Challenges and Solutions in Advance Care Planning

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Advance care planning in medical offices faces difficulties due to lack of time, reluctance to discuss, inadequate knowledge, reimbursement issues, and lack of support. Research shows the impact of advance care planning on end-of-life care in elderly patients and highlights the benefits of following patients' wishes. The importance of addressing time constraints, improving understanding, and enhancing communication among physicians, care teams, patients, and families is emphasized. Strategies such as implementing advance directives and POLST, providing education, and promoting patient enrollment are key in overcoming these challenges.


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  1. Advance Care Planning in the office is difficult mostly because a. Lack of time b. Reluctance to discuss c. Don t know how to d. Lack of reimbursement e. Lack of support 38717 38718 38719 38720 38721

  2. Dr Jeffrey Yee

  3. RESEARCH The impact of advance care planning on end of life care in elderly patients: randomized controlled trial The impact of advance care planning on end of life care in elderly patients: randomized controlled trial Karen M Detering, respiratory physician and clinical leader1, Andrew D Hancock, project officer1, Michael C Reade, physician2, William Silvester, intensive care physician and director1 35 30 25 20 Wishes not folowed 15 Wishes followed 10 5 0 Intervention Control

  4. Effects of POLST Effects of POLST

  5. Lack of Time Lack of Understanding Needs, processes Reluctance to Discuss Physicians, care teams, patients, families Skill Needs System deficiencies

  6. Initial 6 months 180 team interactions 120 attend Part 1 (Advance Directives) 46 attend Part 2 (POLST)

  7. Initial 6 months 180 staff interactions 120 attend Part 1 (Advance Directives) 46 attend Part 2 (POLST) 29/46 attendees of Part 1 and Part 2 complete Advance Directive and/or POLST

  8. Patient Identification through EMR Initial Education provided by MA MD Reinforcement Enrollment in Group session or Individual appointment

  9. Patient Identification 70 yo; or 60 yo with chronic disease Initial Education Staff responsibility Offer Advance Health Care Directive information or POLST information

  10. Engagement MD role Reinforce Need/Education Provide relevant personal clinical information

  11. Must document the length of time of your visit within your note and state that >50% of the time was spent in counseling Then bill the time-based E/M (CPT) code (e.g., 99213 for 15 minutes, 99214 for 25 minutes) 15 minutes of 25 minute visit spent discussing goals of care/Advance Care Directives as related to their diagnosis and prognosis for CHF.

  12. Power of Attorney for Health Care Health Care Agent/ Decision-maker Instructions For Health Care What do I want? When do I want? Why do I want?

  13. Systematic Approach Team Roles Documentation Engagement Great Communication

  14. Must be retrievable Supportive documentation

  15. Engaging the practice

  16. Game Plan Strategic plan Decide the formation -Identify patients

  17. Have the equipment educational materials, forms Snap the ball/start the play Help initiate conversation

  18. Timing of conversations Annual exam Initiate if involved family members present Post hospitalization When other family members/friends ill

  19. Complete documentation Complete forms Follow up with appropriate patients Give the practice feedback

  20. Advance Directives are stable Physicians can support the conversation CPT coding Springboard for other health plans

  21. CaPOLST.org Caringcommunity.org Prepareforyourcare.org Go Wish cards Woodland Healthcare Advance Care Planning Discussion 530 668 2600 Ask for ACP Class under Internal Medicine

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