Sensory Team Q&A Session Overview

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Ask JAN! Q&A: Sensory Team Edition
Ask JAN! Q&A: Sensory Team Edition
March 14, 2024
March 14, 2024
Teresa Goddard, Lead Consultant – Assistive Technology Services
Jose Gonzalez Lopez, Consultant – Sensory/Motor Teams
AskJAN.org
AskJAN.org
JAN is a service of the U.S. Department of Labor’s Office of Disability Employment Policy/ODEP.
JAN is a service of the U.S. Department of Labor’s Office of Disability Employment Policy/ODEP.
Training Overview
Ask JAN! Q&A: Sensory Team Edition
03/14/2024
JAN consultants offer one-on-one consultation to help brainstorm accommodation
ideas, provide practical guidance for addressing workplace accommodation issues,
and work as a partner in the accommodation process. During this Ask JAN! Q&A, the
JAN Sensory Team consulting staff will engage in an interactive discussion about
trending job accommodation and Americans with Disabilities Act (ADA) topics and will
field attendee questions related to sensory impairments, such as deafness, hearing aid
use, blindness, and low vision, and immunological and respiratory conditions, such as
allergies and asthma. The team will also discuss accommodation topics related to
interpreting and captioning, digital accessibility, technology for print and image access,
indoor air quality, and more.
60 minutes
2
Housekeeping
T
e
c
h
n
i
c
a
l
D
i
f
f
i
c
u
l
t
i
e
s
Use the Q&A feature,
Live Chat at
AskJAN.org, or email
Training@AskJAN.org
FAQ: JAN Webcasts
C
a
p
t
i
o
n
i
n
g
Use the closed
caption (CC) feature
or
captioning link
in chat
P
P
T
 
S
l
i
d
e
s
Link included in
webcast login email
and in the chat, or
go to this webcast
event from the
Training page at
AskJAN.org
Q
u
e
s
t
i
o
n
s
Use the Q&A feature
3
Agenda
About the Job Accommodation Network (JAN)
JAN Sensory Team Overview
Accommodation Topics and Live Q&A
Referrals and Resources
4
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JAN Overview
5
About the Job Accommodation Network
Established in 1983
National, free consulting service
Expert, trusted, confidential
guidance on job accommodations
and disability employment issues
A service of the U.S. Department
of Labor’s Office of Disability
Employment Policy/ODEP
6
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What does JAN’s
Sensory Team do?
7
Sensory Topics
Vision
Hearing
Deaf-Blind
Communication Disorders
Respiratory System, Allergies, and Immune System
Skin Conditions
Diabetes
8
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Common Sensory
Accommodation
Topics
9
Hearing Aids & Phones
Understand the type and features of the hearing
aid to ensure the options being considered will
work with them
Bluetooth-compatible hearing aid users can
benefit from a Bluetooth streaming device to
directly connect the phone and the hearing aid
together
Hearing aids users without Bluetooth features
may benefit from a “hearing aid-compatible”
headset
10
Interpreters
Choose an effective interpreter
Prepare setting
Background noise
Prepare participants
Provide material in advance when possible
Establish meeting etiquette expectations
Consider notetaking assistance
Interact directly with person who is deaf
Relax and use normal tone and speed
Respect interpreter’s professional judgement and ethics
11
Low Vision & Computer Monitors
Larger monitors and external screen magnifiers
are popular options but may not be long-term
solutions.
It can be helpful to adjust system settings to
increase the sizes of icons, text, and the mouse
pointer on screen.
The use of screen magnification software
(Zoomtext) and screen reading software (JAWS)
can also be very helpful to consider.
12
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Questions?
Use the Q&A Feature
13
Service Animals
Under Title I of the ADA, service and emotional support
animals may be a form of accommodation. This means
they are reviewed like all other accommodations.
Employers have the right to ensure the animal can
perform the task the individual needs them to do and
will not be a disturbance.
Title III of the ADA handles service animals differently.
Be aware of whether the work area is considered a
public space.
14
Allergies
Remove the allergen
Change cleaning products used, remove air
fresheners, increase frequency of cleanings
Remove employee from area
Move workstations, create latex-free zones within
hospitals, allow working from home
Reduce exposure as much as possible
Provide air purifiers, allow breaks away from area,
modify schedule if allergen is coming from
coworkers
15
Managing Conditions
Plan of Action
Plan in case of a reaction at work
Voluntary
Develop with employee
Time off for treatment/recovery
Accommodations to manage symptoms
and side effects
Modified schedule
Job Restructuring
Ergonomic management of fatigue
16
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More
Questions?
Use the Q&A Feature
17
undefined
Hot Topics in 2024
18
Sensory Team Hot Topics
AI as an Accommodation
Virtual Sighted Assistance
Accessible XR
Recording, Captioning, and Notetaking Tools
Telework and Return-to-Office Initiatives
19
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Common Referrals
and Resources
20
Sensory Team
—Common 
Referrals and Resources
State Assistive Technology (AT) Projects
The Rehabilitation Engineering and Assistive Technology Society
of North America (RESNA)
XR Access
Ventilation Mitigation Strategies
National Institute of Environmental Health Sciences (NIEHS) –
Indoor Air Quality
Clean Air in Buildings Challenge
21
AskJAN.org
By Audience, A to Z, ADA Library, Publications, Training
22
A to Z of Disabilities & Accommodations
23
Click on the tabs to
browse the index!
B
y
 
