The Consumer Protection Act 2019 and its aim to protect consumers' rights. Explore a comparative study of the 1986 and 2019 acts, the establishment of a Central Consumer Protection Authority, simplified dispute resolution mechanisms, and the liability of businesses for defective products or services

9 views • 18 slides

The Office of the Consumer Protector (OCP) plays a vital role in safeguarding consumer rights and regulating business practices in the Western Cape province. Established under legislative schemes, including the Western Cape Unfair Business Practices Act and the Consumer Protection Act, the OCP ensur

3 views • 27 slides

Explore the role of institutions like the Financial Conduct Authority and Financial Ombudsman Service in safeguarding consumers in personal finance. Learn about the Financial Services Compensation Scheme and why consumer protection is crucial. Discover insights on banking practices through the lens

0 views • 12 slides

Iridium offers a comprehensive service to guide financial firms in complying with the Consumer Duty regulations introduced by the FCA. The Consumer Duty entails new rules and outcomes that firms must adhere to, with a focus on customer-centric practices and responsible business operations. Iridium's

2 views • 5 slides

Parliament conducted public hearings on the Housing Consumer Protection Bill 2021 to gather feedback and address common concerns raised by communities across provinces. Key issues included registration requirements for local builders, training for inspectors, coverage of dwelling units, and subcontr

0 views • 29 slides

The Consumer Protection Act 2019, replacing the 1986 Act, addresses modern consumer challenges in the digital age. It safeguards consumer rights, ensures product/service safety, and aims at effective dispute resolution. Consumers are empowered with rights and protection against unfair trade practice

0 views • 21 slides

Learn about resolving legal issues related to financial abuse, consumer credit law, crafting financial hardship requests, negotiating with creditors, getting specialist legal advice, and testing your knowledge on financial matters. Gain insights into consumer credit law, the National Consumer Credit

0 views • 67 slides

The design of a marketing program starts with understanding consumer behavior. Consumers, as the end users, play a crucial role in shaping market trends. Producers seek insights into consumer personas, market behaviors, and influencing factors. Management focuses on the consequences of consumer beha

2 views • 26 slides

The system of merger control in Zambia, established in 1997 under the Competition and Consumer Protection Act, aims to regulate mergers to prevent market dominance and adverse effects on competition. Merger regulation objectives include safeguarding competition, preventing anti-competitive behavior,

0 views • 29 slides

The Consumer Protection Act, 2019 aims to provide efficient resolution of consumer disputes and enforce consumer rights. It replaced the 1986 Act and includes new provisions such as online consumer protection, product liability, and expanded definitions of goods and services. The Act covers aspects

0 views • 25 slides

Institute of Eastern and Southern Africa emphasizes the importance of financial literacy and consumer protection post the global financial crisis. Financial consumer protection ensures fair treatment, transparency, and effective recourse mechanisms for clients. It complements financial literacy and

3 views • 17 slides

The Consumer Council of Zimbabwe, founded in 1955, strives to advocate for consumer rights and promote fair trade practices. They work towards empowering consumers and ensuring their voices are heard in economic decisions. With a vision for fair deals and a mission for consumer protection, CCZ pushe

0 views • 19 slides

The Right to Representation in consumer rights allows consumers to be heard and ensures their interests are considered in various forums. In India, the Consumer Protection Act of 1986 recognized this right and established Consumer Protection Councils at different levels. These councils play a crucia

0 views • 13 slides

Gain insights into Consumer Protection Act 1986 and its significance in safeguarding consumer rights. Learn about the definition of a consumer, scope of the act, and the provisions for resolving consumer disputes. Explore how these laws aim to prevent consumer exploitation and promote fair trade pra

0 views • 15 slides

Zimbabwe faces challenges in protecting consumer rights due to the lack of definitive legal mechanisms. The absence of a Consumer Protection Act has led to unsustainable practices, arbitrary actions, and limited redress for consumers. The country lags in upholding consumer rights compared to regiona

0 views • 14 slides

Exploring the relevance of consumer protection in the digital economy, this content delves into defining the digital economy, top countries in retail internet sales, and initiatives like the CARICOM Model Consumer Protection Bill. It addresses issues of jurisdiction in cross-border transactions and

0 views • 9 slides

The ITU Digital Consumer Forum 2019 in Mbabane, Eswatini, focuses on powering digital Africa through data protection, consumer privacy, trust, and security. With the digital economy rapidly growing, the workshop aims to address specific challenges in Africa, promote collaboration, and strengthen con

1 views • 9 slides

Insights from a joint public roundtable on consumer access to financial records highlighted key points such as regulatory requirements under Dodd-Frank Act section 1033, market practices in leveraging consumer data, examples of use cases for consumer data, and stakeholder developments. The discussio

0 views • 12 slides

Safeguarding Consumers in the Digital World involves the Office for Consumer Affairs in Malta working to educate consumers, mediate complaints, enforce legislation, and actively participate in the Consumer Protection Cooperation Network established by the European Commission. Through initiatives lik

0 views • 17 slides

Consumption is the cornerstone of economic activity, encompassing daily purchases and services. Over time, consumer protection rights have evolved to safeguard consumers. The transition from "Caveat Emptor" to "Caveat Venditor" reflects a paradigm shift in buyer-seller responsibilities. Internationa

