Home Affairs Contact Centre Functioning Overview
Home Affairs Contact Centre (HACC) plays a vital role in managing complaints, queries, and compliments related to government services. Established in alignment with the DPSA framework, it aims to ensure effective service delivery and uphold the right of redress. The implementation of the HACC framew
0 views • 17 slides
Understanding Speech Acts and Events in Communication
Speech acts and events play a crucial role in communication by impacting how utterances are interpreted. Speech acts such as apologies, compliments, complaints, and invitations are performed through utterances, with the locutionary act producing linguistic expression, illocutionary act conveying com
0 views • 30 slides
Dialogue on Appreciation at an Art Exhibition
Two friends, Sakil and Rina, visit an art gallery and admire the paintings together. They engage in a dialogue appreciating the beauty, creativity, and talent showcased in the various artworks. The conversation reflects their admiration and respect for the artists' work, culminating in a heartfelt a
0 views • 8 slides
Effective Peer Editing Strategies for Better Writing
Learn the art of peer editing to enhance your writing skills. Discover the importance of staying focused, giving compliments, offering constructive suggestions, and making necessary corrections. Practice these strategies to create impactful written content.
0 views • 10 slides
Enhancing Social Skills for Better Connections
Understanding the importance of social skills in building relationships and promoting overall well-being. Explore practical tips like behaving like a social person, asking open-ended questions, encouraging others to talk, offering compliments, practicing good manners, and being mindful of body langu
0 views • 10 slides
Teaching Conversational Practices Through Compliments
Using guided induction to teach conversational practices such as compliments can enhance social interaction and language learning. This approach involves reflecting on textbooks, tools for teaching compliments, and implementing lesson plans to raise students' awareness of language. By leveraging aut
0 views • 20 slides
Ways to Be a Good Citizen and Make a Positive Impact
Explore simple yet impactful ways to contribute to society and be a better citizen. From picking up trash, giving compliments, helping classmates, to holding the door and sharing your umbrella - small acts of kindness can make a big difference in creating a more compassionate community.
0 views • 10 slides