David H. Lillard, Jr., State Treasurer Auto Liability Accident Reporting
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D
IVISION
OF
C
LAIMS
AND
R
ISK
M
ANAGEMENT
N
EW
A
UTO
L
IABILITY
A
CCIDENT
R
EPORTING
Auto Liability Accident Reporting
2
Auto Liability Accident Reporting
•
Relevant materials:
–
In-vehicle Accident Reporting Instructions for
employees
–
Leave-behind Damage Notification Card (for
unoccupied vehicles)
–
Implementation Guide for HR/designated staff at
each agency responsible for training supervisors &
employees
–
Poster
Auto Liability Accident Reporting
Auto Liability Accident Reporting
Auto Liability Accident Reporting
•
Bottom Line Process:
–
Accident happens
–
State Employee calls Call Center
–
Call center emails adjuster from VeriClaim
–
VeriClaim adjuster calls State Employee and Citizen
–
VeriClaim makes a decision on negligence and assists
citizen with repairs
Auto Liability Accident Reporting
•
Two Important Notes:
–
This program does not replace other
current Department processes, it just
adds the single step of calling the Call
Center immediately from the site of
the accident.
–
Do not call the Call Center if damage
is only to State vehicles. This process
is for accidents involving 2 parties
where one is a citizen/a citizen’s
vehicle.
David H. Lillard, Jr., State Treasurer of Tennessee, oversees the Division of Claims and Risk Management for New Auto Liability Accident Reporting. The program provides relevant materials and a bottom-line process for handling accidents involving state employees and citizens. It emphasizes immediate contact with the Call Center for incidents involving citizens' vehicles and outlines important notes for following the reporting procedure effectively.
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Presentation Transcript
David H. Lillard, Jr., State Treasurer DIVISION OF CLAIMS AND RISK MANAGEMENT NEW AUTO LIABILITY ACCIDENT REPORTING
David H. Lillard, Jr., State Treasurer Auto Liability Accident Reporting 2 treasury.tn.gov
David H. Lillard, Jr., State Treasurer Auto Liability Accident Reporting Relevant materials: In-vehicle Accident Reporting Instructions for employees Leave-behind Damage Notification Card (for unoccupied vehicles) Implementation Guide for HR/designated staff at each agency responsible for training supervisors & employees Poster treasury.tn.gov
David H. Lillard, Jr., State Treasurer Auto Liability Accident Reporting treasury.tn.gov
David H. Lillard, Jr., State Treasurer Auto Liability Accident Reporting treasury.tn.gov
David H. Lillard, Jr., State Treasurer Auto Liability Accident Reporting Bottom Line Process: Accident happens State Employee calls Call Center Call center emails adjuster from VeriClaim VeriClaim adjuster calls State Employee and Citizen VeriClaim makes a decision on negligence and assists citizen with repairs treasury.tn.gov
David H. Lillard, Jr., State Treasurer Auto Liability Accident Reporting Two Important Notes: This program does not replace other current Department processes, it just adds the single step of calling the Call Center immediately from the site of the accident. Do not call the Call Center if damage is only to State vehicles. This process is for accidents involving 2 parties where one is a citizen/a citizen s vehicle. treasury.tn.gov
