Emergency Preparedness Guidelines for Office Services Building
New Hire Orientation
System Office Services
Steven Juengling, Manager
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System Office Services Website
In the ZENworks window, simply click on the “System Office Services–
Livonia” icon
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System Office Service Website
System Office Services
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1
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Floor, West Building, 20555 Victor Parkway
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Office - L
ocated on first floor of 20555 Building (next to elevators)
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Coverage – Weekdays 6:00am to 10:30pm
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Responsibilities
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New badges/access control – badges (lost, found), keys
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9:30AM to 10:30AM daily or by appointment.
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$10 charge for replacing lost badges
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Incident Reporting
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Associate safety
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Reception
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System Office Services
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Security
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Emergency Preparedness Planning
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Facility Management
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Work Order Management
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Space Planning
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System Office Services
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Full-Service Copy Center
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Mail Services / Courier
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Shipping / Receiving / FedEx
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Supply Distribution
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Record Storage
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Switchboard Operations
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Emergencies
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Emergencies
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System Office Website – All Plans
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Exit the building at nearest exit when alarm sounds
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Familiarize yourself of potential exits
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Meet up at your department assigned muster point
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Know who your floor captain is and report to them
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Do not re-enter building until the all clear is given
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Emergencies
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W
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a
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Tornado watch vs. tornado warning
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Phone – Audible & Visual warning
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Evacuate to your designated shelter area
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Interior corridors, offices, conference rooms, restrooms, etc.
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Wait until you receive the all clear signal
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Call 911
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Call Security @ 3-1111
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AED’s at each restroom location
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Complete incident report
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Emergencies
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Copy Services
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Copy Services
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Copy Center – Submissions
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Email completed copy req. form with electronic files attached to
CopyCentFH@trinity-health.org
.
Interoffice mail the completed copy req. form along with hard copy originals to “System Office Services
Copy Center”.
In-person, Copy Center is located on the 1
st
floor of Livonia West Building, down the hall from the Café
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Business Cards
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Requires Manager Approval
Intranet Access
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System Office Services
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Copy Center
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Business Card Order Form (Open and enable Macros)
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Email completed form to
CopyCentFH@trinity-health.org
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Receipt within 5 to 7 days of approval
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Work Orders
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Work Orders
W
o
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k
O
r
d
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r
s
Maintenance requests (lights out, too cold/hot, clean up needed)
Furniture requests
Staff relocations
Renovations
Desired construction projects
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3
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Electrical outage
Wet floor, roof leaks
Plumbing issues
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Mail Services
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Mail Services
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a
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4
:
3
0
p
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(Pick-up / Delivery in System Office)
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Frequency - 2X a day
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Approx. 10:30am & 2:30pm
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Mail Services Form
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At mailstops / Mail codes
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Colleague listing with phone numbers
and mail codes
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Mail Services
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P
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3
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Sell Stamps in lots of 10 each
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FED EX outbound package service
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P
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Envelope printing and addressing
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Envelope stuffing
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Postage discounts
available
THANK YOU
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Ensure safety at the System Office Services Building with detailed emergency protocols covering fire safety, severe weather procedures, and building closures. Familiarize yourself with evacuation plans, shelter areas, and emergency contact information to protect yourself and colleagues during unexpected events.
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Presentation Transcript
New Hire Orientation System Office Services Steven Juengling, Manager
System Office Services Website In the ZENworks window, simply click on the System Office Services Livonia icon 2
System Office Services System Office Services 1st Floor, West Building, 20555 Victor Parkway Security / 734-343-1111 Office - Located on first floor of 20555 Building (next to elevators) Coverage Weekdays 6:00am to 10:30pm Responsibilities New badges/access control badges (lost, found), keys 9:30AM to 10:30AM daily or by appointment. $10 charge for replacing lost badges Incident Reporting Associate safety Reception 4
System Office Services Building Services Security Emergency Preparedness Planning Facility Management Work Order Management Space Planning 5
System Office Services Colleague Services Full-Service Copy Center Mail Services / Courier Shipping / Receiving / FedEx Supply Distribution Record Storage Switchboard Operations 6
Emergencies Emergency Preparedness System Office Website All Plans Fire Safety Exit the building at nearest exit when alarm sounds Familiarize yourself of potential exits Meet up at your department assigned muster point Know who your floor captain is and report to them Do not re-enter building until the all clear is given 8
Emergencies Severe Weather Tornado watch vs. tornado warning Phone Audible & Visual warning Evacuate to your designated shelter area Interior corridors, offices, conference rooms, restrooms, etc. Wait until you receive the all clear signal Medical Emergency Call 911 Call Security @ 3-1111 AED s at each restroom location Complete incident report 9
Emergencies Building Closures & Text Alerts EMERGENCY ALERT AND WEATHER LINE 734-343-5210 10
Copy Services Copy Center Submissions Email completed copy req. form with electronic files attached to CopyCentFH@trinity-health.org. - Interoffice mail the completed copy req. form along with hard copy originals to System Office Services Copy Center . - In-person, Copy Center is located on the 1st floor of Livonia West Building, down the hall from the Caf Business Cards Requires Manager Approval - Intranet Access System Office Services Copy Center Business Card Order Form (Open and enable Macros) Email completed form to CopyCentFH@trinity-health.org Receipt within 5 to 7 days of approval 12
Work Orders 13
Work Orders Work Orders - Maintenance requests (lights out, too cold/hot, clean up needed) - Furniture requests - Staff relocations - Renovations - Desired construction projects Some situations require immediate attention please call 734-343-1111 - Electrical outage - Wet floor, roof leaks - Plumbing issues 14
Mail Services Mail Services 8am- 4:30pm (Pick-up / Delivery in System Office) Frequency - 2X a day Approx. 10:30am & 2:30pm Mail Services Form At mailstops / Mail codes Colleague listing with phone numbers and mail codes 16
Mail Services Mass Mailing Projects Envelope printing and addressing Envelope stuffing Postage discounts available Personal mail services 11:30am 1:00pm Sell Stamps in lots of 10 each FED EX outbound package service 17
THANK YOU 18
