Entrepreneurship for Computer Science: Market Segmentation and Passion Checklist

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Understanding the vital components of entrepreneurship in computer science, this lecture delves into market segmentation strategies and the importance of passion through a comprehensive checklist. It emphasizes the challenging yet rewarding journey of starting a company, highlighting the necessity of dedication and learning from failures.


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  1. Entrepreneurship for Computer Science CS 15-390 Market Segmentation and Research Lecture 2, January 9, 2018 Mohammad Hammoud

  2. Today Last Session: Definitions of startup, entrepreneurship, and entrepreneur Types of entrepreneurship Course overview Today s Session: Passion checklist Team Market Segmentation

  3. Passion: the Necessary but Not Sufficient Condition Starting a company is not easy- it is the exact opposite Without a passion you will not be able to keep going through good and tough times (which will certainly happen, without question) In fact, without passion you will never succeed in building a startup Distinguish yourself from entrepreneurial tourists or exploratory entrepreneurs who are interested in learning entrepreneurship, but are not ready for a really difficult and humbling journey

  4. Passion Checklist I Understand That: I Understand That: I Understand That: I Understand That: I Understand That: I Understand That: I Understand That: I Understand That: Yes Yes Yes Yes Yes Yes Yes Yes No No No No No No No No 1 1 1 1 1 1 1 1 Founding a startup will be really, really hard and I still want to do it Founding a startup will be really, really hard and I still want to do it Founding a startup will be really, really hard and I still want to do it Founding a startup will be really, really hard and I still want to do it Founding a startup will be really, really hard and I still want to do it Founding a startup will be really, really hard and I still want to do it Founding a startup will be really, really hard and I still want to do it Founding a startup will be really, really hard and I still want to do it 2 2 2 2 2 2 2 2 It will be a lengthy process loaded with humiliating failures along the way, and I must learn from It will be a lengthy process loaded with humiliating failures along the way, and I must learn from It will be a lengthy process loaded with humiliating failures along the way, and I must learn from It will be a lengthy process loaded with humiliating failures along the way, and I must learn from It will be a lengthy process loaded with humiliating failures along the way, and I must learn from It will be a lengthy process loaded with humiliating failures along the way, and I must learn from It will be a lengthy process loaded with humiliating failures along the way, and I must learn from It will be a lengthy process loaded with humiliating failures along the way, and I must learn from them and not take them personally them and not take them personally them and not take them personally them and not take them personally them and not take them personally them and not take them personally them and not take them personally them and not take them personally 3 3 3 3 3 3 3 3 I cannot do it alone I cannot do it alone I cannot do it alone I cannot do it alone I cannot do it alone I cannot do it alone I cannot do it alone I cannot do it alone 4 4 4 4 4 4 4 4 The path to success is not an algorithm with set of rules to follow, but an iterative process where I The path to success is not an algorithm with set of rules to follow, but an iterative process where I The path to success is not an algorithm with set of rules to follow, but an iterative process where I The path to success is not an algorithm with set of rules to follow, but an iterative process where I The path to success is not an algorithm with set of rules to follow, but an iterative process where I The path to success is not an algorithm with set of rules to follow, but an iterative process where I The path to success is not an algorithm with set of rules to follow, but an iterative process where I can only increase or decrease the odds of success, but I cannot guarantee anything. Even if I achieve success, it is only temporary achieve success, it is only temporary achieve success, it is only temporary achieve success, it is only temporary achieve success, it is only temporary achieve success, it is only temporary achieve success, it is only temporary achieve success, it is only temporary The path to success is not an algorithm with set of rules to follow, but an iterative process where I can only increase or decrease the odds of success, but I cannot guarantee anything. Even if I can only increase or decrease the odds of success, but I cannot guarantee anything. Even if I can only increase or decrease the odds of success, but I cannot guarantee anything. Even if I can only increase or decrease the odds of success, but I cannot guarantee anything. Even if I can only increase or decrease the odds of success, but I cannot guarantee anything. Even if I can only increase or decrease the odds of success, but I cannot guarantee anything. Even if I can only increase or decrease the odds of success, but I cannot guarantee anything. Even if I 5 5 5 5 5 5 5 5 The goal is to make an anti-fragile organization one that gets stronger over time when faced The goal is to make an anti-fragile organization one that gets stronger over time when faced The goal is to make an anti-fragile organization one that gets stronger over time when faced The goal is to make an anti-fragile organization one that gets stronger over time when faced The goal is to make an anti-fragile organization one that gets stronger over time when faced The goal is to make an anti-fragile organization one that gets stronger over time when faced The goal is to make an anti-fragile organization one that gets stronger over time when faced The goal is to make an anti-fragile organization one that gets stronger over time when faced with problems, failures, uncertainty, and surprises with problems, failures, uncertainty, and surprises with problems, failures, uncertainty, and surprises with problems, failures, uncertainty, and surprises with problems, failures, uncertainty, and surprises with problems, failures, uncertainty, and surprises with problems, failures, uncertainty, and surprises with problems, failures, uncertainty, and surprises 6 6 6 6 6 6 6 6 When others provide advice, I will listen, but I will also recognize that it is up to me to choose which When others provide advice, I will listen, but I will also recognize that it is up to me to choose which When others provide advice, I will listen, but I will also recognize that it is up to me to choose which When others provide advice, I will listen, but I will also recognize that it is up to me to choose which When others provide advice, I will listen, but I will also recognize that it is up to me to choose which When others provide advice, I will listen, but I will also recognize that it is up to me to choose which When others provide advice, I will listen, but I will also recognize that it is up to me to choose which When others provide advice, I will listen, but I will also recognize that it is up to me to choose which advice to implement, and how to implement it, since only I own the final results and accountability advice to implement, and how to implement it, since only I own the final results and accountability advice to implement, and how to implement it, since only I own the final results and accountability advice to implement, and how to implement it, since only I own the final results and accountability advice to implement, and how to implement it, since only I own the final results and accountability advice to implement, and how to implement it, since only I own the final results and accountability advice to implement, and how to implement it, since only I own the final results and accountability advice to implement, and how to implement it, since only I own the final results and accountability 7 7 7 7 7 7 7 7 I will have to leave my comfort zone every day to grow and continue to be successful I will have to leave my comfort zone every day to grow and continue to be successful I will have to leave my comfort zone every day to grow and continue to be successful I will have to leave my comfort zone every day to grow and continue to be successful I will have to leave my comfort zone every day to grow and continue to be successful I will have to leave my comfort zone every day to grow and continue to be successful I will have to leave my comfort zone every day to grow and continue to be successful I will have to leave my comfort zone every day to grow and continue to be successful 8 8 8 8 8 8 8 8 I am doing this for more than the money. I believe in my cause and my team I am doing this for more than the money. I believe in my cause and my team I am doing this for more than the money. I believe in my cause and my team I am doing this for more than the money. I believe in my cause and my team I am doing this for more than the money. I believe in my cause and my team I am doing this for more than the money. I believe in my cause and my team I am doing this for more than the money. I believe in my cause and my team I am doing this for more than the money. I believe in my cause and my team If you did not answer Yes to all of the above questions, do not start a company today!

