Department of Employment and Labour

An overview of the Department of Employment and Labour's annual performance plan for 2023-24, including its constitutional and policy mandates, strategic indicators, service delivery, and strategic risks.

• Annual Performance Plan
• Trade and Industry
• Economic Development
• Small Business Development
• Tourism
• Oversight
• Strategic Risks

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1. Department of Employment Department of Employment and and Labour Labour Annual Performance Annual Performance Plan 2023 Plan 2023- -24 24 Select Committee on Trade and Industry, Select Committee on Trade and Industry, Economic Development, Small Business Economic Development, Small Business Development, Tourism and Employment and Development, Tourism and Employment and Labour Labour 25 April 2023 25 April 2023

2. 2 PRESENTATION CONTENTS: PRESENTATION CONTENTS: DEL Mandate - The Constitutional Mandate of the DEL - The Policy Mandate of the DEL Mission, Vision and Values Medium Term Strategic Indicators Oversight on APP APP performance indicators per programme Administration (Admin) Inspection and Enforcement Services (IES) Public employment services (PES) Labour Policy and Industrial Relations (LP&IR) Service Delivery Indicators Strategic Risks

3. 3 THE CONSTITUTIONAL MANDATE OF THE DEL THE CONSTITUTIONAL MANDATE OF THE DEL Section 9, to ensure equal access to opportunities. Section 10, promotion of labour standards and fundamental rights at work. Section 18, Freedom of association. Section 23, To ensure sound Labour relations. Section 24, To ensure an environment that is not harmful to the health and wellbeing of those in the workplace. Section 27, To provide adequate social security nets to protect vulnerable workers. Section 28, To ensure that children are protected from exploitative labour practices and not required or permitted to perform work or services that are inappropriate for a person of that child s age or their well being, education, physical or mental health or spiritual, moral or social development is placed at risk. Section 34, Access to courts and access to fair and speedy labour justice.

4. 4 INTRODUCTION : THE POLICY MANDATE OF THE DEL INTRODUCTION : THE POLICY MANDATE OF THE DEL Improved economic efficiency and productivity. Creation of decent employment. Promoting labour standards and fundamental rights at work. Providing adequate social safety nets to protect vulnerable workers Sound labour relations. Eliminating inequality and discrimination in the workplace. Enhancing occupational health and safety awareness and compliance in the workplace. Give value to social dialogue in the formulation of sound and responsive legislation and policies to attain labour market flexibility for competitiveness of enterprises which is balanced with the promotion of decent employment

5. 5 VISION, VISION, MISSION AND VALUES MISSION AND VALUES Our Vision The Department of Employment and Labour strives for a labour market which is conducive to investment, economic growth, employment creation and decent work. Our Values Our Mission Promote employment and regulate the South African labour market for sustainable economic growth through: We shall at all times be exemplary in all respect We treat employees with care, dignity and respect We respect and promote: Client centred services Accountability Integrity and ethical behaviour Learning and development Appropriate legislation and regulations Inspection and enforcement Protection of worker rights Provision of employment services We live the Batho Pele Principles We live the principles of the Department s Service Charter We inculcate these values through our performance management system Promoting equity Provision of social protection Promote social dialogue

6. 6 MEDIUM TERM STRATEGIC FRAMEWORK MEDIUM TERM STRATEGIC FRAMEWORK (MTSF) INDICATORS (MTSF) INDICATORS STRATEGIC PLAN 2019/20 2019/20- -2023/24 INDICATORS 2023/24 INDICATORS STRATEGIC PLAN Impact statement A labour market which is conducive to decent employment The 2023/24 Financial Year is the last year of the 5-year cycle of the current strategic plan

