeronautical Information Circulars provide guidance for effective resolution of safety issues. Enforcement is necessary when violations and lack of compliance are evident, and the CAA must have legal authority to take appropriate measures.

  • Enforcement procedures
  • Compliance regulations
  • Civil Aviation Authority
  • Safety standards

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  1. CHAPTER 5 Enforcement Activities and Procedures

  2. Objective Given all relevant reference materials, explain how to carry enforcement action in accordance with applicable regulations and CAA enforcement policy guidelines.

  3. Definitions of terms Violation a deliberate action known to be against the rules, to break a rule or be in breach of (infringement, contravention). Compliance shall mean all applicable Regulations, Directives, Safety Standards and Associated Procedures being met or adhered to, as applicable. Compliance can only be in accordance with Regulations, associated supplementary documents, documented procedures and documented safety standards. When compliance exists, there is no need for enforcement. Enforcement- To compel observance of law or process of ensuring compliance with laws, regulations, rules, standards, and social norms.

  4. Overview The CAA is charged with the responsibility to implement the Regulations Stakeholders/service providers are required to comply with all provisions of the Regulations except in cases where the Authority has issued an exemption in writing. Stakeholders/service providers shall also be required to comply with the provisions of official documents developed in compliance with any part of the regulations and for the purposes of effectively implementing the provisions of the regulations.

  5. Overview Official documents include guidance materials: - Advisory Circulars (ACs), Aeronautical Information Circulars (AICs)and NOTAMS Effective and timely actions taken by the service providers should result in the effective resolution of safety issues. However, in the absence of a resolution, the CAA should take the appropriate enforcement measures, such as: the imposition of limitations, the suspension or revocation of certificates/licenses/approvals, or; the imposition of financial penalties

  6. Enforcement Enforcement is the action necessary when there is evidence of violation and lack of compliance. Enforcement requires legal or administrative action. It is necessitated by violations of applicable legislation, regulations, procedures and standards on which an ANSP is authorized to provide ANS. There is no need for enforcement when compliance exists. The CAA should be empowered by the State s primary legislation to take these enforcement measures, which should be commensurate with the safety risks caused by non-compliances or violations.

  7. Enforcement If, after careful review of all circumstances involved and coordination within the CAA, there is a need to suspend or revoke the licence/rating/certificate/approval holder s privileges, the CAA should officially inform the licence/rating/certificate/approval holder in writing, summarizing both the proposed action and the reasons for said action.

  8. CAA Compliance and enforcement Policy The goal of the Authority is to maintain the highest possible standard of safety Prevention of occurrence of violations Safety regulations for all sectors of aviation Voluntary Compliance Education / training Regulatory programs Enforcement action

  9. CAA Compliance and enforcement Policy Surveillance & Detection Potential violation Investigation & Reporting Fairness Notify / Apprise Timeliness

  10. CAA enforcement Policy Based on the State s legislation and procedures, the CAA should establish and implement clear, comprehensive and detailed enforcement policies and procedures for use by its staff. Such policies and procedures should enable an effective, proportional, gradual and consistent approach to enforcement within the CAA. The aim of the Enforcement Policy is to promote compliance with aviation safety regulations through enforcement functions in an equitable, fair and transparent manner. The enforcement policy ensures that the decisions or decision making processes are: effective, fair, timely, consistent, and; properly documented in accordance with the dictates of the regulations.

  11. CAA enforcement Policy Equally, the Enforcement Policy is meant to enable the aviation community to provide a world-class air safety environment, which has public trust and confidence. To achieve trust and confidence from the aviation industry and the members of the public including air commuters, CAA will take appropriate and timely action to curb the intentional breach or neglect of the statutory provisions. The CAA's enforcement policy determines the way it uses its powers to regulate the aviation industry. With limited resources, the Authority shall ensure that it gives proper focus to the exercise of these powers and put adequate measures in place to give effect to the rule of law.

  12. CAA enforcement Policy The policy will outline a range of enforcement options intended to effectively secure compliance with primary law and regulations depending on the circumstances. These options include: Oral counselling; Letter of correction; Warning Letter; Issuance of aviation infringement notices Requiring licence, certificate or authorization holders to undergo remedial training and be re-tested; or examined; Taking administrative action to vary, suspend or cancel a licence, certificate or authorization. Referring the matter for prosecution for criminal cases involving the licence, certificate or authorization holder under the Civil Aviation Act and the regulations made thereunder.

