Understanding Artificial Intelligence in Business and Management

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Examples of AI applications in business and management include AI-powered hiring platforms like Humantic AI and Apploi, specialized in recruiting healthcare professionals. The limitations of AI lie in handling soft skills, as noted by experts. Human intelligence is defined by its ability to create a variety of behaviors within system constraints. The concepts of AI, machine learning, and deep learning, along with neural networks, are explained, showcasing their use in mimicking human intelligence. Gartner's Hype Cycle for Artificial Intelligence reflects recent trends in the field.


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  1. Artificial Intelligence in Business and Management Vladan Devedzic CIBMEE 2021

  2. Examples of AI in business and management https://www.nibusinessinfo.co.uk/content/examples-artificial- intelligence-use-business AI-powered hiring platforms Humantic AI (and its extensions) Apploi (specialized in hiring healthcare professionals) Fortay (user interface details) for more details see this "The things that AI is not good at doing is soft skills" (S. Mondal)

  3. Defining human intelligence? Capability of creating a variety of behaviors, while complying with the givens of the system/environment Henrik H. Lund, U. of Southern Denmark

  4. AI, ML, DL AI Mimicking the intelligence or behavioral patterns of humans or any other living entity, using logic, rules, ML, DL,... ML Using mostly statistical techniques by which computers can "learn" from data (improve at tasks with experience), without using a complex set of different rules. Mainly based on training a model from datasets. DL Exposing multilayered neural networks to vast amounts of data in order to train them to perform image recognition, speech recognition and the like. After https://commons.wikimedia.org/wiki/File:AI-ML-DL.png

  5. NN, DNN Source: https://towardsdatascience.com/build-up-a-neural-network-with-python-7faea4561b31

  6. Gartner Hype Cycle Image source: https://www.gartner.com/en/research/methodologies/gartner-hype-cycle

  7. Image source: https://commons.wikimedia.org/wiki/File:Hype-Cycle-General.png

  8. Gartner Hype Cycle for Artificial Intelligence, 2017 Recent AI trends

  9. Gartner Hype Cycle for Artificial Intelligence, 2018 Recent AI trends

  10. Gartner Hype Cycle for Artificial Intelligence, 2019 Recent AI trends

  11. Recent AI trends Gartner Hype Cycle for Artificial Intelligence, 2020

  12. AI, business and managers Human-driven AI vs. autonomous AI Can robots replace managers ? Hiring AI experts ML engineers skills DBA, SQL, data wrangling, programming, security,... AI as a marketing term Model democratization YAGNI "You Aren't Gonna Need It" ?

  13. AI, business and managers Which data skills should you learn first (HBR) ? Data engineering skills collecting, storing, cleaning data AI ML, DL,... Source: https://hbr.org/2018/10/prioritize-which-data-skills-your-company-needs-with-this-2x2-matrix

  14. What they do not tell you... The fear of missing out Inferring/Predicting trivial things Inferring/Predicting non-actionable things

  15. Source: https://towardsdatascience.com/no-machine- learning-is-not-just-glorified-statistics-26d3952234e3 AI or...

  16. Source: http://www.commitstrip.com/en/ AI or...

  17. Source: https://twitter.com/ossia/status/1097804721295773696?lang=en AI or... When you're fundraising, it's AI. When you're hiring, it's ML. When you're implementing, it's logistic regression. Quincy Larson

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