7. 7 GOVERNMENT SERVICE DELIVERY PRIORITIES AND DEL GOVERNMENT SERVICE DELIVERY PRIORITIES AND DEL IMPLEMENTING ENTITIES IMPLEMENTING ENTITIES GOVERNMENT PRIORITY IMPLEMENTING BRANCH/ PUBLIC ENTITY PRIORITY 1: Administration A Capable, Ethical and Developmental State (DEL + PE) PRIORITY 2: Economic Transformation and Job Creation IES; PES; LP&IR SEE ; UIF; CF CCMA; Productivity SA ; NEDLAC PRIORITY 3: IES; PES Education, Skills and Health UIF; CF Productivity SA PRIORITY 4: Consolidating the Social Wage through Reliable and Basic Services IES UIF ; CF PRIORITY 6: LP&IR Social cohesion and safer communities PRIORITY 7: LP&IR A better Africa and a better World

8. 8 PRIORITY 1: CAPABLE, ETHICAL AND DEVELOPMENTAL STATE PRIORITY 1: CAPABLE, ETHICAL AND DEVELOPMENTAL STATE Outcome Outcome Indicator Baseline Five year target Implementing Programme 1.1 Reduction in the vacancy rate 1. Functional, Efficient and Integrated Government 10% Vacancy rate maintained at 8% or less Administration (Corporate Services) 3.1 Improve Information Security status of the department 3.2 Legacy systems transitioned to modern integrated SAP Platform 3 year n/a Administration Cybersecurity Corporate Services roadmap developed All targeted n/a Administration legacy Corporate Services applications replaced by SAP4HANA as per the Roadmap

9. 9 PRIORITY 2: ECONOMIC TRANSFORMATION AND JOB CREATION PRIORITY 2: ECONOMIC TRANSFORMATION AND JOB CREATION Outcome Outcome Indicator Baseline Five year target Implementing Programme Labour Policy and Industrial Relations 2. More decent jobs created and sustained, with youth, women and persons with disabilities prioritised 2.1 Number of jobs created per year through Job Summit agreement initiatives coordinated through the implementation of Jobs Summit framework agreements 2.2 Number of jobs created through the Presidential Comprehensive Youth Employment interventions New Indicator Monitor and report on the target set by the Presidential Job Summit agreement (275 000 jobs created per year) (LP&IR) Public Employmen t Services New indicator 1 million youth jobs by 2024 DEL: 256 050 contributors PES: 190 000, SEE and Designated Groups: 1 000; UIF (LAP): 61 050; (PES) Number of youth NEET absorbed in employment CF: 4 000) 2.3 Employment Policy developed, consulted, piloted and implemented New Indicator Employment policy implemented by 2024 PES [1] Labour Policy and Industrial Relations monitor the creation of jobs through the Jobs Summit. [2] Public Employment Services will monitor the creation of jobs through the Presidential Comprehensive Youth Employment Interventions.

10. 10 PRIORITY 2: ECONOMIC TRANSFORMATION AND JOB CREATION PRIORITY 2: ECONOMIC TRANSFORMATION AND JOB CREATION Outcome Outcome Indicator Baseline Five year target Implementing Programme Inspection and Enforcement Services 3. Investing for accelerated inclusive growth 3.1 Compliance enforced with the Employment Equity Act through EEA inspections: which includes EE Procedural inspections, DG Reviews and Reassessments, and workplaces (designated employers) conducted per year 4.1. Compliance enforced with the National Minimum Wage Act and the Basic Conditions of Employment Act through the number of workplaces inspected per year EEA inspections conducted in 2018/19 The five year target is anticipated to be 18 420 workplaces inspected and transformed. 3 610 (IES) (inclusive of 1 812 DG Reviews) The inspectors will visit 838 560 workplaces over the next five years 4. Increased economic participation, ownership, access to resources, opportunities and wage equality for women, youth and persons with disabilities 172 229 IES NMWA only implemente d on 1 January 2019

11. 11 PRIORITY 3: EDUCATION, SKILLS AND HEALTH PRIORITY 3: EDUCATION, SKILLS AND HEALTH Outcome Outcome Indicator Baseline Five year target Implementing Programme IES 5.1 Compliance enforced with the Occupational Health and Safety legislation through the number of workplaces inspected per year 5. Safe and healthy work environment 23 027 Year 1 = 23 844 this target is for existing inspectors in FY 2020/21 4 x Years = 397 776 (2021/22-2024/25) This is what will be achieved in the next 5 x Years = 421 620