1 views • 13 slides

Zimbabwe currently lacks a definitive consumer protection mechanism at law, relying on the goodwill of service providers. The Consumer Council of Zimbabwe (CCZ) operates without legal enforcement powers, primarily focusing on consumer education. The country can benefit from adopting the UN Guideline

0 views • 20 slides

An investigation plan is crucial in handling consumer protection cases in Malawi. This plan aids investigators in staying focused, identifying viable avenues, using resources effectively, anticipating issues, and adhering to set timelines. The process involves receiving complaints or initiating inve

0 views • 14 slides

The Consumer Protection Act, 1986 applies to all of India except Jammu and Kashmir, while the Consumer Protection (Rajasthan) Rule, 1987 is specific to Rajasthan. The rules define key terms differently and have variations in the terms of service for members of the District Forum and State Commission

0 views • 15 slides

The Mortgage and Protection Event discussed the new FCA Consumer Duty rules and guidance, emphasizing the importance of good consumer outcomes. Mortgage intermediary firms need to assess their current practices against the new standards to ensure fair treatment and monitoring of outcomes. The scope

3 views • 12 slides

The National Telecom Regulatory Authority (NTRA) in Egypt is dedicated to regulating the telecom sector, ensuring consumer rights, promoting competition, and preventing monopolistic practices. Through various initiatives, such as consumer protection announcements, service brochures, and monitoring d

0 views • 11 slides

Assessing consumer engagement levels within an organization based on consumer input, involvement, partnership, shared leadership, co-design practices, equity principles, workforce diversity, systems for capturing consumer views, and responsiveness to consumer feedback. The framework evaluates curren

0 views • 12 slides

Explore the realms of identity theft, consumer protection laws, and fraud prevention strategies. Learn about consumer rights and responsibilities, ways to avoid financial scams, and agencies providing assistance. Discover the importance of safeguarding personal information to prevent fraud and ident

0 views • 21 slides

Located in Livingstone, Zambia, this organization advocates for sound competition and consumer protection policies to safeguard consumer interests. They enforce the Consumer Protection Act of 2010 and the Competition Act of 2009, aiming to promote fair trade practices and prevent abuse of dominance

0 views • 11 slides

The National Consumer Tribunal in South Africa plays a crucial role in enforcing consumer protection laws and ensuring redress for consumers. The presentation outlines the genesis of the current consumer protection framework in South Africa, highlighting the need for empowering mechanisms and struct

0 views • 20 slides

The Consumer Protection Act, 2019 aims to safeguard consumer interests and streamline dispute resolution. Chartered accountants can play a crucial role in ensuring compliance and protecting consumer rights under this Act, which applies across India except Jammu and Kashmir. The Act defines consumers

0 views • 53 slides

Consumer protection laws play a vital role in safeguarding the rights of consumers and regulating interactions between consumers and businesses. The Consumer Protection Act, 1986, ensures strict liability for manufacturers and service providers in cases of defective goods or deficient services. This

0 views • 34 slides

The Consumer Protection Act of 1986 aims to safeguard the interests of consumers by imposing liability on manufacturers and service providers. This act holds significance in ensuring consumer rights, covering goods, services, and unfair trade practices. Learn about its history, features, and the imp

0 views • 21 slides

Consumer protection in the context of monopoly environments presents unique challenges and requires specific actions. Professor Stephen Littlechild highlights the importance of competition as the most effective means of protecting consumers. In situations where there is a single supplier, such as in

0 views • 9 slides

The Consumer Privacy Rights and Regulations Act (CPRA) addresses the asymmetry of information between consumers and businesses, aiming to empower consumers to control their personal data and ensure transparency and accountability in data use practices. It emphasizes the need for stronger laws to pro

0 views • 14 slides

Dr. Selinah Peters presented on the importance of competition for consumers in Botswana at the Second National Stakeholders Conference on Competition. The Botswana Consumer Coalition advocates for consumer rights, expecting fair competition to enhance consumer well-being and economic growth. However

0 views • 14 slides

The Competition and Consumer Protection Commission discusses basic principles, remedies under the CCPA, and guidelines on setting fines for violations. Remedies must be fair and proportionate, including both financial and non-financial options. The CCPA provides various remedies and penalties for co

0 views • 9 slides

The Sixth Annual African Dialogue Consumer Protection Conference held in Lilongwe, Malawi in September 2014 shed light on the challenges faced by Ghana's consumer protection policies. Irene Aborchie-Nyahe, a legal consultant, highlighted the gaps in Ghana's legislative framework, lack of effective i

0 views • 14 slides

The Taskforce on Federal Consumer Financial Law, inspired by a historical commission, aims to develop recommendations through transparent engagement. Topics include the legal framework of consumer protection, consumer information and education, and competition and innovation in the marketplace.

0 views • 8 slides

Consumer Protection encompasses laws and organizations ensuring consumer rights, fair trade, and accurate information in the marketplace. The objectives include safeguarding health, educating consumers, providing complaint resolution, and promoting consumer organizations. Consumers have rights to sa

0 views • 20 slides

This study explores the impact of consumer financial disclosure on savings accounts, investigating the importance of design and presentation. It questions whether optimized disclosures can enhance consumer outcomes and delves into the challenges posed by consumer inertia. The UK savings market backg

0 views • 24 slides