D
i
s
a
b
i
l
i
t
y
By Limitation
By Work-Related Function
By Topic
By Accommodation
23
Examples of Sensory A to Z Resources
A to Z: 
Allergies
A to Z: 
Blindness
 and A to Z: 
Low Vision
A to Z: 
Food Allergy
A to Z: 
Fragrance Sensitivity
A to Z: 
Hearing Impairment
 and A to Z: 
Deafness
A to Z: 
Long COVID
A to Z: 
Multiple Chemical Sensitivity
A to Z: 
Respiratory Impairment
A to Z: 
Speech-Language Impairment
24
ADA Library
Primary topics:
ADA Amendments Act (ADAAA)
General ADA topics
Employment (Title I)
Title I Regulations
Equal Employment Opportunity
Commission (EEOC) Guidance
Documents, Fact Sheets, Reports,
and Advisory Letters
25
25
MyJAN
A Personalized AskJAN.org Experience
Allows users to organize any JAN webpage
available at AskJAN.org by category—
Accommodation, Legal, and Other
Offers easy access to most frequently
used JAN resources
Receive notice of newly released JAN
resources
Choose and save JAN resources by color-
coded category and order of importance to
the user
26
undefined
Still have
questions?
Ask JAN!
We can help.
AskJAN.org
800.526.7234
Live Chat @
AskJAN.org
Email
JAN@AskJAN.org
27
27
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Social Media
Job Accommodation Network
Job Accommodation Network
JANatJAN
JANinformation
28
undefined
Next JAN Webcast
Accommodating
Employees with
Diverse Cognitive and
Neurological Needs
April 11, 2024
2:00-3:00 ET
Training Information
AskJAN.org/Events/Training.cfm
29
undefined
Thank you
for attending!
Please complete the
webcast evaluation
1 HR Certification
Institute CEU is available
after attending the
live webcast
(03/14/2024)
30
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Training overview for the Ask JAN Q&A: Sensory Team Edition on March 14, 2024. Learn about accommodation topics related to sensory impairments, respiratory conditions, digital accessibility, and more. Get insights from JAN consultants and engage in interactive discussions. Discover how JAN's Sensory Team provides guidance on ADA topics and job accommodations in the workplace.


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  1. Ask JAN! Q&A: Sensory Team Edition March 14, 2024 Teresa Goddard, Lead Consultant Assistive Technology Services Jose Gonzalez Lopez, Consultant Sensory/Motor Teams AskJAN.org JAN is a service of the U.S. Department of Labor s Office of Disability Employment Policy/ODEP.

  2. 2 Training Overview Ask JAN! Q&A: Sensory Team Edition 03/14/2024 JAN consultants offer one-on-one consultation to help brainstorm accommodation ideas, provide practical guidance for addressing workplace accommodation issues, and work as a partner in the accommodation process. During this Ask JAN! Q&A, the JAN Sensory Team consulting staff will engage in an interactive discussion about trending job accommodation and Americans with Disabilities Act (ADA) topics and will field attendee questions related to sensory impairments, such as deafness, hearing aid use, blindness, and low vision, and immunological and respiratory conditions, such as allergies and asthma. The team will also discuss accommodation topics related to interpreting and captioning, digital accessibility, technology for print and image access, indoor air quality, and more. 60 minutes

  3. 3 Housekeeping Technical Difficulties Use the Q&A feature, Live Chat at AskJAN.org, or email Training@AskJAN.org FAQ: JAN Webcasts Captioning PPT Slides Questions Use the closed caption (CC) feature or captioning link in chat Link included in webcast login email and in the chat, or go to this webcast event from the Training page at AskJAN.org Use the Q&A feature

  4. 4 Agenda About the Job Accommodation Network (JAN) JAN Sensory Team Overview Accommodation Topics and Live Q&A Referrals and Resources

  5. 5 JAN Overview

  6. 6 About the Job Accommodation Network Established in 1983 National, free consulting service Expert, trusted, confidential guidance on job accommodations and disability employment issues A service of the U.S. Department of Labor s Office of Disability Employment Policy/ODEP

  7. 7 What does JAN s Sensory Team do?