12. 12 PRIORITY 4: CONSOLIDATING THE SOCIAL WAGE THROUGH PRIORITY 4: CONSOLIDATING THE SOCIAL WAGE THROUGH RELIABLE AND BASIC SERVICES RELIABLE AND BASIC SERVICES Outcome Outcome Indicator Baseline Five year target Implementing Programme 6.1: Compliance enforced with the UIA, UICA and COIDA through the number of Employer Audits conducted per year 6. Comprehensive social security coverage 19 340 Coverage for employees will improve with 131 580 employers visited over the next 5 years IES

13. 13 PRIORITY 6: SOCIAL COHESION AND SAFER COMMUNITIES PRIORITY 6: SOCIAL COHESION AND SAFER COMMUNITIES Outcome Outcome Indicator Baseline Five year target Implementing Programme LP&IR 7.1 Amendment of the Employment Equity Act Employment Equity Act Employment Equity Act amended, enacted and enforced by 2024 7. Equal opportunities, inclusion and redress 7.2 At least 2% annual increase in the representation of Africans in senior and middle management levels Africans constituted 23.2% and 40.2% at senior and middle management levels as reported by designated employers in 2018 EE Reporting period (2018- 2019 EE Annual Report (19thCEE Annual Report) Set sector targets and monitor to achieve at least 50% of middle and senior management are African by 2024 LP&IR

14. 14 PRIORITY 6: SOCIAL COHESION AND SAFER COMMUNITIES PRIORITY 6: SOCIAL COHESION AND SAFER COMMUNITIES Outcome Outcome Indicator Baseline Five year target Implementing Programme LP&IR 7. Equal opportunities, inclusion and redress 7.3 Number of persons with disabilities employed increased annually with at least 1.5% of the total workforce reported by designated employers Persons with disabilities constituted 1% of total workforce in both Public and Private sectors as reported in 2018 EE reporting period (2018-2019 EE Annual Report (19thCEE Annual Set sector targets and monitor to achieve at least 2.5% of employed adults between the age of 15 and 65 will be persons with disabilities by 2024 New indicator 7.4 Development of Income differential data collection tool (EEA4 form) for designated employers Income differential data collection tool (EEA4 form) for designated employers developed and implemented by 2022 LP&IR

15. 15 PRIORITY 7: A BETTER AFRICA AND A BETTER WORLD PRIORITY 7: A BETTER AFRICA AND A BETTER WORLD Outcome Outcome Indicator Baseline Five year target Implementing Programme 8. A Better South Africa 8.1 Country obligation to SADC and AU fulfilled New indicator 90% of obligations fulfilled LP&IR 8.2 Payment of South African contributions to international organisations (in which we are a member) in full and on time New indicator South Africa s LP&IR participation in international organisations is secured to advance national interest

16. OVERSIGHT OVERSIGHT Audited and signed off by: National Treasury DPME Internal audit AGSA 16

17. ANNUAL PERFORMANCE ANNUAL PERFORMANCE PLAN 2023/24 PLAN 2023/24 Key Performance Indicators (KPI) and Targets for 2023/24 per Programme 1 Administration (Admin) 2 Inspection and Enforcement Services (IES) 3 Public Employment Services (PES) 4 Labour Policy and Industrial Relations (LP&IR) 17

18. 18 ADMINISTRATION ADMINISTRATION R1 075 982 000 R1 075 982 000 1.1 Percentage vacant funded posts maintained - 7% or less per quarter 2.1 % of SMS positions occupied by women per annum 49% 2.2 % of positions occupied by youth 25% 2.3 % of positions occupied by PwDs 3% 3.1 Improve Information Security status of the department per annum - 100% Implementation of roadmap phase 1