  5. Team Entrepreneurship is not a solo sport A solid team should have at least 3 things: A common vision Shared values Complementary skills Think about the balance, skills, and roles of your team in terms of the 3H model- Hacker, Hustler, and Hipster Who in your team is the hacker ? (hacker is the one who will build the product) Who in your team is the hustler ? (hustler is the business person) Who in your team is the hipster ? (hipster is the one concerned with the customer experience and design)

  6. Market Segmentation Market segmentation is the process of dividing a broad consumer or business market into sub-groups (or segments) in an aim to identify high yield segments. It may also help you come up with an idea!

  7. The Segmentation Process Step 0: Identify your passions E.g., Technology (i.e., expertise) & Education (i.e., domain/market) Step 1: Start with a generic idea E.g., I want to improve education through technology Step 2: Identify potential industries of your selected domain E.g., Universities, schools, centers, etc., Step 3: Identify all end-users in your industries End-users are potential people who will use your potential product E.g., Teachers, Students, Administrators, Parents, etc.,

  8. The Segmentation Process Step 3 (Cont d): Identify all end-users in your industries End-users are not necessarily economic buyers E.g., Schools do not use course or advising systems, but teachers do You can follow any logical order and go as deep as you like Step 4: Identify different tasks your end-users perform E.g., Teachers teach, grade, advise, etc., Step 5: Identify different specialties of your end-users ...

  9. Example Improve Education through Technology Generic Idea . Education Centers Universities Schools Industries . End-Users Professors Administrators Students Computer Science . Specialties Sociology Business . Tasks Teaching Grading Advising ...

