Consumer Protection Act 2019
The Consumer Protection Act 2019 and its aim to protect consumers' rights. Explore a comparative study of the 1986 and 2019 acts, the establishment of a Central Consumer Protection Authority, simplified dispute resolution mechanisms, and the liability of businesses for defective products or services
9 views • 18 slides
Office of the Consumer Protector: Ensuring Business Regulation in Western Cape
The Office of the Consumer Protector (OCP) plays a vital role in safeguarding consumer rights and regulating business practices in the Western Cape province. Established under legislative schemes, including the Western Cape Unfair Business Practices Act and the Consumer Protection Act, the OCP ensur
3 views • 27 slides
Understanding Consumer Protection in Personal Finance
Explore the role of institutions like the Financial Conduct Authority and Financial Ombudsman Service in safeguarding consumers in personal finance. Learn about the Financial Services Compensation Scheme and why consumer protection is crucial. Discover insights on banking practices through the lens
0 views • 12 slides
Insights from Public Hearings on Housing Consumer Protection Bill 2021
Parliament conducted public hearings on the Housing Consumer Protection Bill 2021 to gather feedback and address common concerns raised by communities across provinces. Key issues included registration requirements for local builders, training for inspectors, coverage of dwelling units, and subcontr
0 views • 29 slides
Approaches to the study of Human Rights
The Marxist perspective on human rights emphasizes social rights over individual rights, viewing the full realization of self within society. Marx connects bourgeois society with human rights, highlighting how exploitation under capitalism alienates individuals. In contrast, the Third World perspect
5 views • 19 slides
Understanding the Consumer Protection Act 2019
The Consumer Protection Act 2019, replacing the 1986 Act, addresses modern consumer challenges in the digital age. It safeguards consumer rights, ensures product/service safety, and aims at effective dispute resolution. Consumers are empowered with rights and protection against unfair trade practice
0 views • 21 slides
Resolving Financial Abuse: Legal Issues and Consumer Credit Law
Learn about resolving legal issues related to financial abuse, consumer credit law, crafting financial hardship requests, negotiating with creditors, getting specialist legal advice, and testing your knowledge on financial matters. Gain insights into consumer credit law, the National Consumer Credit
0 views • 67 slides
Understanding Human Rights: Overview and Evolution
Human rights encompass various aspects such as human needs, generations of rights, individual status, and the indivisibility of rights. Dr. Anna Ledzi ska-Simon discusses the translation of human needs into rights, the historical evolution of rights across generations, individual rights according to
3 views • 17 slides
Understanding Human Rights in Queensland Government Work
The Human Rights Act of 2019 in Queensland outlines protected rights such as equality, freedom of expression, and fair trial. All public service employees must adhere to these rights, ensuring decisions and actions respect human rights. This act applies to everyone in the Queensland Government, with
1 views • 13 slides
Understanding Consumer Behavior in Marketing
The design of a marketing program starts with understanding consumer behavior. Consumers, as the end users, play a crucial role in shaping market trends. Producers seek insights into consumer personas, market behaviors, and influencing factors. Management focuses on the consequences of consumer beha
2 views • 26 slides
Merger Control in Zambia: Regulations and Rationale
The system of merger control in Zambia, established in 1997 under the Competition and Consumer Protection Act, aims to regulate mergers to prevent market dominance and adverse effects on competition. Merger regulation objectives include safeguarding competition, preventing anti-competitive behavior,
0 views • 29 slides
Overview of the Consumer Protection Act, 2019
The Consumer Protection Act, 2019 aims to provide efficient resolution of consumer disputes and enforce consumer rights. It replaced the 1986 Act and includes new provisions such as online consumer protection, product liability, and expanded definitions of goods and services. The Act covers aspects
0 views • 25 slides
Financial Consumer Protection Initiatives in Eastern and Southern Africa
Institute of Eastern and Southern Africa emphasizes the importance of financial literacy and consumer protection post the global financial crisis. Financial consumer protection ensures fair treatment, transparency, and effective recourse mechanisms for clients. It complements financial literacy and
3 views • 17 slides
Understanding the General Data Protection Regulation (GDPR) and Data Protection Bill
