Understanding Critical to Customer (CTC) and Critical to Quality (CTQ)
Quality is determined by meeting customer needs. Critical to Customer (CTC) Flowdown translates these needs into Critical to Quality (CTQ) aspects. This tool helps organizations identify what is critical to meet customer expectations, serving as a communication tool and guiding improvement projects.
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Advanced Quality Engineering Course at Eastern Mediterranean University
The Advanced Quality Engineering course at Eastern Mediterranean University covers topics such as statistical process control, control charts, quality improvement, experimental design, acceptance sampling, and more. Students will explore various quality characteristics, CTQ parameters, and statistic
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Understanding Failure Modes and Effects Analysis (FMEA) Training
Failure Modes and Effects Analysis (FMEA) is a methodology that helps in process improvement by identifying and eliminating concerns early in the development of a process or design. It aims to improve customer satisfaction, manage risks, and prevent defects. Training objectives include understanding
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Understanding Critical Customer Needs for Project Success
Explore the concept of Critical to Customer (CTC) by identifying the essential features necessary to satisfy both internal and external customers. Learn how to apply techniques like CTC Flowdown and determine Critical to Quality (CTQ) factors. Discover how to develop a CTC tree to link project outpu
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Understanding Process Sigma and Six Sigma in Dairy Plant Management
Process Sigma and Six Sigma are key measures of process capability in Dairy Plant Management, indicating the level of defects and quality. CTQ features help in maintaining critical quality aspects to meet customer expectations. Learn how to calculate process Sigma and Sigma level in the context of a
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