  10. Market Segmentation Technique: Start somewhere (passion can lead) One of the key things in founding a startup is to start; it is right there in the name! Come up with a generic idea and segment its domain (or market) constituents, following a logical order Open the aperture as wide as possible This helps in expanding the boundaries of possibilities to where some of the most interesting opportunities might exist

  11. Market Segmentation Technique: Identify the sub-tree on the tree that intrigues you the most and try to tap into your expertise to solve a seemingly (i.e., not yet confirmed) pain there No idea is too crazy at this point (and even later)! If you insist and prove it, people will follow.

  12. Market Segmentation Technique: Identify the sub-tree on the tree that intrigues you the most and try to tap into your expertise to solve a seemingly (i.e., not yet confirmed) pain there In fact, in the startup world, most good ideas are hidden down deep in the tree and/or seem bad initially. If they were obviously visible and good, someone would have already be doing them! Do not combine segments that seem similar without knowing more about your potential customers Build a market segmentation matrix

  13. Market Segmentation Matrix: Row Definitions Row Row Row Row Row Row Row Definition Definition Definition Definition Definition Definition Definition 1 1 1 1 1 1 1 Market Segment Name Market Segment Name Market Segment Name Market Segment Name Market Segment Name Market Segment Name Market Segment Name This is the market opportunity that you will identify for your product This is the market opportunity that you will identify for your product This is the market opportunity that you will identify for your product This is the market opportunity that you will identify for your product This is the market opportunity that you will identify for your product This is the market opportunity that you will identify for your product This is the market opportunity that you will identify for your product 2 2 2 2 2 2 2 End User End User End User End User End User End User End User This is the person who will use your product and not the economic buyer. Even if you will This is the person who will use your product and not the economic buyer. Even if you will This is the person who will use your product and not the economic buyer. Even if you will This is the person who will use your product and not the economic buyer. Even if you will This is the person who will use your product and not the economic buyer. Even if you will This is the person who will use your product and not the economic buyer. Even if you will This is the person who will use your product and not the economic buyer. Even if you will sell to a company, list here the people who will use your product in that company sell to a company, list here the people who will use your product in that company sell to a company, list here the people who will use your product in that company sell to a company, list here the people who will use your product in that company sell to a company, list here the people who will use your product in that company sell to a company, list here the people who will use your product in that company sell to a company, list here the people who will use your product in that company 3 3 3 3 3 3 3 Task Task Task Task Task Task Task What exactly is it that the end users do that you will significantly affect or allow them to do What exactly is it that the end users do that you will significantly affect or allow them to do What exactly is it that the end users do that you will significantly affect or allow them to do What exactly is it that the end users do that you will significantly affect or allow them to do What exactly is it that the end users do that you will significantly affect or allow them to do What exactly is it that the end users do that you will significantly affect or allow them to do What exactly is it that the end users do that you will significantly affect or allow them to do that they could not do before? that they could not do before? that they could not do before? that they could not do before? that they could not do before? that they could not do before? that they could not do before? 4 4 4 4 4 4 4 Benefit Benefit Benefit Benefit Benefit Benefit Benefit What is the benefit that you believe the end users will get? What is the benefit that you believe the end users will get? What is the benefit that you believe the end users will get? What is the benefit that you believe the end users will get? What is the benefit that you believe the end users will get? What is the benefit that you believe the end users will get? What is the benefit that you believe the end users will get? 5 5 5 5 5 5 5 Urgency of Need Urgency of Need Urgency of Need Urgency of Need Urgency of Need Urgency of Need Urgency of Need What is the level of urgency to solve the problem or capture the new opportunity for the What is the level of urgency to solve the problem or capture the new opportunity for the What is the level of urgency to solve the problem or capture the new opportunity for the What is the level of urgency to solve the problem or capture the new opportunity for the What is the level of urgency to solve the problem or capture the new opportunity for the What is the level of urgency to solve the problem or capture the new opportunity for the What is the level of urgency to solve the problem or capture the new opportunity for the end user? end user? end user? end user? end user? end user? end user? 6 6 6 6 6 6 6 Example End Users Example End Users Example End Users Example End Users Example End Users Example End Users Example End Users Who are examples of end users that you can, have, or will talk to, so as to validate your Who are examples of end users that you can, have, or will talk to, so as to validate your Who are examples of end users that you can, have, or will talk to, so as to validate your Who are examples of end users that you can, have, or will talk to, so as to validate your Who are examples of end users that you can, have, or will talk to, so as to validate your Who are examples of end users that you can, have, or will talk to, so as to validate your Who are examples of end users that you can, have, or will talk to, so as to validate your perceptions of this market segment perceptions of this market segment perceptions of this market segment perceptions of this market segment perceptions of this market segment perceptions of this market segment perceptions of this market segment 7 7 7 7 7 7 7 Lead Customers Lead Customers Lead Customers Lead Customers Lead Customers Lead Customers Lead Customers Who are the influential customers (i.e., lighthouse customers) where, if they buy your Who are the influential customers (i.e., lighthouse customers) where, if they buy your Who are the influential customers (i.e., lighthouse customers) where, if they buy your Who are the influential customers (i.e., lighthouse customers) where, if they buy your Who are the influential customers (i.e., lighthouse customers) where, if they buy your Who are the influential customers (i.e., lighthouse customers) where, if they buy your Who are the influential customers (i.e., lighthouse customers) where, if they buy your product, others will take note and likely follow? product, others will take note and likely follow? product, others will take note and likely follow? product, others will take note and likely follow? product, others will take note and likely follow? product, others will take note and likely follow? product, others will take note and likely follow?

