Consumer rights - PowerPoint PPT Presentation


Office of the Consumer Protector: Ensuring Business Regulation in Western Cape

The Office of the Consumer Protector (OCP) plays a vital role in safeguarding consumer rights and regulating business practices in the Western Cape province. Established under legislative schemes, including the Western Cape Unfair Business Practices Act and the Consumer Protection Act, the OCP ensur

3 views • 27 slides


Approaches to the study of Human Rights

The Marxist perspective on human rights emphasizes social rights over individual rights, viewing the full realization of self within society. Marx connects bourgeois society with human rights, highlighting how exploitation under capitalism alienates individuals. In contrast, the Third World perspect

5 views • 19 slides



Understanding the Consumer Protection Act 2019

The Consumer Protection Act 2019, replacing the 1986 Act, addresses modern consumer challenges in the digital age. It safeguards consumer rights, ensures product/service safety, and aims at effective dispute resolution. Consumers are empowered with rights and protection against unfair trade practice

0 views • 21 slides


Resolving Financial Abuse: Legal Issues and Consumer Credit Law

Learn about resolving legal issues related to financial abuse, consumer credit law, crafting financial hardship requests, negotiating with creditors, getting specialist legal advice, and testing your knowledge on financial matters. Gain insights into consumer credit law, the National Consumer Credit

0 views • 67 slides


Understanding Human Rights: Overview and Evolution

Human rights encompass various aspects such as human needs, generations of rights, individual status, and the indivisibility of rights. Dr. Anna Ledzi ska-Simon discusses the translation of human needs into rights, the historical evolution of rights across generations, individual rights according to

3 views • 17 slides


Understanding Human Rights in Queensland Government Work

The Human Rights Act of 2019 in Queensland outlines protected rights such as equality, freedom of expression, and fair trial. All public service employees must adhere to these rights, ensuring decisions and actions respect human rights. This act applies to everyone in the Queensland Government, with

2 views • 13 slides


Understanding Consumer Behavior in Marketing

The design of a marketing program starts with understanding consumer behavior. Consumers, as the end users, play a crucial role in shaping market trends. Producers seek insights into consumer personas, market behaviors, and influencing factors. Management focuses on the consequences of consumer beha

2 views • 26 slides


Overview of the Consumer Protection Act, 2019

The Consumer Protection Act, 2019 aims to provide efficient resolution of consumer disputes and enforce consumer rights. It replaced the 1986 Act and includes new provisions such as online consumer protection, product liability, and expanded definitions of goods and services. The Act covers aspects

0 views • 25 slides


Consumer Council of Zimbabwe: Empowering Consumers for Fairness

The Consumer Council of Zimbabwe, founded in 1955, strives to advocate for consumer rights and promote fair trade practices. They work towards empowering consumers and ensuring their voices are heard in economic decisions. With a vision for fair deals and a mission for consumer protection, CCZ pushe

0 views • 19 slides


Understanding the Right to Representation in Consumer Protection

The Right to Representation in consumer rights allows consumers to be heard and ensures their interests are considered in various forums. In India, the Consumer Protection Act of 1986 recognized this right and established Consumer Protection Councils at different levels. These councils play a crucia

0 views • 13 slides


Understanding Consumer Protection Laws in Business with Dr. Samir Kumar Panigrahi

Gain insights into Consumer Protection Act 1986 and its significance in safeguarding consumer rights. Learn about the definition of a consumer, scope of the act, and the provisions for resolving consumer disputes. Explore how these laws aim to prevent consumer exploitation and promote fair trade pra

0 views • 15 slides


Challenges of Consumer Rights Protection in Zimbabwe

Zimbabwe faces challenges in protecting consumer rights due to the lack of definitive legal mechanisms. The absence of a Consumer Protection Act has led to unsustainable practices, arbitrary actions, and limited redress for consumers. The country lags in upholding consumer rights compared to regiona

0 views • 14 slides


Consumer Protection in the Digital Economy: Challenges and Solutions

Exploring the relevance of consumer protection in the digital economy, this content delves into defining the digital economy, top countries in retail internet sales, and initiatives like the CARICOM Model Consumer Protection Bill. It addresses issues of jurisdiction in cross-border transactions and