  8. 8 Sensory Topics Vision Hearing Deaf-Blind Communication Disorders Respiratory System, Allergies, and Immune System Skin Conditions Diabetes

  9. 9 Common Sensory Accommodation Topics

  10. 10 Hearing Aids & Phones Understand the type and features of the hearing aid to ensure the options being considered will work with them Bluetooth-compatible hearing aid users can benefit from a Bluetooth streaming device to directly connect the phone and the hearing aid together Hearing aids users without Bluetooth features may benefit from a hearing aid-compatible headset

  11. 11 Interpreters Choose an effective interpreter Prepare setting Background noise Prepare participants Provide material in advance when possible Establish meeting etiquette expectations Consider notetaking assistance Interact directly with person who is deaf Relax and use normal tone and speed Respect interpreter s professional judgement and ethics

  12. 12 Low Vision & Computer Monitors Larger monitors and external screen magnifiers are popular options but may not be long-term solutions. It can be helpful to adjust system settings to increase the sizes of icons, text, and the mouse pointer on screen. The use of screen magnification software (Zoomtext) and screen reading software (JAWS) can also be very helpful to consider.

  13. 13 Questions? Use the Q&A Feature

  14. 14 Service Animals Under Title I of the ADA, service and emotional support animals may be a form of accommodation. This means they are reviewed like all other accommodations. Employers have the right to ensure the animal can perform the task the individual needs them to do and will not be a disturbance. Title III of the ADA handles service animals differently. Be aware of whether the work area is considered a public space.

  15. 15 Allergies Remove the allergen Change cleaning products used, remove air fresheners, increase frequency of cleanings Remove employee from area Move workstations, create latex-free zones within hospitals, allow working from home Reduce exposure as much as possible Provide air purifiers, allow breaks away from area, modify schedule if allergen is coming from coworkers

  16. 16 Managing Conditions Plan of Action Plan in case of a reaction at work Voluntary Develop with employee Time off for treatment/recovery Accommodations to manage symptoms and side effects Modified schedule Job Restructuring Ergonomic management of fatigue

  17. 17 More Questions? Use the Q&A Feature

  18. 18 Hot Topics in 2024

  19. 19 Sensory Team Hot Topics AI as an Accommodation Virtual Sighted Assistance Accessible XR Recording, Captioning, and Notetaking Tools Telework and Return-to-Office Initiatives

  20. 20 Common Referrals and Resources

  21. 21 Sensory Team Common Referrals and Resources State Assistive Technology (AT) Projects The Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) XR Access Ventilation Mitigation Strategies National Institute of Environmental Health Sciences (NIEHS) Indoor Air Quality Clean Air in Buildings Challenge

  22. 22 AskJAN.org By Audience, A to Z, ADA Library, Publications, Training

  23. 23 A to Z of Disabilities & Accommodations Click on the tabs to browse the index! By Disability By Limitation By Work-Related Function By Topic By Accommodation

  24. 24 Examples of Sensory A to Z Resources A to Z: Allergies A to Z: Blindness and A to Z: Low Vision A to Z: Food Allergy A to Z: Fragrance Sensitivity A to Z: Hearing Impairment and A to Z: Deafness A to Z: Long COVID A to Z: Multiple Chemical Sensitivity A to Z: Respiratory Impairment A to Z: Speech-Language Impairment

  25. 25 ADA Library Primary topics: ADA Amendments Act (ADAAA) General ADA topics Employment (Title I) Title I Regulations Equal Employment Opportunity Commission (EEOC) Guidance Documents, Fact Sheets, Reports, and Advisory Letters

  26. 26 MyJAN A Personalized AskJAN.org Experience Allows users to organize any JAN webpage available at AskJAN.org by category Accommodation, Legal, and Other Offers easy access to most frequently used JAN resources Receive notice of newly released JAN resources Choose and save JAN resources by color- coded category and order of importance to the user

  27. 27 AskJAN.org 800.526.7234 Still have questions? Live Chat @ AskJAN.org Email JAN@AskJAN.org Ask JAN! We can help.

  28. 28 Job Accommodation Network Social Media Job Accommodation Network JANatJAN JANinformation

  29. 29 Next JAN Webcast Accommodating Employees with Diverse Cognitive and Neurological Needs April 11, 2024 2:00-3:00 ET Training Information AskJAN.org/Events/Training.cfm

  30. 30 Thank you for attending! Please complete the webcast evaluation 1 HR Certification Institute CEU is available after attending the live webcast (03/14/2024)

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