  14. Market Segmentation Matrix: Row Definitions Row Row Row Row Row Row Definition Definition Definition Definition Definition Definition 8 8 8 8 8 8 Willingness to Change Willingness to Change Willingness to Change Willingness to Change Willingness to Change Willingness to Change How conservative is this market segment? How open are they to change? Is there something to force change (e.g., impending crisis)? something to force change (e.g., impending crisis)? something to force change (e.g., impending crisis)? something to force change (e.g., impending crisis)? something to force change (e.g., impending crisis)? something to force change (e.g., impending crisis)? How conservative is this market segment? How open are they to change? Is there How conservative is this market segment? How open are they to change? Is there How conservative is this market segment? How open are they to change? Is there How conservative is this market segment? How open are they to change? Is there How conservative is this market segment? How open are they to change? Is there 9 9 9 9 9 9 Frequency of Buying Frequency of Buying Frequency of Buying Frequency of Buying Frequency of Buying Frequency of Buying How often do they buy new products? What does their buying cycle look like at high level? How often do they buy new products? What does their buying cycle look like at high level? How often do they buy new products? What does their buying cycle look like at high level? How often do they buy new products? What does their buying cycle look like at high level? How often do they buy new products? What does their buying cycle look like at high level? How often do they buy new products? What does their buying cycle look like at high level? 10 10 10 10 10 10 Concentration of Concentration of Concentration of Concentration of Concentration of Concentration of Buyers Buyers Buyers Buyers Buyers Buyers How many different buyers are there in this market segment? Is it a monopoly? Oligopoly How many different buyers are there in this market segment? Is it a monopoly? Oligopoly How many different buyers are there in this market segment? Is it a monopoly? Oligopoly How many different buyers are there in this market segment? Is it a monopoly? Oligopoly How many different buyers are there in this market segment? Is it a monopoly? Oligopoly How many different buyers are there in this market segment? Is it a monopoly? Oligopoly (a small number of buyers)? Or may competitive buyers? (a small number of buyers)? Or may competitive buyers? (a small number of buyers)? Or many competitive buyers? (a small number of buyers)? Or many competitive buyers? (a small number of buyers)? Or many competitive buyers? (a small number of buyers)? Or many competitive buyers? 11 11 11 11 11 11 Other Relative Market Other Relative Market Other Relative Market Other Relative Market Other Relative Market Other Relative Market Considerations Considerations Considerations Considerations Considerations Considerations This allows for customization of your segment for your relevant considerations such as high employee turnover , very low margins/commodity , high-growth industry , high virality effect (i.e., word of mouth), etc. virality effect (i.e., word of mouth), etc. virality effect (i.e., word of mouth), etc. virality effect (i.e., word of mouth), etc. virality effect (i.e., word of mouth), etc. virality effect (i.e., word of mouth), etc. This allows for customization of your segment for your relevant considerations such as This allows for customization of your segment for your relevant considerations such as This allows for customization of your segment for your relevant considerations such as This allows for customization of your segment for your relevant considerations such as This allows for customization of your segment for your relevant considerations such as high employee turnover , very low margins/commodity , high-growth industry , high high employee turnover , very low margins/commodity , high-growth industry , high high employee turnover , very low margins/commodity , high-growth industry , high high employee turnover , very low margins/commodity , high-growth industry , high high employee turnover , very low margins/commodity , high-growth industry , high 12 12 12 12 12 12 Size of Market (# of End Size of Market (# of End Size of Market (# of End Size of Market (# of Size of Market (# of Size of Market (# of End Users) Users) Users) Users) End Users) End Users) Estimation of the number of end users to a relevant range (10s, 100s, 1Ks, 10Ks, 100Ks, 1Ms, etc.). 1Ms, etc.). 1Ms, etc.). 1Ms, etc.). 1Ms, etc.). 1Ms, etc.). Estimation of the number of end users to a relevant range (10s, 100s, 1Ks, 10Ks, 100Ks, Estimation of the number of end users to a relevant range (10s, 100s, 1Ks, 10Ks, 100Ks, Estimation of the number of end users to a relevant range (10s, 100s, 1Ks, 10Ks, 100Ks, Estimation of the number of end users to a relevant range (10s, 100s, 1Ks, 10Ks, 100Ks, Estimation of the number of end users to a relevant range (10s, 100s, 1Ks, 10Ks, 100Ks, 13 13 13 13 13 13 Est. Value of End User ($1, $10, $100, $1K, etc.) etc.) etc.) etc.) etc.) etc.) Est. Value of End User ($1, $10, $100, $1K, ($1, $10, $100, $1K, ($1, $10, $100, $1K, ($1, $10, $100, $1K, ($1, $10, $100, $1K, Est. Value of End User Est. Value of End User Est. Value of End User Est. Value of End User A first-pass estimate of the value of each end user, again to a relevant order of magnitude so you can make some relative decisions now (you will do a deep dive into this and other so you can make some relative decisions now (you will do a deep dive into this and other so you can make some relative decisions now (you will do a deep dive into this and other so you can make some relative decisions now (you will do a deep dive into this and other so you can make some relative decisions now (you will do a deep dive into this and other A first-pass estimate of the value of each end user, again to a relevant order of magnitude so you can make some relative decisions now (you will do a deep dive into this and other numbers later). numbers later). numbers later). numbers later). numbers later). numbers later). A first-pass estimate of the value of each end user, again to a relevant order of magnitude A first-pass estimate of the value of each end user, again to a relevant order of magnitude A first-pass estimate of the value of each end user, again to a relevant order of magnitude A first-pass estimate of the value of each end user, again to a relevant order of magnitude

