Conformity and Interoperability for AFR Region Type Approval Testing

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Control and examination organizations play a crucial role in ensuring security across various sectors. An overview of procedures, business applications, one-stop-shop online services, and statistics for mobile terminal type approval in the AFR region are presented by Abdelkarim Chammem in December 2015. The integration of written procedures within business applications is highlighted as a key aspect for efficient operations in the sector.

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Conformity and Interoperability for AFR Region Type Approval testing for mobile Terminals, Procedures And Market Surveillances Homologation Electronic Procedures of type approval for mobile terminals: Tunisian approch Presented by: Chammem Abdelkarim Chammem.abdelkarim@cert.mincom.tn

Plan Introduction 1 Procedure 2 3 Business Application 4 One Stop Shop Online Services 5 Statistics Conclusion 6 2 Presented by: Chammem Abdelkarim Decembre 2015

Plan Introduction 1 Procedure 2 3 Business Application 4 One Stop Shop Online Services 5 Statistics Conclusion 6 3 Presented by: Chammem Abdelkarim Decembre 2015

1- Introduction Control and examination organisms play a major role in security persons. They are involved in many areas of control such as: installations, welding, snap-on apparatus, food processing industry, building, tourism, information technology. of property and of Industrial, electrical health, environment, In this context the One-Stop Shop of Information Technology and Communication has been created by decree 2639 on 21 July 2008 in order to provide administrative authorizations dealing with import operations and marketing systems. 4 Presented by: Chammem Abdelkarim Decembre 2015

Plan Introduction 1 Procedure 2 3 Business Application 4 One Stop Shop Online Services 5 Statistics Conclusion 6 5 Presented by: Chammem Abdelkarim Decembre 2015

2- Procedure Procedure is an orderly and formal description of series of operations and instructions to make the system consistent shared reliable and credible. It specifies in particular Different tasks and their modalities of execution, The respective responsibilities of the different dealers or operators, The methods of establishment of the different documents necessary for administrative, financial, accounting, operational and technical management, Control modalities at system information. every stadium of the 6 Presented by: Chammem Abdelkarim Decembre 2015

2- Procedure Written procedures, validated and integrated in our business applications allows each agent to: Act with Perfect knowledge of the system, Process documents according to the pre-defined conventions easily, An efficient tool of training for newly recruited, transferred or appointed provisionally employee, A written support for the execution of daily s agent tasks, Monitoring tool for internal and external auditors. 7 Presented by: Chammem Abdelkarim Decembre 2015

Plan Introduction 1 Procedure 2 3 Business Application 4 One Stop Shop Online Services 5 Statistics Conclusion 6 8 Presented by: Chammem Abdelkarim Decembre 2015

3- Business Application The One-Stop Shop has develop a specific business application in order to: Computerize technical control processes, Ensure the processing customer requests, Ensure transparency of approval procedures and technical control, Reduce the time required for the clearance of samples, Guarantee an adequate service and a better quality, Favour communication between colleagues, and automate approval and effectiveness and speed of 9 Presented by: Chammem Abdelkarim Decembre 2015

3- Business Application Consultation and regulation 10 Presented by: Chammem Abdelkarim Decembre 2015

3- Business Application Statistics and reporting 11 Presented by: Chammem Abdelkarim Decembre 2015

3- Business Application Workflow to ensure traceability 12 Presented by: Chammem Abdelkarim Decembre 2015

3- Business Application Security 13 Presented by: Chammem Abdelkarim Decembre 2015

3- Business Application Backup 14 Presented by: Chammem Abdelkarim Decembre 2015

3- Business Application Search module 15 Presented by: Chammem Abdelkarim Decembre 2015

3- Business Application Modules to be integrated Consultation and regulation, Statistics and reporting, Workflow to ensure traceability, Risk management, Security, Backup, Search, 16 Presented by: Chammem Abdelkarim Decembre 2015

Plan Introduction 1 Procedure 2 3 Business Application 4 One Stop Shop Online Services 5 Statistics Conclusion 6 17 Presented by: Chammem Abdelkarim Decembre 2015

4- One-Stop Shop online services The one-stop shop of technologies of information and of communication instituted in the Centre of Studies and Telecommunications (CSRT) gives to his customers and to the various partners (control organism) a multitude of benefits and of services across client services, partner and job included at the level of its site web https://guichetunique-tic.cert.tn. of Research of He assures besides a big suppleness and simplicity of use for the store of requests client, their consultation and their coherent. 18 Presented by: Chammem Abdelkarim Decembre 2015

4- One-Stop Shop online services Authentification 19 Presented by: Chammem Abdelkarim Decembre 2015

4- One-Stop Shop online services Consultation 20 Presented by: Chammem Abdelkarim Decembre 2015

4- One-Stop Shop online services Deposit of application 21 Presented by: Chammem Abdelkarim Decembre 2015

Plan Introduction 1 Procedure 2 3 Business Application 4 One Stop Shop Online Services 5 Statistics Conclusion 6 22 Presented by: Chammem Abdelkarim Decembre 2015

5- Statistics Demandes relatives aux quipements de t l communication d pos es aupr s du GU-Tic par type Du:01/01/2015 Au: 30/11/2015 Nombre de demande 14000 13015 12000 10000 100% 8000 5675 6000 3665 4000 44% 28% 1697 2000 697 866 0% 1% 0% 0% 296 13% 7% 72 5% 26 16 5 2% 0 Type de demande 23 Presented by: Chammem Abdelkarim Decembre 2015

5- Statistics Nombre de demandes d pos es aupr s du GU-Tic Du: 01/01/2015 Au: 30/11/2015 Nombre de demande 16000 13670 14000 100% 12000 10000 8933 8000 65% 6000 4082 4000 30% 4% 2000 510 1% 145 0 Voie de d p t de demande 24 Presented by: Chammem Abdelkarim Decembre 2015

5- Statistics Delais de traitement des demandes au GU-Tic (Octobre 2015) Delai (jour) 2 2 2.18 2.5 2 2 2.02 1.42 2 1.61 1.5 2.1 1.23 1.47 1 1.42 0.5 0 Type de demande Moyenne mensuelle (demande cl tur e) Moyenne des moyennes (demande cl tur e) Objectifs 25 Presented by: Chammem Abdelkarim Decembre 2015

5- Statistics Delais de traitement des demandes au GU-Tic et les diff rents bureaux (Novembre 2015) Delai (jour) 10 10.91 10 12 10 10 10 9.01 10 11.18 10 8 5 6.68 6 5.4 4 12.05 4.86 4.5 2 0 Type de demande Moyenne mensuelle (demande cl tur e) Moyenne des moyennes (demande cl tur e) Objectifs 26 Presented by: Chammem Abdelkarim Decembre 2015

Plan Introduction 1 Procedure 2 3 Business Application 4 One Stop Shop Online Services 5 Statistics Conclusion 6 27 Presented by: Chammem Abdelkarim Decembre 2015

6- Conclusion Following a well-written set of procedures helps employees to learn about and to do many or all aspects of their jobs independently, They are also sets of instructions employees follow to ensure that they carry out specific tasks thoroughly and consistently They are tailored for the organization and the job, not to a specific employee, 28 Presented by: Chammem Abdelkarim Decembre 2015

6- Conclusion By employee organism operates and why, following can procedure, learn even about the newest how quickly the Procedures should be reviewed and updated periodically to reflect changes. 29 Presented by: Chammem Abdelkarim Decembre 2015