19. 19 Admin cont. Admin cont. 3.2 Legacy systems transitioned to modern integrated SAP Platform per annum Provisioning of LP & IR systems on an integrated ICT Platform 4.1 Ensure functionality of ethics structures and adequate capacity per annum Roll out of the Ethics Management Plan for the year 4.2 Percentage of corruption/fraud cases finalised by Department through investigations within 6 months of receipt 75% 4.3 Percentage of consequence management cases related to corruption cases finalised by Employment Relations (ER) through investigation within 90 days 80%

20. 20 Admin cont. Admin cont. 5.1 Business Continuity Plan evaluated annually -Development of the Business Continuity Plans 6.1 Number of Annual Financial Statements (AFS) and Interim Financial Statements (IFS) submitted per year that comply with guidelines issued by the National Treasury 1 AFS by 31 May, and 3 IFS 30 days after each quarter 7.1 Percentage reporting of all detected Irregular and/or Unauthorised expenditure cases per financial year, to the Accounting Officer 100% 8.1 Percentage reporting of all detected Fruitless and Wasteful Expenditure cases per financial year, to the Accounting Officer 100%

21. 21 IES IES R650 552 000 R650 552 000 1.1 Number of employers / workplaces /users inspected per year to determine compliance with employment law 298 332 1.2 Percentage of non-compliant employers/ workplaces/users of those inspected served with a notice in terms of relevant employment law within 14 calendar days of the inspection 95% 1.3 Percentage of non-compliant employers/workplaces/users received by Statutory Services settled out of Court or CCMA / referred for prosecution within 30 working days 65% 1.4 Number of formal Advocacy sessions conducted per year to increase awareness of employment law - 4 x Seminars and 2 conferences to be held

22. 22 PES PES R1 020 826 000 R1 020 826 000 1.1 Number of work-seekers registered on Employment Services of South Africa per year 900 000 2.1 Number of employment opportunities registered on the Employment Services South Africa per year 110 000 3.1 Number of registered work-seekers provided with employment counselling per year 250 000

23. 23 PES cont. PES cont. 4.1 Number of registered employment opportunities filled by registered work seekers per year 60 000 5.1 Number of Partnership Agreements concluded with various stakeholders by the DDG: PES per year - 24 6.1 Number of policies developed and approved per year 1 National Employment Policy developed and submitted d to the Minister

24. 24 LP LP& &IR IR R1 344 865 000 R1 344 865 000 2.1 Annual EE Report and Public Register published per annum - 2022-2023 Annual EE Report published by 30 June 2023 2.2 Annual EE report and Public Register developed per annum - 2023-2024 Annual EE Report and Public Register developed by 31 March 2024 3.1 National minimum wage reviewed and approved by the Minister of Employment and Labour by 31 March each year - Review of the National Minimum Wage level by 31 March 2024

25. 25 LP LP& &IR cont. IR cont. 4.1 Percentage of collective agreements where parties are not representative assessed and verified within 120 working days of receipt per annum -100% 4.2 Percentage of collective agreements assessed and verified within 60 working days of receipt per annum 100% 5.1 Percentage of labour organisations applications for registration approved or refused within 90 working days of receipt per annum 100%

26. 26 LP LP& &IR cont. IR cont. 6.1 Number of progress reports on bilateral cooperation and multilateral obligations submitted to the minister annually - 2 Reports on the implementation of bilateral cooperation and multilateral obligations signed off by the Minister annually 7.1 Number of labour market trend reports produced per annum - 4 Annual Labour market trend reports produced by 31 March 2024 8.1 Number of Research reports on the impact of labour legislation to the labour market produced per annum - 2 research reports completed by 31 March 2024

27. 27 Provincial Breakdowns of IES and Provincial Breakdowns of IES and PES targets PES targets

28. 28 Number of Inspections Number of Inspections Annual 288 32 052 32 724 Office Annual 32 052 EC 20 268 26 988 26 988 FS 12 852 60 708 GP 63 720 KZN 21 204 27 528 LP 60 708 21 204 MP 27 528 12 852 NC 20 268 NW 63 720 32 724 WC 288 HO 298 332 TOTAL EC FS GP KZN LP MP NC NW WC HO