  15. Market Segmentation Matrix: Row Definitions Row Row Row Row Definition Definition Definition Definition 14 14 14 14 Competition/ Competition/ Competition/ What will be your competition from the end users perspective?Include the do nothing What will be your competition from the end users perspective?Include the do nothing What will be your competition from the end users perspective?Include the do nothing Competition/ Alternatives Alternatives Alternatives Alternatives What will be your competition from the end users perspective?Include the do nothing option as well as who else would be competitors if the end users analyzed their options option as well as who else would be competitors if the end users analyzed their options option as well as who else would be competitors if the end users analyzed their options option as well as who else would be competitors if the end users analyzed their options 15 15 15 15 Other Components Other Components Since most customers will buy a full solution and not an individual component that they Other Components Needed for a Full Solution Solution Solution Solution Since most customers will buy a full solution and not an individual component that they have to assemble into a full solution, what other elements are needed to construct a full have to assemble into a full solution, what other elements are needed to construct a full Since most customers will buy a full solution and not an individual component that they have to assemble into a full solution, what other elements are needed to construct a full solution to achieve the benefits above? These are the complementary assets that you do not currently have but would need to build or acquire to give the end user a full solution not currently have but would need to build or acquire to give the end user a full solution not currently have but would need to build or acquire to give the end user a full solution not currently have but would need to build or acquire to give the end user a full solution Other Components Needed for a Full Needed for a Full Needed for a Full Since most customers will buy a full solution and not an individual component that they have to assemble into a full solution, what other elements are needed to construct a full solution to achieve the benefits above? These are the complementary assets that you do solution to achieve the benefits above? These are the complementary assets that you do solution to achieve the benefits above? These are the complementary assets that you do 16 16 16 16 Important Partners Important Partners Important Partners Important Partners Who are the partners or distributors you will have to work with to fit into the end user s Who are the partners or distributors you will have to work with to fit into the end user s workflow (e.g., data must come out of vendor A s system and then be picked up at the end workflow (e.g., data must come out of vendor A s system and then be picked up at the end Who are the partners or distributors you will have to work with to fit into the end user s workflow (e.g., data must come out of vendor A s system and then be picked up at the end by vendor B s system) or business processes (e.g., the end user gets all his or her product via distribution channel C)? via distribution channel C)? via distribution channel C)? via distribution channel C)? Who are the partners or distributors you will have to work with to fit into the end user s workflow (e.g., data must come out of vendor A s system and then be picked up at the end by vendor B s system) or business processes (e.g., the end user gets all his or her product by vendor B s system) or business processes (e.g., the end user gets all his or her product by vendor B s system) or business processes (e.g., the end user gets all his or her product 17 17 17 17 Other Relevant Other Relevant In many market segmentation analyses, there are additional important factors that should Other Relevant Personal Considerations Considerations Considerations Considerations In many market segmentation analyses, there are additional important factors that should be considered. These could be things like where the market segment is geographically be considered. These could be things like where the market segment is geographically In many market segmentation analyses, there are additional important factors that should be considered. These could be things like where the market segment is geographically centered, whether it matches the values of the founding team, existing knowledge and contacts in market, etc. contacts in market, etc. contacts in market, etc. contacts in market, etc. Other Relevant Personal Personal Personal In many market segmentation analyses, there are additional important factors that should be considered. These could be things like where the market segment is geographically centered, whether it matches the values of the founding team, existing knowledge and centered, whether it matches the values of the founding team, existing knowledge and centered, whether it matches the values of the founding team, existing knowledge and