The General Data Protection Regulation (GDPR) is a set of rules aimed at safeguarding individuals' personal data and privacy rights, with key changes from the previous Data Protection Act 1998. The GDPR introduces transparency, consent requirements, enhanced individual rights, breach notifications,
3 views • 40 slides
Consumer Council of Zimbabwe: Empowering Consumers for Fairness
The Consumer Council of Zimbabwe, founded in 1955, strives to advocate for consumer rights and promote fair trade practices. They work towards empowering consumers and ensuring their voices are heard in economic decisions. With a vision for fair deals and a mission for consumer protection, CCZ pushe
0 views • 19 slides
Understanding the Right to Representation in Consumer Protection
The Right to Representation in consumer rights allows consumers to be heard and ensures their interests are considered in various forums. In India, the Consumer Protection Act of 1986 recognized this right and established Consumer Protection Councils at different levels. These councils play a crucia
0 views • 13 slides
Understanding Consumer Protection Laws in Business with Dr. Samir Kumar Panigrahi
Gain insights into Consumer Protection Act 1986 and its significance in safeguarding consumer rights. Learn about the definition of a consumer, scope of the act, and the provisions for resolving consumer disputes. Explore how these laws aim to prevent consumer exploitation and promote fair trade pra
0 views • 15 slides
Challenges of Consumer Rights Protection in Zimbabwe
Zimbabwe faces challenges in protecting consumer rights due to the lack of definitive legal mechanisms. The absence of a Consumer Protection Act has led to unsustainable practices, arbitrary actions, and limited redress for consumers. The country lags in upholding consumer rights compared to regiona
0 views • 14 slides
Consumer Protection in the Digital Economy: Challenges and Solutions
Exploring the relevance of consumer protection in the digital economy, this content delves into defining the digital economy, top countries in retail internet sales, and initiatives like the CARICOM Model Consumer Protection Bill. It addresses issues of jurisdiction in cross-border transactions and
0 views • 9 slides
World Consumer Rights Day 2018: Making Digital Marketplaces Fairer
World Consumer Rights Day is an annual event that highlights the importance of consumer rights globally. The focus in 2018 is on making digital marketplaces fairer, addressing issues like ensuring access to secure internet services, protection against online scams, and promoting fair business practi
0 views • 13 slides
Empowering Digital Africa: Consumer Privacy and Data Protection
The ITU Digital Consumer Forum 2019 in Mbabane, Eswatini, focuses on powering digital Africa through data protection, consumer privacy, trust, and security. With the digital economy rapidly growing, the workshop aims to address specific challenges in Africa, promote collaboration, and strengthen con
1 views • 9 slides
Understanding Consumer Access to Financial Records: Insights from Stakeholder Roundtable
Insights from a joint public roundtable on consumer access to financial records highlighted key points such as regulatory requirements under Dodd-Frank Act section 1033, market practices in leveraging consumer data, examples of use cases for consumer data, and stakeholder developments. The discussio
0 views • 12 slides
Importance of Consumer Protection in Economic Activities
Consumption is the cornerstone of economic activity, encompassing daily purchases and services. Over time, consumer protection rights have evolved to safeguard consumers. The transition from "Caveat Emptor" to "Caveat Venditor" reflects a paradigm shift in buyer-seller responsibilities. Internationa
1 views • 13 slides
Challenges and Progress in Consumer Protection in Zimbabwe
Zimbabwe currently lacks a definitive consumer protection mechanism at law, relying on the goodwill of service providers. The Consumer Council of Zimbabwe (CCZ) operates without legal enforcement powers, primarily focusing on consumer education. The country can benefit from adopting the UN Guideline
0 views • 20 slides
Challenges and Progress in 1920s American Civil Rights Movement
The 1920s in America saw significant changes in civil rights, women's movement, and prohibition. Civil rights encompass personal freedoms guaranteed by the U.S. Constitution, including freedom of speech, voting rights, and protection from discrimination. Violations of civil rights have occurred thro
1 views • 42 slides
Investigating Consumer Protection Cases in Malawi
An investigation plan is crucial in handling consumer protection cases in Malawi. This plan aids investigators in staying focused, identifying viable avenues, using resources effectively, anticipating issues, and adhering to set timelines. The process involves receiving complaints or initiating inve
0 views • 14 slides
Understanding Consumer Protection Remedies and Enforcement Mechanisms
Explore the key aspects of consumer protection remedies and enforcement mechanisms, including their purposes, types, effectiveness, and application against wrongdoers like fraudsters. Learn about injunctive relief, monetary remedies, compliance monitoring, and more to ensure consumer rights are safe