29. 29 Number of Inspections per Number of Inspections per Legislation Legislation 40 000 35 000 30 000 25 000 20 000 15 000 10 000 5 000 - EC FS GP KZN LP MP NC NW WC HO EE BCEA OHS EAS 300 216 924 636 216 300 216 216 216 20 148 8 808 13 584 10 752 36 612 18 708 34 508 24 832 16 284 8 592 12 900 5 568 6 360 3 840 11 148 6 648 17 268 11 724 288 1 624 1 172 1 624 812 3 064 1 400 2 344 1 400 1 624 812 1 624 812 1 624 812 1 444 812 2 344 1 172 COID EE BCEA OHS EAS COID

30. 30 Work Work- -seekers Registration seekers Registration Annual Target 12% 13% Annual Target 108 000 63 000 234 000 153 000 63 000 72 000 36 000 54 000 117 000 900 000 Province EC FS GP KZN LP MP NC NW WC Total 7% 6% 4% 8% 26% 7% 17% EC FS GP KZN LP MP NC NW WC

31. 31 Job Opportunities registered Job Opportunities registered Annual Target Annual Target 15 050 8 686 21 074 17 370 11 578 9 264 6 716 7 526 12 736 110 000 Province 12% 14% EC FS GP KZN LP MP NC NW WC Total 7% 8% 6% 8% 19% 10% 16% EC FS GP KZN LP MP NC NW WC

32. 32 Counselling Counselling Annual Target Annual Target Province 31 750 21 750 51 500 31 750 25 750 30 000 14 000 19 750 23 750 EC FS GP KZN LP MP NC NW WC Total 9% 13% 8% 9% 5% 12% 21% 250 000 10% 13% EC FS GP KZN LP MP NC NW WC

33. 33 Opportunities filled Opportunities filled Annual Target Annual Target Province 8 210 4 738 11 495 9 474 6 315 5 053 3 663 4 105 6 947 EC FS GP KZN LP MP NC NW WC Total 12% 14% 7% 8% 6% 8% 60 000 19% 10% 16% EC FS GP KZN LP MP NC NW WC

34. 34 Partnership Agreements Partnership Agreements Annual Target Annual Target Province 3 2 3 3 2 2 2 2 3 2 EC FS GP KZN LP MP NC NW WC HO Total 8% 13% 13% 8% 8% 13% 8% 24 13% 8% 8% EC FS GP KZN LP MP NC NW WC HO

35. 35 SERVICE DELIVERY INDICATORS SERVICE DELIVERY INDICATORS 9 PO 125 LC 30 SO 41 TSC 447 VP

36. 36 Service Delivery Indicators: Admin Service Delivery Indicators: Admin Reduction of vacancy rate Filling of SR 1-8 posts within 3 months from the date of post vacated on PERSAL Filling of posts 9-12 and SMS posts within 6 months from the date of post vacated on PERSAL Percentage of corruption/fraud cases finalised by the Department through investigations 75% of cases finalised within a period of 6 months from receipt of the case and the remaining within one year of receipts of the case Percentage of consequence management cases related to corruption cases finalised by ER through investigation 80% of consequence management cases related to corruption cases finalised within 90 days Provision of tools of trade Provision of fit for purpose Tools of Trade/telephony within 6 weeks from date when request is received by ICT/CFO (cell phones) SCM - Invoices 100% of compliant invoices paid within 30 calendar days of receipt SCM - Procurement 40% of goods and services procurement from women owned businesses

37. 37 Service Delivery Indicators Service Delivery Indicators - - IES IES Registration and resolution of labour related complaints Resolve 90% of legitimate labour related complaints within 30 calendar days of registration and the remainder within 60 calendar days of registration Registration of incidents relating to the OHS act Finalise 85% of reported incidents within 90 calendar days Registration of entities Issue a letter/certificate within 5 calendar days of receipt of a valid and complete application