  16. Market Segmentation Matrix Template Market Segment Name End User Task Benefit Urgency of Need . . . Other Relevant Personal Considerations

  17. Market Segmentation Matrix Template Market Segment Name End User Task Benefit Urgency of Need Populate the cells using effective market research . . . Other Relevant Personal Considerations

  18. Effective Market Research Conducting effective market research is a fundamental skill that underlies the entire process of starting a company Some Characteristics: Multi-dimensional: It spans various (potential) customer dimensions, including rational, emotional, economical, social, and cultural, among others Continuous: It informs every stage in starting and running a company Customers and markets change over time, so what is true one year may be invalid the next

  19. Effective Market Research Some Characteristics: Non-tradable: It is dangerous to outsource market research, especially if it involves direct interactions with (potential) customers Hypothesis Validator: It plays a critical role in validating or invalidating hypotheses quickly, especially before starting product development (as a result, you can spend more time building products that customers want) Hypothesis Generator: It serves in generating new types of hypotheses that can be validated through experiments, especially when done qualitatively

  20. Types of Market Research Type Type Type Type Definition Definition Definition Definition Primary Market Research Primary Market Research Primary Market Research Primary Market Research Involves direct interaction with (potential) customers to understand their situations and gain knowledge specific to your (potential) new venture situations and gain knowledge specific to your (potential) new venture situations and gain knowledge specific to your (potential) new venture situations and gain knowledge specific to your (potential) new venture Involves direct interaction with (potential) customers to understand their Involves direct interaction with (potential) customers to understand their Involves direct interaction with (potential) customers to understand their Secondary Market Research Secondary Market Research Secondary Market Research Secondary Market Research Involves indirect investigations, especially via collecting information from reputable sources other than potential customers (e.g., standard industry reputable sources other than potential customers (e.g., standard industry reputable sources other than potential customers (e.g., standard industry Involves indirect investigations, especially via collecting information from Involves indirect investigations, especially via collecting information from Involves indirect investigations, especially via collecting information from reputable sources other than potential customers (e.g., standard industry and government reports) and government reports) and government reports) and government reports) Qualitative Market Research Qualitative Market Research Qualitative Market Research Qualitative Market Research An exploratory process that helps understanding qualitatively a subject matter, which might lead to new testable hypotheses (can be used in primary matter, which might lead to new testable hypotheses (can be used in primary matter, which might lead to new testable hypotheses (can be used in primary An exploratory process that helps understanding qualitatively a subject matter, which might lead to new testable hypotheses (can be used in primary and secondary types of researches) and secondary types of researches) and secondary types of researches) and secondary types of researches) An exploratory process that helps understanding qualitatively a subject An exploratory process that helps understanding qualitatively a subject Quantitative Market Research Quantitative Market Research Quantitative Market Research Quantitative Market Research Focuses on gathering specific data, which prove or disprove a certain Focuses on gathering specific data, which prove or disprove a certain Focuses on gathering specific data, which prove or disprove a certain Focuses on gathering specific data, which prove or disprove a certain hypothesis hypothesis hypothesis hypothesis

  21. Next Class Conclude with Effective Market Research Discuss How to Select a Beachhead Market

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