1 views • 18 slides
Comparison of Consumer Protection Acts: 1986 vs Rajasthan Rule 1987
The Consumer Protection Act, 1986 applies to all of India except Jammu and Kashmir, while the Consumer Protection (Rajasthan) Rule, 1987 is specific to Rajasthan. The rules define key terms differently and have variations in the terms of service for members of the District Forum and State Commission
0 views • 15 slides
Understanding Consumer Duty in Mortgage and Protection
The Mortgage and Protection Event discussed the new FCA Consumer Duty rules and guidance, emphasizing the importance of good consumer outcomes. Mortgage intermediary firms need to assess their current practices against the new standards to ensure fair treatment and monitoring of outcomes. The scope
3 views • 12 slides
Protecting Consumer Rights in Telecommunications Sector
The National Telecom Regulatory Authority (NTRA) in Egypt is dedicated to regulating the telecom sector, ensuring consumer rights, promoting competition, and preventing monopolistic practices. Through various initiatives, such as consumer protection announcements, service brochures, and monitoring d
0 views • 11 slides
Consumer Engagement and Partnership Framework Assessment
Assessing consumer engagement levels within an organization based on consumer input, involvement, partnership, shared leadership, co-design practices, equity principles, workforce diversity, systems for capturing consumer views, and responsiveness to consumer feedback. The framework evaluates curren
0 views • 12 slides
Protect Yourself: Identity Theft and Consumer Protection Insights
Explore the realms of identity theft, consumer protection laws, and fraud prevention strategies. Learn about consumer rights and responsibilities, ways to avoid financial scams, and agencies providing assistance. Discover the importance of safeguarding personal information to prevent fraud and ident
0 views • 21 slides
Evolution of Human Rights: From Ancient Times to Modern Era
Throughout history, ideas of rights and liberty have evolved, leading to the recognition of universal human rights in the modern sense. The concept of human rights can be traced back to significant historical events such as the English Bill of Rights, the Virginia Declaration of 1776, and the French
0 views • 7 slides
Consumer Advocacy and Competition Policy in Seychelles
Located in Livingstone, Zambia, this organization advocates for sound competition and consumer protection policies to safeguard consumer interests. They enforce the Consumer Protection Act of 2010 and the Competition Act of 2009, aiming to promote fair trade practices and prevent abuse of dominance
0 views • 11 slides
Human Rights and Citizenship Rights in Leisure, Sport, and Tourism: A Historical Perspective
This text delves into the intersection of human rights, citizenship rights, and leisure activities like sports and tourism. It explores the definitions, history, and declarations related to human rights, emphasizing the importance of allowing individuals the freedom to pursue leisure activities with
0 views • 20 slides
Overview of International Human Rights Law and Treaties
This comprehensive overview delves into the foundations of international human rights law, exploring key documents such as the Universal Declaration of Human Rights, the International Bill of Rights, and various human rights treaties addressing discrimination, women's rights, children's rights, migr
0 views • 27 slides
Empowering Consumer Protection and Redress in South Africa
The National Consumer Tribunal in South Africa plays a crucial role in enforcing consumer protection laws and ensuring redress for consumers. The presentation outlines the genesis of the current consumer protection framework in South Africa, highlighting the need for empowering mechanisms and struct
0 views • 20 slides
Opportunities for Chartered Accountants under Consumer Protection Act
The Consumer Protection Act, 2019 aims to safeguard consumer interests and streamline dispute resolution. Chartered accountants can play a crucial role in ensuring compliance and protecting consumer rights under this Act, which applies across India except Jammu and Kashmir. The Act defines consumers
0 views • 53 slides
Understanding the Consumer Protection Act: A Comprehensive Overview
Consumer protection laws play a vital role in safeguarding the rights of consumers and regulating interactions between consumers and businesses. The Consumer Protection Act, 1986, ensures strict liability for manufacturers and service providers in cases of defective goods or deficient services. This
0 views • 34 slides
Understanding the Consumer Protection Act of 1986: A Comprehensive Overview
The Consumer Protection Act of 1986 aims to safeguard the interests of consumers by imposing liability on manufacturers and service providers. This act holds significance in ensuring consumer rights, covering goods, services, and unfair trade practices. Learn about its history, features, and the imp
0 views • 21 slides