Customer Relations Practices in Academic Institutions: A Focus on Quality Assurance and SERVICOM at UNILAG

Presented by Dr. A.E. Omotayo, this document explores the importance of customer-centric practices in academic institutions, specifically focusing on Quality Assurance and SERVICOM at the University of Lagos (UNILAG). The purpose is to instill a high level of commitment to vision, mission, and value

0 views • 31 slides