38. 38 Service Delivery Indicators Service Delivery Indicators - - IES IES Exemptions on any aspect of the OHSA Issue a certificate of exemption within 5 calendar days of receiving a valid and complete application Appeal on decision of an inspector Issue a letter responding to the appeal within 5 calendar days of receiving a valid and complete appeal Registration of Global Compliance Certificate (GCC) examinations Issue a letter to write the GCC examination within 5 calendar days of receiving the application Extend the validity period to write exam on re-application within 5 calendar days of receiving a valid and complete re-application Issue a GCC certificate within 5 calendar days of receiving the successful results from the DHET

39. 39 Service Delivery Indicators Service Delivery Indicators - - PES PES Placement of work seekers We shall ensure that 60 000 registered employment opportunities filled by registered work seekers per year within 5 calendar days of receipt of the opportunity Registration of employment opportunities Register 110 000 employment opportunities on ESSA per year within 12 hours of receipt Work seekers provided with employment counselling Provide employment counselling to 250 000 matched work seekers per year within 3 calendar days of matching Work visa applications Adjudicate 100% of complete work visa applications within 14 calendar days of receipt and make recommendations Registrations of Private Employment Agencies (PEAs) and Temporary Employment Agencies (TEAs) Finalise 100% of complete PEAs and TEAs within 14 calendar days of receipt

40. 40 Service Delivery Indicators Service Delivery Indicators LP LP& &IR IR Registration of labour organisations 100% of labour organisations registered or refused within 60 working days of receiving the application Extension of collective agreements 100% of collective agreements extended within 60 working days of receipt where there is no publication for comments 120 working days of receipt where there is publication for comments before extension of collective agreement Deregistration of designated employers through the DG Notification process 100% of applications for deregistration from designated employers (with valid and complete information) finalised within 5 working days of receiving the application

41. 41 Service Delivery Indicators Service Delivery Indicators LP LP& &IR IR Annual Employment Equity (EE) reporting (manual and online services) Accept /reject the EE reports within 24 hours of receipt National Minimum Wage (NMW) Conduct a review and adjust the NMW, based on the date the preceding years adjustment became binding National Minimum Wage (NMW) exemptions Grant/reject NMW exemptions immediately on application If selected for audit, a decision shall be finalised within 17 calendar days of receiving valid and complete supporting documents Basic Conditions of Employment Act (BCEA) Variations Approve or reject BCEA variations within 60 calendar days of receiving a valid and complete application

42. 42 Transversal Service Delivery Transversal Service Delivery Standards Standards Complaints, suggestions and compliments 95% of all complaints, suggestions and compliments acknowledged within 24 hours of receipt and the remainder within 36 hours of receipt Resolve 95% of all complaints with complete information within 7 calendar days and the remainder within 14 calendar days Queue management Prioritise PwDs, elderly and pregnant women to front of queue upon arrival Screening of clients service needs and directing to correct service area upon arrival

43. Strategic Risks and Mitigations Strategic Risks and Mitigations 43

44. 44 Strategic Risks Strategic Risks - - Admin Admin Development and implementation of ICT detailed strategic plan. Develop and implement the blueprint of the ICT Infrastructure assessment recommendations. Bandwidth increase to minimum 10 MBPS across the labour centres through the project plan. Delays in modernisation of ICT service to meet the required standards Limited Hardware Refresh projects Resource augmentation through contracting Temporary deployment of equipment for network service continuity Partial deployment of services to Cloud Interim network continuty and 3G routers. Implementation and monitoring of the Provincial Service Improvement Action plan. Automated IT Security tools Implementation of SOC Implementation of a full outsourced Managed Information Security Services (MISS). Implementation of ICT Security Road Map of security controls. Procurement and implementation of cloud and collaboration security tools. Unavailability of systems/ Large scale interruption of digitally enabled services and economic activity Information and physical security breaches (Viruses, Ransomware, Hacking, Cyber- attacks, industrial espionage)