0 views • 9 slides


World Consumer Rights Day 2018: Making Digital Marketplaces Fairer

World Consumer Rights Day is an annual event that highlights the importance of consumer rights globally. The focus in 2018 is on making digital marketplaces fairer, addressing issues like ensuring access to secure internet services, protection against online scams, and promoting fair business practi

0 views • 13 slides


Understanding Consumer Access to Financial Records: Insights from Stakeholder Roundtable

Insights from a joint public roundtable on consumer access to financial records highlighted key points such as regulatory requirements under Dodd-Frank Act section 1033, market practices in leveraging consumer data, examples of use cases for consumer data, and stakeholder developments. The discussio

0 views • 12 slides


Consumer Rights and ICT: Empowering Consumers Through Information and Communication Technology

Ensuring consumer rights, such as access to basic needs, safety, information, choice, and education, is crucial in today's society. Information and Communication Technology (ICT) plays a significant role in empowering consumers by providing access to information, promoting safety, facilitating infor

1 views • 20 slides


Importance of Consumer Protection in Economic Activities

Consumption is the cornerstone of economic activity, encompassing daily purchases and services. Over time, consumer protection rights have evolved to safeguard consumers. The transition from "Caveat Emptor" to "Caveat Venditor" reflects a paradigm shift in buyer-seller responsibilities. Internationa

1 views • 13 slides


Challenges and Progress in Consumer Protection in Zimbabwe

Zimbabwe currently lacks a definitive consumer protection mechanism at law, relying on the goodwill of service providers. The Consumer Council of Zimbabwe (CCZ) operates without legal enforcement powers, primarily focusing on consumer education. The country can benefit from adopting the UN Guideline

0 views • 20 slides


Challenges and Progress in 1920s American Civil Rights Movement

The 1920s in America saw significant changes in civil rights, women's movement, and prohibition. Civil rights encompass personal freedoms guaranteed by the U.S. Constitution, including freedom of speech, voting rights, and protection from discrimination. Violations of civil rights have occurred thro

1 views • 42 slides


Investigating Consumer Protection Cases in Malawi

An investigation plan is crucial in handling consumer protection cases in Malawi. This plan aids investigators in staying focused, identifying viable avenues, using resources effectively, anticipating issues, and adhering to set timelines. The process involves receiving complaints or initiating inve

0 views • 14 slides


Understanding Consumer Duty in Mortgage and Protection

The Mortgage and Protection Event discussed the new FCA Consumer Duty rules and guidance, emphasizing the importance of good consumer outcomes. Mortgage intermediary firms need to assess their current practices against the new standards to ensure fair treatment and monitoring of outcomes. The scope

3 views • 12 slides


Protecting Consumer Rights in Telecommunications Sector

The National Telecom Regulatory Authority (NTRA) in Egypt is dedicated to regulating the telecom sector, ensuring consumer rights, promoting competition, and preventing monopolistic practices. Through various initiatives, such as consumer protection announcements, service brochures, and monitoring d

0 views • 11 slides


Consumer Engagement and Partnership Framework Assessment

Assessing consumer engagement levels within an organization based on consumer input, involvement, partnership, shared leadership, co-design practices, equity principles, workforce diversity, systems for capturing consumer views, and responsiveness to consumer feedback. The framework evaluates curren

0 views • 12 slides


Evolution of Human Rights: From Ancient Times to Modern Era

Throughout history, ideas of rights and liberty have evolved, leading to the recognition of universal human rights in the modern sense. The concept of human rights can be traced back to significant historical events such as the English Bill of Rights, the Virginia Declaration of 1776, and the French

0 views • 7 slides


Consumer Advocacy and Competition Policy in Seychelles

Located in Livingstone, Zambia, this organization advocates for sound competition and consumer protection policies to safeguard consumer interests. They enforce the Consumer Protection Act of 2010 and the Competition Act of 2009, aiming to promote fair trade practices and prevent abuse of dominance

0 views • 11 slides


Human Rights and Citizenship Rights in Leisure, Sport, and Tourism: A Historical Perspective

This text delves into the intersection of human rights, citizenship rights, and leisure activities like sports and tourism. It explores the definitions, history, and declarations related to human rights, emphasizing the importance of allowing individuals the freedom to pursue leisure activities with

0 views • 20 slides


Overview of International Human Rights Law and Treaties

This comprehensive overview delves into the foundations of international human rights law, exploring key documents such as the Universal Declaration of Human Rights, the International Bill of Rights, and various human rights treaties addressing discrimination, women's rights, children's rights, migr