  13. CAA enforcement Policy If the licence/rating/certificate/approval holder does not correct the deficiency within the established deadlines, the CAA should take appropriate and progressive enforcement measures to ensure prompt correction of deficiencies.

  14. Types of violation Disregard of procedures a situation where a service provider did not apply or comply with regulatory requirements or procedures resulting in an occurrence. Carelessness deviation from standard operating procedures. e.g. not updating the equipment status during shift handover where such a deviation is found to be potentially dangerous. Negligence breach of a duty of care which results in damage. (a situation where an ANSP returns an unsafe facility to use for air navigation after being informed that the condition is detrimental to aircraft operations). Recklessness Act in a way which shows that they do not care about danger. (when an ANSP performs a deliberate act to put air navigation operations, facilities and consequently a flight in danger, or deliberately ignores an obvious risk.)

  15. Enforcement Options Administrative action / Non-legal: oral or written counseling, warning notices, letters of correction, written notification of corrective action required, remedial training and re- examination personnel, or re-inspection of facilities and equipment, voluntary surrender of certificate. Legal action: civil penalty, suspension or revocation of certificate, injunctions, cease and desist orders, certificate denials and seizure of equipment

  16. Administrative action Warning Notice: A letter addressed to the alleged violator (an individual) and it has an Enforcement Investigation Report (EIR) number for traceability Letter of Correction: The Letter serves the same purposes as the warning letter, but is intended for use when there is agreement with the certificate holder (an organization) that corrective action acceptable to the CAA will be taken within reasonable time

  17. Legal Action A civil penalty is a payment of money Certificate Action Certificate suspension-the certificate temporarily ceases to be effective Certificate revocation/cancellation-certificate is no longer valid, and the holder may not exercise any of its privileges. Certificate that has been revoked cannot be reinstated. Emergency suspension of certificate-taken only when it is clearly needed in the public interest and must be taken immediately when such action is recognized.

  18. Classification of breaches Breaches may be classified in different categories that relate to the level of seriousness of the breach and the safety threats it may pause Kenya classification

  19. CAA Enforcement Procedures This involves the following; 1.Completing the violation reporting form 2.Carrying out enforcement investigation 3.Determining enforcement action Handout 5.1

  20. Principle of Investigative Findings Enforceable regulations A regulatory provision must contain mandatory or prohibitory language to be enforceable. Supplementary legislative documents must also contain mandatory (Aeronautical Information Circulars (AICs), Orders and other Mandatory Notices) Elements of regulations Burden and standard of proof Relevance and materiality

  21. Enforcement Process The following steps give an overview of the enforcement processes that are followed during a typical enforcement action. The CNS inspector: - identifies the alleged violated statutory and regulatory provision, determines enforceability and applicability; prepares a risk statement, classifies the violation according to level of seriousness and safety threat it may pose or cause; administers oral counseling in a case where the violation possesses minimum - low safety risk; issues a detection notice/ infringement notice and seizes evidence in all other cases;

  22. Enforcement Process plans and coordinates the investigation, where the violation had not exceeded a statutory time limit or related to criminal activity; (No investigation) proves the existence of a violation through acquired evidence; determines the appropriate enforcement action using the enforcement decision tool (EDT), recommends type of sanction; and supports the legal department through the head of inspectorate for legal action for cases that did and can jeopardize safety. Handout 5.2

  23. The Enforcement Determination Tool (EDT) The EDT is a worksheet with systematically arranged guidelines to aid CNS inspectors in determining and classifying violations and the required enforcement action. Inspectors provide an orderly and logical statement of the facts necessary to establish each element of each regulation believed to have been violated and the related investigative action that established that fact. Support for each factual statement should be done by referring to an item of proof. The Enforcement Decision Tool (EDT) is used for this purpose. Handout 5.3/5.4

  24. Enforcement Investigative Report The Enforcement Investigative Report (EIR) is the means for documenting, assembling, organizing, and presenting all evidence and other relevant information obtained during an investigation. It is the record from which determinations of violations and sanctions are made

  25. Enforcement Investigative Report Format A. Cover page containing the following details; - Logo of the Authority - Title of the investigation and file reference number - Date B. Table of Contents C.Executive Summary of the case D.Summary of the case E. Detailed Analysis of the facts in the investigation sighting the contravened provisions of the law

  26. Enforcement Investigative Report Format F. Conclusions of the recommendations G. Signature page bearing signatures of all officers involved in the investigation (Investigation team) H. Necessary attachments appendices relevant to the case I. List of exhibits or documents used in the investigation

  27. Exercise 5.1 Enforcement Decision Tool

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