45. 45 Strategic Risks Strategic Risks - - Admin Admin Structural deficiencies / Inappropriate Support Services structure to effectively service the department Approved Departmental organogram Conduct a work study investigation (work load analysis) to determine the ration of support to core business Utilise ESSA system to receive and administer applications of vacancies at SR 1-8 which are advertised Advocacy sessions twice a year Training of panel members and Employment Equity representatives Develop and implement Strategy on addressing vacancy rate Increase in vacancy rate Posts advertised as soon as they become vacant Support to provincial offices where there is lack of capacity Quarterly DBC progress reports Expedite the filling of vacancies process Training of presiding officers, investigators and shop stewards Delays in disciplinary processes/ suspensions

46. 46 Strategic Risks Strategic Risks - - Admin Admin Collective agreement in place that regulates the process on handling of disciplinary matters Pre-hearing conducted to address delays Standard Operating Procedure Manual in place Conduct advocacy sessions with business Draft MOUs signed with business units Exposure of the department to litigation Business Continuity Management Policy in place Disaster Recovery capability on Data, Active Directory (AD), Email and Collaboration Interim connectivity including 3G Remote working capability Redundant data links at Laboria, UIF HQ and CF HQ Develop, finance and implement business continuity plan Procurement of portable uninterrupted power supply (UPS) Third parties not providing the services (electricity, office accommodation, water crisis and network cabling) required to operate daily Budget advisory Review the budget in line with prior year expenditure patterns Procurement Plans in place Advocacy on adhering to Government Budgeting prescripts Contracting by the Accounting Officer with Programme owners to include compliance with financial regulations (budgeting prescripts) Failure by the Department to spend the allocated/voted funds

47. 47 Strategic Risks Strategic Risks - - Admin Admin Non-submission of financial statements as per stipulated timeframes Imposed year planner and timetable Distribute Financial circulars with dates for timely submission and compliance The HO and provinces report on the occurrences of IR and F&W Expenditure on monthly basis to Loss Control Committee (LCC) LCC investigate with a prescribed timeline in terms the PFMA and report to AC and AO monthly. Upon receiving the feedback from LCC, non-recovery will be referred to ER and Legal Services. SCM compiles a condonation request the office of the DG Training of newly appointed finance Officials and monitoring of their performance Failure to detect and report irregular expenditure

48. 48 Strategic Risks Strategic Risks - - IES IES Monitor and maintain current controls Leveraging on existing internal and external partnerships to ensure improvement in advocacy, inspection and enforcement programmes Capacity development of inspectors conducted Effective mentoring and coaching of new inspectors Advocacy programs targeting problematic and high risk sectors Targeted Inspection programmes conducted at National and Provincial level Refer non-compliant employers to the law enforcement institutions (CCMA and the courts) Monitor compliance levels through the development of periodic analysis reports Enhance the structure of the Branch to be able to respond to the labour market demands Effective implementation of the IES SOP - Current controls Non-compliance by employers and users with labour legislation

49. 49 Strategic Risks Strategic Risks - - IES IES Continue to effectively participate in the ICT structures, i.e. Management Committee (MANCO), Steering Committee (Steerco) Maintain and monitor current controls Quality assurance structures at the national and provincial level convened periodically to evaluate the quality of performance information Monthly reports are submitted by provinces and quality assured and returned when necessary Effective implementation of the SOP Full utilisation of the case management system. Training of super users and end users concerning the operations in the case management system. Timely provisioning of tools of trade; i.e. laptops, cell phones - Current controls. Unreliable IES performance information

50. 50 Strategic Risks Strategic Risks PES PES Department to participate in the Pathway Management Network announced by the President, UIF, other departments and entities, the private sector and NGOs in providing a range of work seeker services Further developments on ESSA Online Services, and the launch of the new ESSA functionality Rollout of at least 10 Mobile units, to extend services to work seekers, as part of the E4E project Conclusion of strategic partnerships agreements with employers and institutions to use ESSA for recruitment Consultation on the National Employment Policy, sub- theme on National Labour Migration and amendments to Employment Services Act Provision of funding to entities assisting PES in employment promotion (GTAC, SEE, Productivity SA, CF, NGOs, and UIF) Insufficient placement of registered work-seekers in registered opportunities

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