0 views • 27 slides


Empowering Consumer Protection and Redress in South Africa

The National Consumer Tribunal in South Africa plays a crucial role in enforcing consumer protection laws and ensuring redress for consumers. The presentation outlines the genesis of the current consumer protection framework in South Africa, highlighting the need for empowering mechanisms and struct

0 views • 20 slides


Opportunities for Chartered Accountants under Consumer Protection Act

The Consumer Protection Act, 2019 aims to safeguard consumer interests and streamline dispute resolution. Chartered accountants can play a crucial role in ensuring compliance and protecting consumer rights under this Act, which applies across India except Jammu and Kashmir. The Act defines consumers

0 views • 53 slides


Understanding the Consumer Protection Act: A Comprehensive Overview

Consumer protection laws play a vital role in safeguarding the rights of consumers and regulating interactions between consumers and businesses. The Consumer Protection Act, 1986, ensures strict liability for manufacturers and service providers in cases of defective goods or deficient services. This

0 views • 34 slides


Understanding the Consumer Protection Act of 1986: A Comprehensive Overview

The Consumer Protection Act of 1986 aims to safeguard the interests of consumers by imposing liability on manufacturers and service providers. This act holds significance in ensuring consumer rights, covering goods, services, and unfair trade practices. Learn about its history, features, and the imp

0 views • 21 slides


Challenges and Solutions in Consumer Protection within Monopoly Environments

Consumer protection in the context of monopoly environments presents unique challenges and requires specific actions. Professor Stephen Littlechild highlights the importance of competition as the most effective means of protecting consumers. In situations where there is a single supplier, such as in

0 views • 9 slides


Consumer Privacy Rights and Regulations Act (CPRA) Overview

The Consumer Privacy Rights and Regulations Act (CPRA) addresses the asymmetry of information between consumers and businesses, aiming to empower consumers to control their personal data and ensure transparency and accountability in data use practices. It emphasizes the need for stronger laws to pro

0 views • 14 slides


Competition and Consumer Rights in Botswana

Dr. Selinah Peters presented on the importance of competition for consumers in Botswana at the Second National Stakeholders Conference on Competition. The Botswana Consumer Coalition advocates for consumer rights, expecting fair competition to enhance consumer well-being and economic growth. However

0 views • 14 slides


The Significance of Human Rights in the Modern World

Human rights are fundamental rights that belong to all individuals, are inalienable, indivisible, interconnected, and should be respected without prejudice. The Universal Declaration of Human Rights, adopted in 1948 after WWII by the United Nations, is a crucial milestone document emphasizing human

0 views • 5 slides


Improving Consumer Protection in Ghana: Insights from the Sixth Annual African Dialogue Consumer Protection Conference

The Sixth Annual African Dialogue Consumer Protection Conference held in Lilongwe, Malawi in September 2014 shed light on the challenges faced by Ghana's consumer protection policies. Irene Aborchie-Nyahe, a legal consultant, highlighted the gaps in Ghana's legislative framework, lack of effective i

0 views • 14 slides


Enhancing Transparency in Human Rights Performance Measurement

This information focuses on initiatives like the Human Rights Measurement Initiative (HRMI) that aim to provide new data for researching and advocating human rights issues globally. The HRMI project, founded in 2015, collaborates with various stakeholders and is funded by philanthropic grants. It em

0 views • 19 slides


Consumer Rights Presentation for Retired Civil & Public Servants Association

Presentation by Peter Gibney, Information Officer, Dublin City Centre Citizens Information Service, covering consumer rights, when things go wrong. The event provides free, impartial, and confidential information on various state services and entitlements, including social welfare, employment rights

0 views • 19 slides


Understanding Consumer Protection: Rights, Act, and Objectives

Consumer Protection encompasses laws and organizations ensuring consumer rights, fair trade, and accurate information in the marketplace. The objectives include safeguarding health, educating consumers, providing complaint resolution, and promoting consumer organizations. Consumers have rights to sa

0 views • 20 slides


Understanding Human and Civil Rights in DIDD Services

Protecting the rights of individuals receiving Department of Intellectual and Developmental Disabilities (DIDD) services is essential. This training covers Title VI and individual rights under the Civil Rights Act of 1964, emphasizing equality and access to programs regardless of race, color, sex, d

1 views • 31 slides